Hi Evan. Thank you for bringing this to our attention and sharing your experience with the course. We would like to make things right. Please contact our customer service team at 866-495-4868 or by email at [email protected] so we can assist you further.
Many states and Canada require that a minimum of three to four hours be spent studying the course material. In-person classes meet this requirement with a proctor/instructor and a class schedule. There is a timer on each page to ensure the study time required is met.
Hello,
I am so sorry you had this experience with our program. We do state in the FAQs and the Terms of Service that the course is only available for 90 days. We also offer two options if you do not complete the course in that time period. We give you the option during registration and payment that advises you of this and that you can automatically renew your course for additional 30 days at the additional cost each month until completed. The second option, which you saw, is that we offer a reactivation fee of $15 if you go past the 90 days and still need to complete your course and did not select to do the auto renewal