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旅游度假

Axel

29 条评价

3.629 条评价
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关于 Axel

数据更新
网站
helloaxel.com
分类
旅游度假
所在地
United States
状态
待认证
近 12 个月
27 条评价
差评回复率
100%(10/10 条)
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Axel靠谱吗?

Axel(helloaxel.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 29 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:66% 给出 4 星及以上,同时 28% 打了 1 星;商家回复了 100% 的差评;近 12 个月新增 27 条。数据最后更新于 2026-08-10。

用户怎么说

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-12-19 ·

阿克塞尔为我节省了一大笔钱

阿克塞尔为我节省了一大笔钱,现在我们用节省下来的钱计划另一次旅行!

Axel 回复2025-12-29

Thank you for the kind words! We are thrilled to have helped you save, and we look forward to your next repricing :)

K
Kate · 写过 3 条评价 · 体验于 2025-11-28 ·

酒店房间匹配不准确,烦人的重复短信和电子邮件

他们不断向我发送备用酒店房间,这些房间与我预订的酒店房间不同。 (特大号床,带私人浴室)。他们向我发送了双人床或四人床的单人床,声称它们是“带私人浴室的特大号床”,并反复向我发送电子邮件和短信(过去两个月内超过 9 条短信!!还不包括电子邮件!),尽管我不想接受这些房间。这非常烦人,我一直告诉他们这些床不是等价的,而我得到的只是人工智能的回应,道歉并说他们会纠正,然后我就会收到相同的双层床。我不想睡​​单人床。那是双层床!!过去两个月我还没用这个存过钱

Axel 回复2025-12-02

Hi there, thank you for taking the time to share this. I am really sorry for the frustration you experienced. The room matching you described is not the standard we hold ourselves to, and the repeated notifications clearly added to the issue. I would like to personally review your hotel matches and make sure we get this fixed for you. Please reach out to us at [email protected] so I can take a closer look at your account and get this resolved quickly. My goal is to make Axel helpful and accurate for you, and I appreciate you giving us the chance to fix this.

C
Consumer · 写过 2 条评价 · 体验于 2025-11-01 ·

几周前我注册了阿克塞尔……

几周前,我在检查 trustpilot 后注册了 Axel。我认为值得一试。明年计划了几次旅行,并将酒店和机票预订转发给阿克塞尔,我已经节省了 1,000 多美元。我是一个信徒。

Axel 回复2025-11-03

Thank you for sharing your story! We will keep working hard in the background to get you even more in savings.

A
Alex Milo · 写过 1 条评价 · 体验于 2025-10-22 ·

不要尝试这个

响应速度非常慢 不准确回答询问 浪费时间和金钱

Axel 回复2025-10-23

Hi Alex, I’m so sorry your experience hasn’t been what you expected. We want to fix this for you. Please send us your account details and we’ll get on it right away.

R
Rebeca Cavalcante · 写过 1 条评价 · 已认证 · 体验于 2025-07-29 ·

感觉我在投资,而不仅仅是订阅

就 Axel 提供的价值而言,会员价格便宜得令人难以置信。非常直观、易于使用,并且支持团队总是快速响应。这确实感觉更像是一项投资,而不仅仅是订阅。

Axel 回复2025-09-08

Our whole team thrives after hearing stories like this. Thank you for the kind words! We will get you as much money back as we can.

J
Jesus Lopez Poveda · 写过 1 条评价 · 体验于 2025-08-08 ·

我在 3 天的住宿中为我节省了 147 美元……

我和妻子计划的 3 天住宿为我节省了 147 美元,订阅价格为 35 美元,大约一周后收到一封电子邮件,上面写着“好消息!我们可以在您的住宿中为您节省 147 美元......”。我永远不会取消订阅此内容

Axel 回复2025-08-19

$147 is fantastic! We love stories like this. If you stay a member, we will keep delivering the savings!

A
Abdus Najmi · 写过 1 条评价 · 体验于 2025-08-14 ·

为我节省了 20 美元!!!

在乘坐西南航空飞往旧金山的航班时,Axel 为我节省了 20 美元。我很惊讶我的积蓄直接来自航空公司。 他们还宣传有一些很棒的酒店优惠,但还没有深入探索这一部分

Axel 回复2025-08-18

Hi Adbus! We are thrilled to have been able to get you a cool $20 back on your Southwest flight. Be sure to check your chat with us often. We are sure to get you more savings soon.

J
Jack · 写过 2 条评价 · 体验于 2025-07-21 ·

这是一个经过验证的诈骗网站

这是一个诈骗网站,它可以完全访问您的 Gmail,并且还假装是由另一家公司的人员启动的。可证明的骗局。 很容易证明这是一个骗局:gordian 没有一个人知道这个网站的存在,我给他们发了电子邮件。这是一个来自老挝的诈骗网站,冒充另一家公司。到处举报这个网站!发送电子邮件至 gordionsoftware.com 亲自查看!

Axel 回复2025-08-14

Hi Jack. I saw your review and want to help. Axel uses a permission-based Google OAuth connection only to detect travel confirmations for price-drop tracking. You can remove access in Google Account settings, and we will delete any data upon request. Our team is very real! We are a part of Gordian Software, a YC W19 company. I would love to reach out on a call or email to help assuage your concerns. Feel free to reach out to [email protected].

N
Nigel Bliss · 写过 3 条评价 · 体验于 2025-06-20 ·

避免

我尝试了几个小时,但意识到它不适合我。我在 6 月 21 日申请退款,当然现在还没有付款。避免这项业务。

Axel 回复2025-07-18

Hi Nigel, We're truly sorry to hear that Axel wasn't the right fit for you. We'd like to make this right and are happy to offer you a full refund for your subscription. If you could please provide the email address associated with your account by emailing [email protected], our team will get back to you within 24 hours.