Hi Siobhan,
We are sorry for the inconvenience and for the concern this experience has caused.
We appreciate you sharing your feedback with us. Your comments are important and help us continue improving the clarity of our membership information, checkout process, and customer support.
We would like to make this right and make sure this is reviewed properly. Please reach out to our team directly at [email protected] so we can look into your order and membership concern, and assist you further.
Thank you for bringing this to our attention. 🌸
C
Charlotte Jackson · 写过 1 条评价 · 体验于 2026-07-01 ·
★★★★★
产品很棒
产品令人惊叹,运输速度快,价值无与伦比。
Hoodies For Heroes 回复2026-08-03
Hi Charlotte 🌸,
This is wonderful to hear. We are so happy that you love the products and that your order arrived quickly.
It also means a lot to know you feel the value is unmatched. Your kind words truly encourage our team and help us keep sharing products that bring comfort, positivity, and purpose.
You can always reach us at [email protected] if you ever need anything.
Thank you for your lovely feedback and support. 🌸
K
Kristi Wright · 写过 4 条评价 · 体验于 2026-08-03 ·
★★★★★
自动收取经常性费用
该产品还不错,但后来我被收取了 9.99 美元的重复费用,但我从未注册过。 之后再也不会订购
Hoodies For Heroes 回复2026-08-03
Hi Kristi,
We are sorry for the inconvenience and for any concern caused by the recurring charge.
We appreciate you sharing your experience with us. Your feedback is important and helps us continue improving the clarity of our checkout process, membership information, and customer support.
We would like to make this right and make sure this is reviewed properly. Please reach out to our team directly at [email protected] so we can look into the charge and assist you further.
Thank you for bringing this to our attention. 🌸
Hi Tracy,
We are sorry for the inconvenience and that the jumper was not what you expected when it arrived.
We appreciate you taking the time to share your honest feedback. It helps us understand where we need to do better and continue improving the products and service we provide to our customers.
We would like to make this right and make sure this is reviewed properly. Please reach out to our team directly at [email protected] so we can take another careful look and assist you further.
Thank you for bringing this to our attention. 🌸
J
Jennifer Middendorf · 写过 1 条评价 · 体验于 2026-07-10 ·
★★★★★
过程快速而简单
过程快速而简单。我的包很快就送到了。
Hoodies For Heroes 回复2026-08-03
Hi Jennifer 🌸,
We are so happy to hear that the ordering process was quick and easy for you.
It is wonderful to know your bag arrived so quickly too. We hope you love using it and that it brings a smile each time.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
Hi Suzanne,
We are sorry for the inconvenience and that your order was not what you expected when it arrived.
We appreciate you taking the time to share your experience with us. Your feedback is important and helps us continue improving the products, service, and support we provide to our customers.
We would like to make this right and make sure this is reviewed properly. Please reach out to our team directly at [email protected] so we can take another careful look and assist you further.
Thank you for bringing this to our attention. 🌸
W
W M · 写过 1 条评价 · 体验于 2026-08-01 ·
★★★★★
我于…收到了“Made Me Smile”包
我准时收到了“Made Me Smile”包,我非常喜欢它!质量和尺寸与描述的完全一致,超出了我的预期。
连帽衫团队非常友善,并迅速回复了我的询问,使整个体验顺利而愉快。
我真的很欣赏优质的客户服务和积极的购物体验。谢谢你!
Hoodies For Heroes 回复2026-08-02
Hi W M🌸,
What a beautiful message to receive. We are so happy to hear that your “Made Me Smile” bag arrived on time and that you absolutely love it.
It is wonderful to know the quality and size were exactly as described and even exceeded your expectations. We are also glad our team was able to respond kindly and promptly, making the whole experience smooth for you.
You can always reach us at [email protected] if you ever need anything.
Thank you for your lovely feedback and support. 🌸
Hi Nicola,
We are sorry for the inconvenience and that your sweater did not feel like the quality you expected.
We appreciate you sharing your experience with us. Your feedback is important and helps us continue improving the products, service, and support we provide to our customers.
We would like to make this right and make sure this is reviewed properly. Please reach out to our team directly at [email protected] so we can take another careful look and assist you further.
Thank you for bringing this to our attention. 🌸
vin 🌸,
This is wonderful to hear. We are so happy the bag turned out to be the perfect gift.
We also truly appreciate your patience while the delivery concern was being sorted out. It means a lot to know our team was able to stay in touch, support you along the way, and help make sure your order arrived safely.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
Hi Cheryl,
We are truly sorry for the inconvenience and that you were left waiting for help with your return request.
We appreciate you taking the time to explain what happened. Your feedback helps us review how we answer product questions and how we follow through when a customer reaches out for support.
Please contact our team directly at [email protected] with your order details so we can take another careful look and assist you properly.
Thank you for bringing this to our attention. 🌸
M
Mrs. Tracy Leatham · 写过 68 条评价 · 体验于 2026-08-01 ·
★★★★★
很棒的公司,当它去...
