Hi Carole 🌸,
This is lovely to hear. We are so glad our team was able to help quickly when the first discount did not work.
It means a lot to know this is already your second order and that you are really pleased with your purchases. Your continued support truly encourages us.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
K
Kathryn · 写过 5 条评价 · 体验于 2026-07-21 ·
★★★★★
客服给出了提示……
客服及时回复
Hoodies For Heroes 回复2026-07-23
Hi Kathryn 🌸,
Thank you for sharing this with us.
We are so glad our team was able to respond to you promptly. We always want customers to feel heard and supported when they reach out, so your feedback truly means a lot.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your kind feedback. 🌸
S
Sharon H · 写过 25 条评价 · 体验于 2026-07-18 ·
★★★★★
通过电子邮件进行良好的沟通...
通过按时发送的电子邮件进行良好的沟通。包包很可爱,还赠送了一个帽子。
Hoodies For Heroes 回复2026-07-23
Hi Sharon 🌸,
This is lovely to hear. We are so glad your order arrived on time and that the email updates helped keep everything clear along the way.
It is wonderful to know you love the bag, and we hope the free cap was a nice little extra to enjoy too.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
Hi Becky,
We are truly sorry for the inconvenience and that your experience with your order was not what you had hoped for.
We appreciate you taking the time to share your honest feedback. We are glad the full refund was processed, but we also understand that the experience should have felt easier and more supported from start to finish.
Your comments are important to us and will help our team review where we need to improve our products and customer experience.
Please contact us directly at [email protected] if there is anything else we can assist you with.
Thank you for bringing this to our attention. 🌸
B
Bernice · 写过 2 条评价 · 体验于 2026-07-21 ·
★★★★★
我喜欢积极和个人的……
我喜欢产品和电子邮件中的积极和个人信息! 购买机会很多,但没有压力💖🌟💐🥰
爱与拥抱❣️❣️❣️
Hoodies For Heroes 回复2026-07-22
Hi Bernice 🌸,
Your message is full of warmth, and it truly made us smile.
We are so happy to hear that the positive messages in our products and emails feel personal and meaningful to you. Knowing they bring encouragement without pressure means a lot to our team.
You can always reach us at [email protected] if you ever need anything.
Thank you for sharing your love, kindness, and beautiful energy with us. Sending love and hugs right back. 🌸
Hi Jacky,
We are truly sorry for the inconvenience caused and for the concern this delivery experience has brought you and your family.
We sincerely appreciate you taking the time to share this with us. Delivery concerns like this are important, and your feedback helps us review what happened and understand where we need to improve the overall customer experience.
Please contact our team directly at [email protected] with your order details so we can look into this carefully and assist you further.
Thank you for bringing this to our attention. 🌸
Hi David 🌸,
What an amazing message to receive. We are so happy to know that you feel this way about the quality, the cause, and the people behind Hoodies for Heroes.
It means so much that your questions and comments have always felt genuinely answered, and that ordering and delivery have been easy for you. Support like yours reminds us why we do what we do.
You can always reach us at [email protected] if you ever need anything.
Thank you for your fantastic feedback and for being part of our community. 🌸
R
Rae Marie England · 写过 1 条评价 · 体验于 2026-06-25 ·
★★★★★
包包质量很好
包包质量很好。服务和交付快速且沟通良好。
Hoodies For Heroes 回复2026-07-22
Hi Rae 🌸,
This is so lovely to hear. We are really happy that you loved the quality of your bag and that your order arrived quickly.
It also means a lot to know the updates along the way were clear and helpful for you. We always want customers to feel looked after from the moment they order until their package arrives.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
C
Carmel Vaughan · 写过 26 条评价 · 体验于 2026-07-01 ·
★★★★★
优质的产品快速交货
快速交付并在整个旅程中提供更新。 T 恤的质量非常好,材质厚重,做工精良。非常合身。我喜欢它。项链和手链也很漂亮,戴起来很可爱。
Hoodies For Heroes 回复2026-07-22
Hi Carmel 🌸,
What a lovely review to read. We are so happy your order arrived quickly and that the updates helped you follow it along the way.
It is wonderful to know the T-shirt felt well made, had a great fit, and that you love the quality. We are also glad the necklace and bracelet were just as beautiful for you.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind words and support. 🌸
Hi Gillian 🌸,
Your message truly touched us.
