Hi Endb. Thank you for taking the time to let us know how your stay went. Despite the fact that the World Cup is not helping, the hotel absolutely needs to find ways to check-you in ASAP and our team immediately reached out to the hotel to put them on notice and make sure that this diservice does not happen again, ever.
Thank you again for your patience.
--- James @HBD
Hi Lynden. We are so glad to hear that booking a room was easy and convenient for you, especially after a long day of travel planning. It's wonderful to know that our service will be helpful for your future layovers. Thank you for your kind feedback! Remember that signing up to our loyalty program grants you Coins at every booking redeemable for free stays!
--Claudia @HotelsByDay
Hi Keith. So sorry to read you hit all those airport transfer snags. We will contact the hotel on your behalf and ask for a possible partial refund for you. You'll hear back from us shortly.
Thank you!
-- James @HBD
Hi Rali. We are so happy to hear that you found our service easy to use, providing a comfortable experience. We are also glad we could help you find a day stay in Budapest. Thank you for your kind recommendation! Remember that signing up to our loyalty program grants you Coins at every booking redeemable for free stays!
--Claudia @HotelsByDay
Hi Eric. Thank you for taking the time to review your experience booking on HotelsByDay. We're happy to hear that we cleared the confusion and, in a way, honored you thought our small we-team was Hilton! :))
Thank you so much for booking with HotelsByDay.
--- James @HBD
Hi Sue. We are so pleased to hear you found our booking process easy, even while on your cruise! We appreciate your positive feedback and are glad the "pay on arrival" option met your needs.
--Claudia @HotelsByDay
Hi Oliver. We are so pleased to hear you had such a great first experience with us and that the booking process was smooth. We appreciate your kind words and look forward to assisting you again soon. Thank you for your positive feedback! Remember that signing up to our loyalty program grants you Coins at every booking redeemable for free stays!
--Claudia @HotelsByDay
Hi Heather. We are so glad we could provide a comfortable place for you to rest after your red-eye flight. It's wonderful to know our accommodations helped you enjoy the rest of your day. Thank you for your kind words! Remember that signing up to our loyalty program grants you Coins at every booking redeemable for free stays!
--Claudia @HotelsByDay
Hi Angelica. We are so glad to hear our platform provided a safe and comfortable place for you to rest after your early morning travel. It's wonderful to know the hotel and staff exceeded your expectations, even on a busy street. Remember that signing up to our loyalty program grants you Coins at every booking redeemable for free stays!
--Claudia @HotelsByDay
Hi Ahmed. We're so glad to hear you found our booking process easy, transparent, and that our deals were excellent! We truly appreciate your positive feedback. Remember that signing up to our loyalty program grants you Coins at every booking redeemable for free stays!
--Claudia @HotelsByDay
Hi Victoria. We're happy to hear that you found the booking process easy and enjoyed the seamless experience. We appreciate your recommendation! Remember that signing up to our loyalty program grants you Coins at every booking redeemable for free stays!
--Claudia @HotelsByDay
