14 号支付了我的订单，然后……
14 日支付了我的订单，但什么也没到，而且他们忽略了我的电子邮件。
Hismile 回复2026-04-23
Hey Jay, I'm sorry to hear that this has been your experience. So I can personally assist you further, could you please reach out to [email protected]. - Sienna
关于 Hismile
数据更新- 网站
- hismileteeth.com
- 分类
- 美丽与健康
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 200 条评价
- 差评回复率
- 96%（110/114 条）
是 Hismile 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Hismile靠谱吗？
Hismile（hismileteeth.com）在 OK.one 的综合评分为 2.7 分（满分 5 分），基于本站收录的 200 条用户评价，属于美丽与健康分类，口碑较差。评价两极分化：42% 给出 4 星及以上，同时 52% 打了 1 星；商家回复了 96% 的差评。数据最后更新于 2026-08-10。
用户怎么说
绝对喜欢他的所有微笑……
非常喜欢强烈推荐的 hismile 所有产品，尤其是牙膏，我目前有 10 种不同口味，我就是吃不够
Hismile 回复2026-04-23
Hey Courtney, Thank you for your review. We're so happy to hear this feedback and glad you are loving our products. Please reach out if you have any questions about your smile care routine. We are always more than happy to help. - Sienna
包装很好，但是很难拿出来。
我喜欢牙膏的新管子……但挤出来有点困难。也许它的糊状物有点太厚了......？否则，太棒了！
Hismile 回复2026-04-22
Hey Amber, Thank you for your review. We truly appreciate all feedback we receive. If you have any questions please feel free to reach out as we'd be more than happy to help. - Sienna
浪费钱
几个月前我有了一把牙刷，但我在任何地方都找不到多余的刷头，所以我现在必须再买一把牙刷。浪费钱
Hismile 回复2026-04-21
Hi Gulcihan, Thank you for your review. I'm sorry to hear that this has been your experience. So we can assist you further, could you please reach out to us via our contact form. - Sienna
没有更换牙刷头...
到处都没有替换牙刷头吗？不在商店或网上，关于他们更新了设计所以新的头不适合的评论褒贬不一？对于口腔护理公司来说，犯错是很基本的事情！非常后悔买了电动牙刷
Hismile 回复2026-04-21
Hi Elliot, Thank you for your review. I would love to personally help you with this, could you please contact [email protected]. - Sienna
售后服务很糟糕
售后客户服务很糟糕，最初的响应时间是 3-4 周，目前在 2-3 封后续电子邮件后还没有回复。 我们的 2 个牙膏产品管在短时间内停止工作， 我们收到一封电子邮件，说他们将被更换，但我们从未收到任何消息，当我跟进时，没有任何回复
Hismile 回复2026-04-21
Hi Caroline, Thank you for your review. I apologise for the delay in getting back to your inquiries, we're receiving a higher than usual volume of inquiries at the moment and really appreciate your patience during this busy time. So I can personally assist you further, could you please reach out to [email protected]. - Sienna
装箱吧
装箱吧。使用一周后，漱口水让我的牙齿变得超级敏感。
Hismile 回复2026-04-21
Hey Ryan, I'm sorry to hear that this has been your experience. We would love to know more about this, could you please reach out to us via our contact form? - Sienna
骗局 ！！避免！！！
骗局 ！！！不要从这家公司购买，我从未收到过我的物品，他们使用亚马逊送货，由于某种原因无法送货我购买的商品，即使亚马逊之前送货没有问题？当我尝试联系该公司时，我已经尝试了好几次，但没有得到答复，或者被告知有人会在 1-4 天后回复联系……几个月来没有任何消息。避免！！
Hismile 回复2026-04-21
Hi Demi, I'm sorry to hear that this has been your experience. I have just looked into this for you and responded to you via email. - Sienna
我尝试过订单中缺少的商品...
