Bought a product back in September 2025, and they said it would arrive late October (it's April 2026 now so it's been more than six months since then). After a lot of back and forth by e-mail about when the product would arrive, it seems that they have blocked my e-mail address as they have not responded since January. I doubt that I will ever get the product I bought, they also do not allow reviews on their website if you haven't recieved the product.
Anyway, waste of money, fine but ultimately useless customer support, would absolutely NOT recommend.
The story of Honkai Star Rail is not only a bunch of shallow drivel that pretends to be deep, but also flat out immoral and offensive in many cases. F ableism, f transphobia, f torture chambers and f executions. This stuff is all in there in a non-villifying manner - if you as a player see it you know what it is, if you're the dev you know you put it in there, and if you're okay with it then you're a terrible person that needs to be cured of your way of thinking! The company that makes this is downright evil and should be boycotted or avoided at all costs!
I was a little worried at the start of it not being legit considering how little reviews this site has. Decided to go for and I got my stuff today. Great products definitely worth checking out if you like genshin or Honkai merch. Will probably buy more here in the future. :) Only reason I’m not giving it full 5 stars is because the delivery took longer than expected.
I ordered an official acrylic figurine from this site! I liked everything, the product came of high quality, stickers were put as a gift, fast delivery around the world, responsive support. Thank you so much for my new figurine of March 7th ^_^
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