HRKGame（hrkgame.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 202 条用户评价，属于爱好与工艺品分类，口碑一般。评价两极分化：64% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
我仍然没有收到购买的退款；买了一个月了，钥匙被锁区了。上次我联系支持人员时，我被要求向 Steam 检查激活日期和时间，因为他们声称密钥已经被激活。我发送了 Steam 支持回复的屏幕截图，以及我在收到密钥并尝试激活它时录制的视频，显示了区域错误。 HRK Games 支持人员给了我与几周前相同的答案——他们会联系发行商。我还需要做什么才能获得退款？我已经提供了支持人员要求的一切：证明我无法兑换密钥的视频以及 Steam 支持人员的回复。我只想退款，这是我有权获得的。我之前提到过，我会联系我的发卡行请求退款，但我还没有这样做，因为我相信您会做正确的事情并发放退款。票号#640048
收到失效密钥，支持人员不会回复我的消息。我与他们合作并向他们提供了他们需要的信息，但现在在我向他们提供信息后我却被蒙在鼓里，什么也得不到。所以是的，非常支持。不会向任何人推荐这个网站
付款后很快就收到游戏了。它激活没有任何问题。会再次购买！
Hello, Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime. Kind regards Mehrnoosh
Hello, Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime. Kind regards Mehrnoosh
Steam 密钥在 1.5 小时内未到达。屁股。
Hello, We're sorry to hear about your experience. Please check your support ticket, as your case has already been resolved. After reviewing the issue, we processed a full refund for your order. We sincerely apologize for the inconvenience and appreciate your patience. If you have any further questions or need additional assistance, please reply to your support ticket, and we'll be happy to help. Best regards, Kasra
很棒的购买体验，钥匙在steam上很好用。
易于应用折扣、购买，并且密钥可在 Steam 上使用。
Hello, Thank you so much for your great feedback! We are thrilled to hear that applying discounts was seamless and that your Steam keys activated smoothly. Enjoy your gaming, and we look forward to serving you again soon! Warm regards, Mahshid
钥匙需要 10 分钟以上才能送达，而且我的银行帐户已扣款。 在任何其他网站上从未遇到过问题，不推荐给任何人
Hello, We sincerely apologize for the delay. Due to an unexpected technical issue, your key delivery took longer than expected. We understand how frustrating this can be, especially after your payment had already been processed. Your feedback is valuable to us, and we are continuously working to improve our delivery speed and overall service. We hope to provide you with a much better experience in the future. Kind regards Mehrnoosh
付款，立即获取代码，复制粘贴，完成
Hello, Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime. Kind regards Mehrnoosh
轻松结帐，即时交货。交易非常顺利。
Hello, Thank you for trusting us! We’re always here for you and would be so happy to see you back anytime. Kind regards Mehrnoosh
我在这个网站上购买了礼品卡代码，因为它卖得很好。当我的信用卡公司在交易完成前五次拒绝交易时，我应该将其视为一个警告信号。起初，我所做的其中一次尝试处于未付费状态。尝试联系现场支持，但他们在等待 1 小时后也没有回复。删除了我的帐户，然后创建了一个新帐户再试一次（必须删除该帐户，因为礼品卡每天的支出限额为 100 美元）。最后我的信用卡批准了购买，然后购买后他们扣留了我的礼品卡，因为他们要求“验证”。必须发送一张带有我的身份证件的自拍照、信用卡（仅显示最后 4 位数字和安全代码）以及注明网站名称和日期的注释。它们都必须在一张照片中可见且可读。这感觉非常奇怪和具有侵略性，因为他们在购买之前没有对此说任何话，并且实际上扣押了我的代码，直到他们认为我真的为自己购买了一张礼品卡。之后，我不得不向他们发送两张验证自拍照，因为他们的“风险部门”认为我的第一张照片不够好。他们的即时交货索赔就这么多。根据我使用多个关键网站的经验，我会强烈避免这个网站。糟糕的客户服务（他们不会在实时聊天或电子邮件中回复），不会即时交付，并且会在你慢慢等待向他们验证你的真实性时扣留你的钥匙。
Hello, We have reviewed your account, and after your documents were successfully verified, your code was delivered to you. You can now find and access your code in your HRK account. Regarding the live chat, we sincerely apologize for the inconvenience. We have investigated the matter, but we could not find any live chat session associated with your account. It is possible that this issue was caused by a technical problem on our end. Once again, we sincerely apologize for the inconvenience and appreciate your understanding. Kind regards Mehrnoosh
