Headway（headway.co）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 72 条用户评价，属于健康与医疗分类，口碑良好。82% 的评价为 4 星及以上，8% 为 1 星；商家回复了 75% 的差评。数据最后更新于 2026-08-10。
我感谢他们为让我的工作变得更轻松而所做的一切（定期培训、合作伙伴资源、提供更高透明度的全体会议、人工智能功能、电子病历功能、计费保险、资格认证等等。我希望他们从我的费用中扣除的金额更加透明。我也希望工资更高。我将无法长期坚持下去。
Hi Lori, Thank you for this thoughtful feedback. We're really glad the training, resources, and platform features have been helpful — and we hear you on pay and fee transparency. Both matter and we'll make sure this gets to the right team. – Adam
一个工作的好地方，就像私人诊所一样。良好的客户支持。 然而，推荐的情况并不常见。需要在该领域进行改进。
Hi Georgina, Thank you! We're glad working with Headway has felt like private practice with good support behind it. We hear you on the referral frequency and will make sure that feedback reaches the right team. – Adam
Headway 是一个很棒的平台，我非常欣赏它的结构方式。认证存在一些问题，我已经等待了三个月，但仍然没有获得联合医疗保健和所有子公司的认证。如果您已经有客户关注您，那么这是一个好地方。即使遵循了他们的所有建议，我也没有从这个平台收到任何新客户。
Hi there, Thank you for this honest feedback. We're glad the platform's structure has resonated, and we hear you on both the credentialing timeline and the referral side — we know how much both matter, especially early on. Please don't hesitate to reach out to our team directly so we can look into your credentialing status: https://care.headway.co/contact – Adam
作为一名治疗师，我发现 Headway 非常容易操作，服务非常出色，而且报酬也很公平。
Hi Anne-Paige, Thank you for this! Easy to navigate, outstanding service, and fair pay — we're glad all three have been landing well for your practice. – Adam
我爱海德威！平台人性化、高效、补偿及时。
Hi Heather, "I love Headway" — we love hearing that! Thank you for sharing. We're glad the platform and compensation have been working well for you. – Adam
我发现使用该平台很简单，并且得到了 Headway 团队的所有帮助。
Hi Charles, Thank you! Simple to use and supported by a great team — we're glad that's been your experience. – Adam
Headway 与保险公司一起完成所有工作，并为我提供了一种获得回扣保护的方法，这样我就可以将所有注意力集中在客户服务上。
Hi Gretchen, Thank you for sharing this! Being able to focus fully on your clients while we handle the insurance side is exactly the goal. We're glad it's working that way for you. – Adam
Hi Christina, Thank you! We're glad it's been a great experience and appreciate you taking the time to share it. – Adam
Hi, Thank you — "you promise and you deliver" is exactly what we strive for. We appreciate you sharing this! – Adam
Hi Dominica, Thank you! Bringing convenience to your practice is exactly what we're here for. We appreciate you sharing this. – Adam
We're happy to hear about your prompt response experience! We appreciate your positive feedback.
我遇到了技术问题，并联系了支持人员。一小时内就修好了，这样我就可以见到我的客户了。我对收到的支持及其及时性感到非常满意。
Hi Tracey, Thank you for sharing this! We're so glad we could get your access sorted quickly so your clients weren't impacted. We'll make sure the support team hears this. – Adam
我非常喜欢这个平台。绝对是最好的！
Hi Ken, "Absolutely love" and "best out there" — thank you! That means a lot to us. We appreciate you sharing it. – Adam
我喜欢 Headway，因为我可以通过该平台看到我的任何客户。 我的保险客户和我的私人付费客户。 人工智能远远优于其他平台，因为它不会对所讨论的内容做出不准确的假设。
Hi Stephanie, Thank you for this — "far superior" is exactly what we're aiming for with the AI notes. We're also really glad the platform works for all your clients, regardless of how they pay. We appreciate you sharing the specifics! – Adam
喜欢轻松获得认证、获得客户和提交保险索赔。
Hi there, Thank you! Credentialing, client connections, and claims — we're glad all three have been easy for your practice. We appreciate you sharing this. – Adam
人工智能辅助的电子病历非常有用，使我的文档变得更加简单。 我没有明星，但加入保险公司很乏味，但我认为这是因为保险公司。如果 Tricare 加入那就太好了！ 事实证明，总体进展对我的实践非常有价值。
Hi Stephen, Thank you for this thoughtful feedback! We're glad the AI-assisted EHR has been making documentation easier. We hear you on the insurance onboarding process and on Tricare — we'll make sure that request gets to the right team. – Adam
作为一个提供商，这个平台对用户并不友好。我的第一个病人无法连接到视频。
Hi Sarah, We're sorry to hear your first experience wasn't a smooth one — that's not the start we'd want for anyone. We'd like to make sure you have everything you need to get going. Please reach out to our support team here and we'll help get things on track: https://care.headway.co/contact – Adam
我对自己开展小型治疗实践的能力充满信心。我故意限制我的病例数量，并且我继续通过 Open Path 接见三位客户，因为我相信没有足够保险的人仍然应该能够以较低的价格接受治疗。 我很欣赏 Headway，因为它帮助我获得了资格并建立了我的实践。第一次联系我的女士真的很棒，她帮助我完成了所有必要的步骤，包括浏览 CAQH，这在一开始可能会让人感到不知所措。 让我感到沮丧的是，尽管我已经是 Headway 提供商，但 Headway 招聘人员仍继续通过 LinkedIn 与我联系。我不能简单地回复让他们知道这一点；提供的唯一选择是安排预约，但我没有理由这样做。我希望招聘人员在联系之前先检查一下某人是否已经隶属于 Headway。最初联系我的代表显然已经做过这项研究，并且知道我还没有加入 Headway。我希望 Headway 能够鼓励其招聘顾问遵循同样深思熟虑的方法。
Hi Joy, Thank you for sharing such thoughtful feedback. We're glad the credentialing and onboarding process was a positive experience, and we'll make sure your kind words reach the team member who helped you get started. Your point about recruiter outreach to existing providers is well taken — we'll pass this along to the appropriate team. – Adam
Headway 让我更容易接受保险，因为它们减轻了很多账单负担。他们的费率高于大多数竞争对手。他们按时报销——不会追究被拒绝的索赔。到目前为止已经有很棒的经历（两年了并且还在继续）。
Hi , Thank you for sharing this — two years and counting means a lot to us! We're glad the billing support and reimbursement process have been working well for your practice, and we'll keep working to earn that trust. – Adam
我在这里担任临床医生 1.5 年的经历非常出色。然而，由于没有人可以交谈，因此很难得到一些答案。向提出请求的保险公司提供医疗记录也很麻烦。
Hi Nancy, Thank you for sharing this — 1.5 years of mostly great experience means a lot to us. We hear you on wanting easier access to a real person and a smoother process for medical records. Both are important and we'll make sure this feedback gets to the right team. – Adam
共 72 条符合条件的评价