我的订单中缺少的物品尝试联系他们几次，但他们就是不回复，不要从HISMILE网上购买，从信誉良好的商店购买，因为如果有任何问题，你不会通过hismile解决它，因为他们只是不在乎，也不回复你，他们会拿走你的钱并跑掉……狗屎公司与之做生意……
Hismile 回复2026-04-19
Hi David, Thank you for your review. I apologise for the delay in getting back to you, we're receiving a higher than usual volume of inquiries at the moment and really appreciate your patience during this busy time. I have just responded to your inquiry via email. - Sienna
误导性广告/质量和服务差
新产品的效果不如第一系列。联系他们要求我的“保证退款”，只要我支付我留下的任何产品的退货费用，他们很乐意这样做。当我说如果他们支付国际快递费用我就会退货时，他们停止回复沟通。远离这个提供不合格产品和服务的阴暗组织。
Hismile 回复2026-04-19
Hi there, Thank you for your review. So I can personally assist you with this, could you please reach out to [email protected]. - Sienna
客服不理我
购买了不适合我的 Hismile 牙刷的替换刷头，尽管标签相同（芭比娃娃版）。 10 天前联系了支持人员，尽管在 1-4 个工作日内被告知并在多个不同平台上发送了多次电子邮件，但仍然没有回复。目前无法使用的产品
Hismile 回复2026-04-19
Hey Yasmin, Thank you for your review. I'm sorry to hear that this has been your experience. I have just contacted you via email to assist you further. - Sienna
他们拿了我的钱就消失了
我三月份从 HiSmile 订购了一个包裹，但到货时缺少一件物品。从那时起，我已经发送了四封单独的电子邮件，但没有收到任何回复——没有确认，没有解释，而且我支付但从未收到的商品绝对没有退款。 这不仅仅是糟糕的客户服务，而且是完全不可接受的。当出现问题时忽视客户是一种糟糕的经营方式。在这一点上，感觉一旦他们拿到了你的钱，他们就不在乎了。 避免让自己感到沮丧，不要直接向他们订购。
Hismile 回复2026-04-19
Hi Brittany, I'm sorry to hear that this has been your experience. I have just contacted you via email to assist you further. Thank you for your patience. - Sienna
从未收到过我的产品，也没有人……
从未收到我的产品，也没有人就我的产品联系我。我遇到过的最糟糕的网站，甚至是最糟糕的客户服务
Hismile 回复2026-04-19
Hey Prince, I'm sorry to hear that this has been your experience. So I can look into this for you, could you please email [email protected]. - Sienna
糟糕的公司
糟糕的公司。我从未收到我的订单，也没有人会回复我。不要从他们那里买任何东西！
Hismile 回复2026-04-19
Hey Zoe, I'm sorry to hear that this has been your experience. So I can personally look into this, could you please reach out to [email protected]. - Sienna
2个订单有不同的结果
第一个订单顺利完成，产品很棒，第二个订单 15 天仍在处理中。星星的减少是从5星1阶开始。
Hismile 回复2026-04-19
Hey Jamie, I'm sorry to hear that this has been your experience. I would love to assist you further with this, could you please reach out to [email protected]. - Sienna
骗局，骗局，骗局
骗局，骗局，骗局 我于 2002 年 2 月 22 日从他们那里订购，但没有收到任何有关运输的信息或回复我的电子邮件。 请人们远离他们！！
Hismile 回复2026-04-19
Hey Kas, Thank you for your review. So I can look into this for you, could you please reach out to [email protected]. - Sienna
我儿子喜欢香草牙膏
我儿子喜欢香草牙膏。普通薄荷牙膏“太辣”，而泡泡糖则很恶心。香草是这个孩子的完美答案！
Hismile 回复2026-04-19
Hey Amber, Thank you so much for your review. I'm so glad to hear that your son loves our Vanilla Toothpaste. We truly appreciate your support in Hismile. - Sienna
漱口水去除污垢
漱口水去除粘稠物，该配方与唾液 + 蛋白质发生反应并形成团块 � Vondelo 我连续试了5次才看到 着色剂（如焦糖/染料）使其看起来更黑、更难看 即使干净的口腔通常仍会产生“粘稠物”，因为这是一种化学反应，而不仅仅是去除污垢 这就是为什么人们有时每次冲洗时都会看到相同的量——这并不纯粹是“残留的污垢”。
Hismile 回复2026-04-21
Hi Laureina, Thank you for your review As you rinse, the formula interacts with oral debris, pulling them into visible particles you can actually see in the sink. If you have any further questions on this, please feel free to reach out to us via our contact form. - Sienna
我的牙齿光泽度降低了……
我把牙齿光泽从 19.99 英镑降到了 1.99 英镑。 绝对还是浪费钱。 产品很垃圾。所有 Hi smile 产品都是垃圾，广告完全是假的。远离
Hismile 回复2026-04-19
Hey Martin, Thank you for your review. Our videos show the results you can achieve when using our products however as you’ll appreciate, the product results may vary depending on the type of teeth you have. As always, we would be more than happy to discuss this in more detail to ensure you are getting the results you desire. Please feel free to contact us via our Contact Form on our website. - Sienna
还有一件事让我深陷其中……
还有一件事让我深陷其中…… 不要浪费你的钱。它们不会使牙齿变白，即使是相当漂亮的象牙牙，但它们甚至不能美白这些牙齿
Hismile 回复2026-04-19
Hi Shimone, I'm sorry to hear that this has been your experience. I have just contacted you via email to assist you further. - Sienna