Hello,
We’re sorry to hear that you were disappointed with the pricing experience.
Please note that VAT and additional fees are displayed separately during the checkout process before the payment is completed. We understand that pricing transparency is important, and we appreciate your feedback regarding how these charges are presented.
We will make sure to pass your feedback on to the relevant team for further review.
Kind regards,
Mehrnoosh
K
KAYNE G · 写过 1 条评价 · 体验于 2026-05-14 ·
★★★★★
以为我会被骗
以为我会被骗,但按计划进行了!很棒的网站!
HRKGame 回复2026-05-17
Hello,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards,
Mehrnoosh
我购买了 Microsoft Office pro plus 2024 的零售密钥。列表中清楚地表明我只需插入密钥并重新启动 Office。然而,这样做后,我被告知这不是零售密钥,而是批量许可证密钥,无法使用。
然后我回到他们的列表,他们指出了 LTSC 版本的驱动器,我再次安装了它,但密钥仍然不起作用。
我联系了他们的支持人员,他们告诉我需要选择电话激活。我向他们解释了他们是如何欺骗我的,如果我想要激活凤凰,我只会订购更便宜的清单。
我不走电话激活路线的原因是它们总是在路上被停用并且不可靠。
他们拒绝退款给我,现在我还缺 20 美元,而且没有工作钥匙。不惜一切代价避开他们,他们不值得信任
HRKGame 回复2026-05-16
Hello,
Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information.
Kind regards,
Emilia
Hello,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards,
Emilia
p
pepalinux · 写过 3 条评价 · 已认证 · 体验于 2026-05-16 ·
★★★★★
游戏大折扣
游戏折扣很大,客户支持出色,交货快捷。
HRKGame 回复2026-05-16
Hello,
Thanks a ton for the great vibes! We’re so lucky to have awesome customers like you. Always here to help whenever you need us!
Kind regards
Mehrnoosh
Hello,
Please be informed that while inconvenient, verification is one of the safety measures we have to take in order to ensure that the orders created were made by you. This precaution is to protect you and your HRK Game account, as security is our top priority. It is meant to prevent possible fraudulent attempts and other troubling situations.
Best regards,
Mehrnoosh
G
Giorgos Magganiotis · 写过 1 条评价 · 体验于 2026-05-16 ·
★★★★★
出色的!
HRKGame 回复2026-05-16
Hello,
Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime.
Kind regards
Mehrnoosh
L
Linda · 写过 10 条评价 · 已认证 · 体验于 2026-05-07 ·
★★★★★
游戏密钥不可兑换
游戏密钥不可兑换
要求退款
未收到
未收到游戏密钥(产品)
HRKGame 回复2026-05-16
We are terribly sorry to hear about this issue.
We would like to kindly inform you, that we have already updated your ticket with the details of the solution to this problem. #(634687)
Please have a look at it at your earliest convenience.
Best regards,
Linda
C
Corina · 写过 1 条评价 · 已认证 · 体验于 2026-05-15 ·
★★★★★
买了一个游戏
买了游戏,服务很好,最重要的是即时。
HRKGame 回复2026-05-15
Hello,
Thanks a bunch for your awesome review! We're so happy you had a great experience with us. Can't wait to have you back again soon!
Kind regards
Mehrnoosh
Hello,
We are very sorry to hear about the frustration regarding the region restriction of your key. Every product page on our website includes a clear notification about regional availability based on the user's location, as well as a dedicated section specifying which countries the key can or cannot be activated in. We always advise checking these restrictions before finalizing a purchase.
Since you did not provide your order details or ticket number in this review, we cannot check your specific case right now. Please provide us with your order ID or contact our support team again so we can re-examine your issue and see how we can assist you.
Warm regards,
Mahshid
A
Art · 写过 1 条评价 · 已认证 · 体验于 2026-05-06 ·
★★★★★
很棒的交易。
HRKGame 回复2026-05-15
Hello,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards
Mehrnoosh
C
Cristian · 写过 17 条评价 · 已认证 · 体验于 2026-05-15 ·
★★★★★
他们从我的信用卡中扣款,但没有游戏密钥的迹象。
HRKGame 回复2026-05-16
Hello,
Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information.
Kind regards,
Linda
G
G. · 写过 1 条评价 · 已认证 · 体验于 2026-05-15 ·
★★★★★
首次使用,无投诉
便宜(呃),付款方便,交货快捷,钥匙有效。
HRKGame 回复2026-05-16
Hello ,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards ,
Linda
C
Customer · 写过 2 条评价 · 体验于 2026-05-13 ·
★★★★★
受到推崇的
服务快捷,价格低廉
HRKGame 回复2026-05-14
Hello ,
We’re so lucky to have awesome customers like you. Always here to help whenever you need us!
Best regards,
Emilia
Hello!
Thank you for the perfect 10/10 rating! We are thrilled to hear that we’ve become your top choice for pricing and that the code delivery process was easy for you.
It's also great to know you enjoyed the extra benefits of using Revolut! We try to offer the best options for our customers, and it's wonderful to see that feature being put to good use.
We look forward to your next purchase!
Warm regards,
Mahshid
S
Sergio · 写过 1 条评价 · 已认证 · 体验于 2026-05-09 ·
★★★★★
这是我第一次使用这个…
这是我第一次使用这个平台,我很满意。
HRKGame 回复2026-05-13
Hello ,
We’re so grateful for your support! We hope to welcome you again whenever you need us.
Kind regards ,
Linda
Hello!
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the delivery failure and the price fluctuations you encountered.
Prices can sometimes change due to stock updates from our providers, which may occasionally interfere with a pending order. We are glad that our automated system was able to process your refunds quickly to ensure you weren't left waiting.
We are working on improving our stock management to prevent this from happening again. We hope you'll give us another chance to provide you with a smoother experience in the future.
Warm regards,