We are so grateful that you and your daughter found comfort in the words printed on our items, especially with how personal and meaningful this cause is to you. Knowing that the messages can bring even a little strength, hope, or reassurance means more than we can say.
We are also very happy to hear that you have ordered from us several times and that the delivery experience has been a good one. Your trust and support mean so much to our team.
You can always reach us at [email protected] if you ever need anything.
Thank you for sharing this with so much heart and for being part of our community. 🌸
Hi Carolyn,
We are truly sorry for the inconvenience caused and for the experience you had with your order.
We appreciate you taking the time to share your honest feedback. It helps us review how we can improve the quality of our products, our communication, and the way we support customers when concerns are raised.
Please contact our team directly at [email protected] so we can take another careful look and assist you further.
Thank you for bringing this to our attention. 🌸
C
Carla Massey · 写过 2 条评价 · 体验于 2026-07-20 ·
★★★★★
我强烈推荐这家公司
我强烈推荐这家公司。您不仅可以获得精美的服装。所有收益都将用于心理健康/自杀预防!
Hoodies For Heroes 回复2026-07-21
Hi Carla 🌸,
Your recommendation truly means so much to us.
We are so happy to hear that you love the apparel and that the mission behind Hoodies for Heroes is something you connect with. Support like yours helps us continue sharing messages of hope, kindness, and awareness for mental health and suicide prevention.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind words and for being part of something meaningful. 🌸
Hi Lotus 🌸,
We are so happy to hear that your order arrived safely and in good condition.
It is wonderful to know you received your two T-shirts and the complimentary cap as well. We hope you enjoy wearing them and that they bring a little extra positivity each time.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
Hi Susan 🌸,
What a wonderful message to receive. We are so happy to hear that you loved the items you ordered and that our team was able to help sort out the duplicate order for you.
We know placing a first order can come with a little uncertainty, so it means a lot that your experience turned out so well and that you felt looked after by our customer service team.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind words and support. 🌸
K
Kat Floyd · 写过 1 条评价 · 体验于 2026-06-25 ·
★★★★★
辉煌的产品
购买了精美的产品袜子、钥匙圈和包。包装完好并到达。可爱的事业,值得支持。
Hoodies For Heroes 回复2026-07-21
Hi Kat 🌸,
This is so lovely to hear. We are really happy that you loved the products and that your socks, keyring, and bags all arrived perfectly packaged.
Your support for the cause means a great deal to us, and we are grateful to know that your order brought you a good experience from start to finish.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind words and support. 🌸
Hi Gail 🌸,
It is wonderful to hear that you felt welcomed and supported by our team.
We are so glad your sizing query was handled quickly and that the experience felt easy for you. Helping customers feel cared for is very important to us, so your kind words mean a lot.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your lovely feedback and support. 🌸
Hi Sue 🌸,
What a lovely message to receive. We are so happy to hear that your order arrived earlier than expected and that you are pleased with the quality.
It is also wonderful to know the free gift was a nice surprise. We hope you enjoy wearing it once the weather cools down and that it brings you comfort and a smile when you do.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
S
Sc · 写过 2 条评价 · 体验于 2026-06-30 ·
★★★★★
小版型 T 恤
我按照建议的尺码表选择了宽松的尺码。我买的 3xl T 恤,我认为实际上不是那个尺寸,因为我是 2xl,只能刚好合身。我把这件送给了一位穿中号的亲戚,它很适合她。其他衣服适合我购买的衣服。
Hoodies For Heroes 回复2026-07-19
Hi Sc,
We are truly sorry for the inconvenience caused and that the fit of your T-shirt was not what you expected.
We appreciate you taking the time to share your honest feedback with us. Comments like this help us review our sizing, product details, and overall customer experience so we can continue improving.
Please contact our team directly at [email protected] so we can take a closer look and assist you properly.
Thank you for bringing this to our attention. 🌸
Hi Charlee 🌸,
We are so glad to hear that all of your items arrived and that you are happy with the quality and how they matched what you saw on our website.
We truly appreciate your patience with the delivery timing and are happy our team was able to respond to you quickly when you reached out. It means a lot to know your overall experience with the smiley purse, sweater, and tote bag was a good one.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