到目前为止一直很完美，投诉处理得又好又快！
Hello , Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything! Regards , Linda
一切都很顺利。
Hello, We’re so grateful for your support! We hope to welcome you again whenever you need us. Kind regards , Linda
2026 年 7 月 7 日，我购买了 *Nioh 3 Deluxe Edition*（北美/拉丁美洲地区）的密钥，其中注明包含巴西。当我尝试在 Steam 上兑换密钥时，出现一条错误消息，指出该密钥已被区域锁定。从那时起，我已经提交了支持人员要求的所有图像；支持人员承认了该错误并联系了发布者，后者确认该密钥确实在我所在的地区被锁定。但是，我收到支持人员的最后回复是在 2026 年 7 月 18 日，但我仍然没有收到退款。值得注意的是，我购买的密钥不久前已从我的帐户中删除。我已经等待退款 20 天了，但没有任何迹象表明退款会发生。如果这种情况持续下去，我将不得不通过我的信用卡发卡机构请求退款；我知道这会损害公司，这就是为什么我还没有这样做——我希望问题得到解决，而不必采取这种措施。票号#640048
Hello, We are terribly sorry to hear about this issue. We would like to kindly inform you, that we have already updated your ticket with the details of the solution to this problem. #640048 Please have a look at it at your earliest convenience. Best regards, Emilia
Hello , Thank you for support! It means everything to us to know you’re happy. We’re always here if you need anything! Regards , Linda
我购买了一个明确宣传为“全局”密钥的游戏密钥。但是，该密钥被严格区域锁定，在我国不起作用。我开了一张支持票并提供了完整的照片证据，证明该密钥无法在我的国家/地区激活。每次支持人员给我一个日期，然后延迟它，这个过程就需要超过 3 周的时间，第一个 2 周表示他们将转售密钥，然后 72 小时，现在无限期。支持人员现在声称他们必须无限期地等待出版商的回复，而不是为网站上完全错误描述的有缺陷的产品退款。这非常令人沮丧，尤其是夏季促销即将结束，我将无法购买其他东西。
Hello, Please accept our most sincere apologies regarding this issue. We would like to inform you that you have been refunded for the faulty key. Please check the ticket that you have received from our support team for more information. Kind regards, Mehrnoosh
达到最大激活限制 - 他们卖给我二手产品
Hello, We sincerely apologize for the inconvenience. We kindly ask you to submit a support ticket so our team can investigate the issue and assist you as quickly as possible. Kind regards Mehrnoosh
它本来可以是 5 颗星，但是，我过去得到过坏钥匙......他们在每一个实例中都做到了正确......感觉就像“这次会起作用吗？”
Hello, Thank you very much for sharing your feedback and for your continued trust in us! We sincerely appreciate your recognition of our support team's efforts to make things right whenever an issue arises. We are constantly working with our suppliers to improve key reliability so you can have complete peace of mind with every order. We look forward to providing you with a seamless 5-star experience on your next purchase! Warm regards, Mahshid
Hello, Thank you for sharing your feedback with us. I’ve passed your suggestions on to our technical team, and they will be working on addressing these issues as soon as possible. We truly appreciate you taking the time to help us improve! Kind regards Mehrnoosh
仍然没有收到游戏 Getyourgame.net 让我联系 hrk，hrk arnt 给了我回复 我已经添加了 15 个 Steam 帐户，仍在等待游戏 如果今晚结束之前我没有收到它，我会编辑这个，并且我正在做现金返还
Hello, We're very sorry for the inconvenience and understand your frustration. Your support ticket has already been updated by our team, and we've provided the latest information there. We sincerely apologize for the delay in resolving this matter. The issue has now been resolved, and we'd appreciate it if you could continue the conversation through your support ticket if you have any further questions or need any additional assistance. Thank you for your patience, and again, we apologize for the inconvenience. Regards Kasra
共 202 条符合条件的评价