Hi Sherry 🌸,
That is so wonderful to hear. We are truly happy that everything was amazing for you.
Your kind words mean a lot to our team and encourage us to keep sharing products and messages that bring a little more kindness, hope, and positivity.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your support. 🌸
D
Deborah Evans · 写过 19 条评价 · 体验于 2026-07-16 ·
★★★★★
笑脸袋
又收到了一个手提包,非常喜欢它,我真的无法停止购买它们,如此好的理由和出色的品质,但最重要的是让每个人都微笑,谢谢☺️ xx
Hoodies For Heroes 回复2026-07-17
Hi Deborah 🌸,
This made us smile. We are so happy to hear that you love your Smiley bags so much and that they keep bringing joy wherever they go.
It means a lot to know you enjoy the quality and feel connected to the cause behind Hoodies for Heroes. Knowing these bags help spread smiles is exactly what makes this message so special to us.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your lovely support. 🌸
Hi Debbie,
We are truly sorry for the inconvenience caused and for the concern this has raised.
We appreciate you taking the time to share your honest feedback. It is important to us that customers feel clear and confident when placing an order, so your comments help us review how we can make the experience easier to understand and improve moving forward.
Please contact our team directly at [email protected] so we can look into this properly and assist you with your membership concern.
Thank you for bringing this to our attention. 🌸
Hi LEH,
We are truly sorry for the inconvenience caused and for the experience you have had with your order.
We understand how important it is to feel heard and properly assisted when something does not seem right with an order. We sincerely appreciate you sharing your honest feedback, as it helps us review where we need to improve and how we can provide clearer, more careful support moving forward.
Please contact our team directly at [email protected] so we can take another careful look at this and assist you further.
Thank you for bringing this to our attention. 🌸
Hi Beverly,
We are really sorry that your order did not feel right for you, especially when you liked the design and were hoping for a better overall experience.
We appreciate you being honest with us. Feedback like this matters because it helps us take a closer look at what customers are receiving, how the fit feels, and how we can do better moving forward.
Please reach out to us directly at [email protected] so our team can review this carefully and assist you further.
Thank you for taking the time to let us know. 🌸
M
Ms D · 写过 41 条评价 · 体验于 2026-07-02 ·
★★★★★
当我遇到问题时,我联系了他们……
当我遇到问题时,我联系了他们,他们非常有帮助。
我喜欢他们的连帽衫,尺寸和材质都很好。
Hoodies For Heroes 回复2026-07-17
Hi Ms D 🌸,
This is lovely to hear. We are so glad our team was able to help when you reached out and that your experience felt supported.
It also means a lot to know you love the hoodies, especially the sizing and material. We hope they continue to bring comfort and carry a message that feels meaningful whenever you wear them.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind feedback and support. 🌸
Hi Yvonne,
Thank you for updating us. We are glad your package has arrived, but we are sorry that everything has not been fully resolved yet.
We understand why this would feel concerning, especially when you are missing an item and also have a question about a charge on your order. We appreciate you being honest about how the support response felt on your end. That feedback matters, and it helps us do better in the way we communicate and assist customers.
Please email us directly at [email protected] so our team can take another careful look and help you with the missing keychain and your order concern.
Thank you for your patience and for giving us the chance to make this right. 🌸
Hi Susan,
We are truly sorry for the inconvenience caused and that your sweatshirt did not meet your expectations.
We sincerely appreciate you sharing your honest feedback with us. It helps us review where improvements are needed so we can continue growing and provide a better experience for our customers.
Please contact our team directly at [email protected] so we can look into this properly and assist you further.
Thank you for bringing this to our attention. 🌸
Hi Barbara 🌸,
Your message truly means so much to us. We are so happy to hear that you love your bag and that it has become a way to start meaningful conversations wherever you go.
We are especially grateful that the mission behind Hoodies for Heroes is close to your heart. Quietly spreading the word, sharing the message, and helping others feel seen is such a beautiful way to honor those experiences and keep kindness moving forward.
The idea of small cards to pass along is lovely, and we truly appreciate you sharing that with us.
You can always reach us at [email protected] if you ever need anything.
Thank you for your support and for helping carry the message with so much heart. 🌸
D
Donna Wilkinson · 写过 1 条评价 · 体验于 2026-07-15 ·
★★★★★
非常值得等待
花了很长时间才拿到我的钱包,但这是值得的。我喜欢这个钱包,它很可爱。
Hoodies For Heroes 回复2026-07-16
Hi Donna 🌸,
We are so happy to hear that your purse was worth the wait and that you love it.
We truly appreciate your patience while it made its way to you. Knowing that it arrived and brought you joy means a lot to our team.
You can always reach us at [email protected] if you ever need anything.
