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旅游度假

Holidaybreakz

103 条评价

4.2103 条评价
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关于 Holidaybreakz

数据更新
网站
holidaybreakz.com
分类
旅游度假
所在地
United States · Fresno
状态
待认证
近 12 个月
103 条评价
差评回复率
89%(16/18 条)
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Holidaybreakz靠谱吗?

Holidaybreakz(holidaybreakz.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 103 条用户评价,属于旅游度假分类,口碑良好。81% 的评价为 4 星及以上,17% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-11。

用户怎么说

M
Maricela ALFARO · 写过 2 条评价 · 体验于 2026-07-16 ·

罗伯特在我的……上为我提供了很好的服务。

罗伯特在我的门票上为我提供了很好的服务。

Holidaybreakz 回复2026-07-18

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

B
Ben · 写过 1 条评价 · 体验于 2026-07-17 ·

提防!!! 这些人是不道德的、彻头彻尾的骗子!

卖给我一张往返机票,我全额付款。 第二天,我收到一封电子邮件,说在我的回程航班上,我已经支付的机票舱位中没有更多座位。 首先:为什么这个座位会在他们的网站上发布为可用,如果不是的话?!! 其次: 我付了钱,那天晚上他们立即从我的信用卡中扣除了费用。 第三:他们愿意将我升一级,“到一个可用的座位”,额外支付 500 美元! 当我试图取消时,他们说“‘细则’上写着,所有门票销售均不可退款”! 谁能说……“诱饵和切换”! 我再也不会使用这些骗子了! 提防!

Holidaybreakz 回复2026-07-17

*********************************************************** Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Holiday Breakz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

K
Kimberly Jones · 写过 3 条评价 · 体验于 2026-07-14 ·

最差的服务......不处理......

最差的服务......不要与这家公司打交道......!

Holidaybreakz 回复2026-07-18

ear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Holiday Breakz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

S
Shahzad Ahamed · 写过 5 条评价 · 体验于 2026-07-15 ·

罗伯特史密斯先生有一个很好的客户......

罗伯特史密斯先生有很好的客户服务跟进,并在一切正常时给我打电话。你做得很好。

Holidaybreakz 回复2026-07-16

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

P
PIERRE, LUCKENCIE · 写过 2 条评价 · 体验于 2026-07-14 ·

客户支持

罗伯特·史密斯(Robert Smith)非常耐心且友善地找到了我的航班。

Holidaybreakz 回复2026-07-16

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

A
Aldo Mendoza · 写过 1 条评价 · 体验于 2026-07-15 ·

罗伯特非常乐于助人且令人愉快的客户支持

罗伯特非常乐于助人,令人愉快,检查电话需要更长的时间,我们没有得到我们想要的座位,但总的来说是一次愉快的经历

Holidaybreakz 回复2026-07-16

Dear Customer, Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you had a positive experience with us. We appreciate your support and are always looking for ways to improve. Your feedback helps us continue enhancing our products and services, and we hope to make your next experience worthy of a 5-star rating. We look forward to serving you again soon! Kind Regards, Support Team

D
Diaz Julissa · 写过 2 条评价 · 体验于 2026-07-12 ·

我的经历很棒弗兰克先生是一位…

我的经历很棒,弗兰克先生是一位很棒的客户服务,我很高兴帮助我满足我需要的一切,很棒的人😀

Holidaybreakz 回复2026-07-13

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

م
محمد زين · 写过 2 条评价 · 体验于 2026-07-10 ·

他们是骗子

他们是骗子;预订后,他们会联系您要求额外付款,否则款项将不予退还。

Holidaybreakz 回复2026-07-11

Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Holiday Breakz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

A
Alex · 写过 1 条评价 · 体验于 2026-07-06 ·

预订被搁置,票价未兑现,然后被迫支付更多费用

我在航班比较网站上找到航班后通过 HolidayBreakz 预订了航班。提交预订后不久,我收到一封电子邮件,说我的预订已“暂停”。 当我联系 HolidayBreakz 时,我被告知我选择的原始票价已不再可用/已售完,并且我需要额外支付 250 美元才能选择不同的票价。我明确拒绝了更高的票价。我不同意任何票价变更、行李变更或更换行程。 我被告知我可以获得航空公司的旅行积分,而不是简单地取消未经确认的预订请求。这对我来说毫无意义。如果原始票价无法兑现,并且没有为我选择的预订签发电子机票,我不明白为什么我应该被迫支付更多费用或接受旅行积分。 总的来说,这是一次非常令人沮丧和误导的预订体验。根据所发生的情况,我强烈建议您非常谨慎,直接向航空公司或知名旅游公司预订。 更新: 经过几封电子邮件和后续跟进后,HolidayBreakz 最终以书面形式确认我的预订已被取消,并且我的付款方式没有收取任何费用。 我很感激他们最终取消了预订而没有向我收取费用。然而,我的整体经历仍然令人失望。预订后不久,我被告知我选择的票价不再可用,而是提供了更昂贵的替代方案。我明确要求取消,并声明我未授权任何票价变更、升舱、旅行积分或替代预订。 整个过程令人沮丧和不舒服。我对我的取消请求是否得到正确处理没有信心,在收到一切都已取消的书面确认之前,我必须多次跟进。 由于这次经历,我选择直接通过法航预订。