一家出色的公司,当它致力于公益事业时。喜欢我的包包🤗
Hoodies For Heroes 回复2026-08-02
Hi Tracy 🌸,
We are so happy to hear that you love your bags and feel connected to the cause behind Hoodies for Heroes.
Your support truly means a lot to us. Knowing that our products can bring joy while also helping share awareness for a meaningful cause makes messages like yours so special.
You can always reach us at [email protected] if you ever need anything.
Thank you for your lovely feedback and support. 🌸
Hi Kim,
We are sorry for the inconvenience and for the long wait while your return is being reviewed.
We appreciate you sharing your experience with us. Your feedback is important and helps us continue improving the service and support we provide to our customers.
We would like to make this right and make sure this is looked into properly. Please reach out to our team directly at [email protected] with your order details so we can review this carefully and assist you further.
Thank you for bringing this to our attention. 🌸
S
Stacey Witter · 写过 4 条评价 · 体验于 2026-07-13 ·
★★★★★
我已经订购了 5 件连帽衫......
我已经订购了 5 件连帽衫,我对它们非常满意。这么多,所以我打算再买一个。
心理健康意识很重要。
Hoodies For Heroes 回复2026-08-01
Hi Stacey 🌸,
This is so lovely to hear. We are really happy that you have ordered five hoodies and that you are pleased with them.
It means a lot to know you are already thinking about ordering another one. Your support helps us continue sharing meaningful messages and keeping mental health awareness at the heart of what we do.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and continued support. 🌸
T
Tracey Janette · 写过 53 条评价 · 体验于 2026-08-01 ·
★★★★★
一切都好💯😊谢谢
Hoodies For Heroes 回复2026-08-02
Hi Tracy 🌸,
This is so lovely to hear. We are really happy that you love your bags and feel connected to the cause behind Hoodies for Heroes.
Your support means a lot to us and helps us continue sharing products with a message of kindness, hope, and mental health awareness.
You can always reach us at [email protected] if you ever need anything.
Thank you for your beautiful feedback and support. 🌸
Hi Katrina 🌸,
Your message truly means a lot to us. We are so happy to hear that you felt safe ordering and that the updates helped you follow your package every step of the way.
We really appreciate your patience with the delivery time and your kind words about our email support. Knowing that the responses felt professional and caring is something our team is very grateful for.
You can always reach us at [email protected] if you ever need anything.
Thank you for your lovely feedback and for recommending us so warmly. 🌸
Hi Noeline 🌸,
We are so happy to hear that placing your order was quick and easy, and that your hoodie arrived well packed and just as pictured.
It is lovely to know you are happy with your hat too. We hope you enjoy wearing both and that they bring you comfort and a smile.
You can always reach us at [[email protected]](mailto:[email protected]) if you ever need anything.
Thank you for your kind feedback and support. 🌸
H
Hanah Ollabis · 写过 1 条评价 · 体验于 2026-06-18 ·
★★★★★
很棒的产品!
客户服务很棒。产品和网上的一样。这件毛衣我已经穿了两次了,真的很舒服!迫不及待地想再订购一份。
Hoodies For Heroes 回复2026-07-31
Hi Hanah 🌸,
This is so lovely to hear. We are really happy that you had a great experience with our customer service and that your sweater arrived just as shown online.
It is wonderful to know you have already worn it and found it really comfy. We are excited to hear you are already looking forward to ordering another one.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
J
Janie · 写过 3 条评价 · 体验于 2026-07-29 ·
★★★★★
很棒的服务...
优良的品质、服务、交货和友善。喜欢我的钱包😊
Hoodies For Heroes 回复2026-07-30
Hi Janie 🌸,
This is so lovely to hear. We are really happy that you love your purse and that the quality, service, and delivery all made the experience a good one for you.
Your kind words mean a lot to our team, especially knowing that the kindness behind Hoodies for Heroes came through as well.
You can always reach us at [email protected] if you ever need anything.
Thank you for your beautiful feedback and support. 🌸
G
Glenda Beckett · 写过 4 条评价 · 体验于 2026-07-30 ·
★★★★★
我从…购买的每件商品
我从这家公司购买的每件商品都是最高品质的,并且支持一项令人惊叹的事业。
Hoodies For Heroes 回复2026-07-31
Hi Hanah 🌸,
This is so lovely to hear. We are really happy that you had a great experience with our customer service and that your sweater arrived just as shown online.
It is wonderful to know you have already worn it and found it really comfy. We are excited to hear you are already looking forward to ordering another one.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
Hi🌸,
Thank you for sharing your experience with us. We are so glad to hear that your order arrived quickly and that the updates helped you follow its journey along the way.
We are sorry that the sizing did not feel right once it arrived. We truly appreciate you letting us know, as feedback like this helps us review our sizing information and improve the experience for future orders.
Please reach out to us directly at [email protected] so our team can take a closer look and assist you further.
Thank you again for your honest feedback and support. 🌸