Thank you for your kind support. 🌸
C
Clare Williams · 写过 1 条评价 · 体验于 2026-07-15 ·
★★★★★
这是一个耻辱
尽管这些信息很棒,但衣服的质量却异常糟糕。非常便宜的聚酯材料和便宜的转印熨斗。绝对不值钱!
Hoodies For Heroes 回复2026-07-16
Hi Clare,
We are truly sorry for the inconvenience caused and that your experience did not meet your expectations.
We sincerely appreciate you sharing your honest feedback with us. It helps us understand where we need to improve and how we can continue growing while providing a better experience for our customers.
Please contact our team directly at [email protected] so we can look into this properly and assist you further.
Thank you for bringing this to our attention. 🌸
K
Kristine Collins · 写过 2 条评价 · 体验于 2026-07-13 ·
★★★★★
非常有帮助且快速响应
对电子邮件非常有帮助且快速回复。
轻松退货
Hoodies For Heroes 回复2026-07-15
Hi Kristine 🌸,
We are so pleased to hear that our team was able to respond quickly and help make the process easy for you.
It means a lot to know you felt supported with your emails and return. We always want our customers to feel cared for from start to finish.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your kind feedback and support. 🌸
Hi Michaela,
We are truly sorry for the inconvenience caused and that your experience has not met your expectations.
We sincerely appreciate you sharing your honest feedback with us. It helps us review where we need to improve and how we can provide a better experience for our customers moving forward.
Please contact our team directly at [email protected] so we can look into this properly and assist you further.
Thank you for bringing this to our attention. 🌸
K
Kristin Green · 写过 1 条评价 · 体验于 2026-07-01 ·
★★★★★
优秀的产品需要强大的支持
产品质量很好,与网站上的图片一样。运输速度出奇的快。我认为整个体验很棒。
Hoodies For Heroes 回复2026-07-15
Hi Kristin 🌸,
This is wonderful to hear. We are so glad the products arrived quickly and were just as you expected from the site.
It means a lot to know you were happy with the quality and that the whole experience felt great from start to finish. Your support helps us continue sharing the heart and message behind Hoodies for Heroes.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your kind feedback and support. 🌸
D
Deborah Davidson · 写过 28 条评价 · 体验于 2026-07-14 ·
★★★★★
非常简单,很有帮助,回答了任何问题……
非常简单,很有帮助,回答了我的任何问题,并向我发送了可爱的信息,质量可爱,洗得很好
Hoodies For Heroes 回复2026-07-15
Hi Deborah 🌸,
How lovely to read this. We are so happy to know that your experience felt easy, helpful, and genuinely cared for.
It means a lot that our messages and support made a positive difference, and we are especially glad to hear that you are pleased with the quality and how well the item washes.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your kind words and support. 🌸
M
Mrs Julia Humbles · 写过 13 条评价 · 体验于 2026-07-13 ·
★★★★★
很棒的客户服务💯
Hoodies For Heroes 回复2026-07-15
Hi Julia 🌸,
This is lovely to hear. We are so happy that our customer service left such a positive impression.
Our team truly cares about making every customer feel supported, so your kind words mean a lot to us.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your support. 🌸
Hi Jan 🌸,
It is wonderful to hear that both of your orders arrived quickly and were exactly as expected.
We are so glad you are enjoying the quality and fun feel of the items. Knowing that you are pleased enough to plan another order truly means a lot to us.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your kind support. 🌸
Hi Ruth 🌸,
That is lovely to hear. We are so glad your first experience with us was smooth and that your bag arrived quickly.
It means a lot to know the delivery updates helped keep you informed along the way. We always want customers to feel supported from the moment they order until their parcel arrives.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your kind feedback and support. 🌸
Hi Deborah 🌸,
This is such a lovely review to read. We are so happy to hear that you love the quality of your sweatshirt.
It sounds like it will be perfect for layering when the cooler weather arrives, and we hope it brings you comfort and warmth when you finally get to wear it.
You can always reach us at [email protected] if you ever need anything.
We truly appreciate your kind words and support. 🌸
D
Deborah Wagstaff · 写过 1 条评价 · 体验于 2026-07-12 ·
★★★★★
涤纶质量很差,不是棉的……
涤纶质量很差,而不是广告中看起来的棉质。我该如何回到你身边?太可怕了
Hoodies For Heroes 回复2026-07-13
Hi Deborah,
We are truly sorry for the inconvenience caused and that your experience did not meet your expectations.
We sincerely appreciate you sharing your honest feedback with us. It helps us review where we need to improve and how we can provide a better experience for our customers moving forward.
Please contact our team directly at [email protected] so we can look into this properly and assist you further.
Thank you for bringing this to our attention. 🌸