Holidaybreakz 回复2026-07-11

Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Holiday Breakz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

R
Ronda Savoy - Hearne · 写过 2 条评价 · 体验于 2026-07-06 ·

HolidayScammers 应该是他们的名字

HolidayScammers 应该是他们的名字。我刚刚预订了航班并支付了费用,在拿走我的钱后几分钟内,他们告诉我该航班不可用,我可以升级 500 美元以上(我不能准确地说是蹩脚的英语),他们拒绝退还我的钱,即使他们不兑现卖给我的航班。

Holidaybreakz 回复2026-07-07

Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Holiday Breakz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

D
Dalianys Colón Hernández · 写过 1 条评价 · 体验于 2026-07-05 ·

达利尼斯·科隆·埃尔南德斯

达利尼斯·科隆·埃尔南德斯 卡拉·史密斯 非常好的服务

Holidaybreakz 回复2026-07-06

Estimado cliente: ¡Gracias por tomarse el tiempo para dejarnos una excelente reseña de cinco estrellas! Nos alegra mucho saber que tuvo una experiencia positiva y nuestro equipo estará encantado de leer sus comentarios. Sus amables palabras significan mucho para nosotros y nos inspiran a seguir brindando un servicio excepcional. Si necesita algo más, no dude en contactarnos. ¡Esperamos poder atenderle nuevamente en el futuro! Saludos cordiales, Equipo de Soporte

A
Antonio Smith · 写过 1 条评价 · 体验于 2026-07-04 ·

罗伯特非常乐于助人而且友善

Holidaybreakz 回复2026-07-06

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

P
Phillip · 写过 1 条评价 · 体验于 2026-07-05 ·

罗伯特的优质服务

Holidaybreakz 回复2026-07-06

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

J
Jelani Jordan · 写过 1 条评价 · 体验于 2026-07-05 ·

艾伦非常乐于助人

Holidaybreakz 回复2026-07-06

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

c
customer · 写过 4 条评价 · 体验于 2026-07-01 ·

感谢罗伯特对我们的帮助……

感谢罗伯特今天为我们提供的快速而轻松的帮助。

Holidaybreakz 回复2026-07-02

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

N
Nathan ThFear · 写过 1 条评价 · 体验于 2026-07-01 ·

客户服务

罗伯托他表现出色

Holidaybreakz 回复2026-07-02

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

J
John Duran · 写过 6 条评价 · 体验于 2026-06-29 ·

这是一个骗局

这是一个骗局。 以下是完整的面包:我希望在通过 HolidayBreakz 预订之前阅读过评论。 我在网上搜索航班,并通过航班比较网站(类似于 Kayak)发现了他们的网站。该网站将知名旅游公司与HolidayBreakz进行了比较,他们的价格明显较低,所以我决定预订。 我以 930.60 美元的价格购买了两张机票,并立即收到一封电子邮件,说我的预订“待处理”。不久之后,我收到另一封电子邮件,声称他们试图给我打电话,但我从未收到任何电话或语音邮件。该电子邮件指示我联系他们。 当我打电话时,我首先联系了美国的某人,然后被转移到印度的海外呼叫中心。是的,印度骗子接通了电话。就在那时,我被告知无法预订机票,因为他们卖给我的美联航航班“优惠券”已不再可用。我解释说我没有购买代金券,而是购买了机票。他们回复说,预订是不可退款的,如果我仍然想要同一航班,我必须额外支付 2,600 美元,因为现在只有更高的票价等级。 在我看来,这感觉就像是经典的诱饵和转换。广告上的低价让我付了钱,但在他们拿到我的钱后,我被告知我需要再花数千美元才能获得完全相同的航班。当我提出反对时,我只是被告知我应该阅读细则。 根据我的经验,我强烈建议仅通过知名旅游网站或直接向航空公司预订。在使用不熟悉的预订公司之前,请务必阅读评论。我希望列出旅行社的网站能够更好地筛选此类公司,以免其他消费者有与我相同的经历。最疯狂的事情是,你和一个印度人交谈,问他们你如何忍受自己实施这些骗局。如果有人知道如何阻止对美国人的这些诈骗,例如新法律等,请告诉我如何继续。 这需要停止!

Holidaybreakz 回复2026-07-01

Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Holiday Breakz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

B
Brenda Amador · 写过 2 条评价 · 体验于 2026-06-29 ·

与罗伯特的经历很棒

与罗伯特的经历非常棒。罗伯特为我提供了添加座位和继续行李所需的帮助。

Holidaybreakz 回复2026-06-30

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

n
noor hbd · 写过 3 条评价 · 体验于 2026-06-28 ·

好工人罗密欧鲍勃

Holidaybreakz 回复2026-06-29

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

J
Jesus D Rosario Jr · 写过 6 条评价 · 体验于 2026-06-24 ·

他们关心我们

罗伯特·史密斯是个好人。他一直帮助我直到最后。我建议他坚持下去。不要改变伟大的工作。

Holidaybreakz 回复2026-06-27

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team