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IDShield

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关于 IDShield

数据更新
网站
idshield.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
97 条评价
差评回复率
100%(3/3 条)
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商家自述

What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records monitoring Minor child monitoring for Family Plans Court records monitoring Address change monitoring Reputation management Sex offender search & monitoringHow does identity theft restoration work?IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.How can I access my IDShield team in an emergency?Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.What is IDShield's cancellation policy?IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing [email protected] with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.IDShield Reviews: Do you utilize them?Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials. Download the IDShield App Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.

以上内容由商家自行提供,未经平台核实。

IDShield靠谱吗?

IDShield(idshield.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 103 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

评估了130条评价,绝大多数评价者对这家公司都有很好的体验。顾客们经常称赞敬业的员工,在引导他们处理复杂的账户问题和安全隐患时,表现出极大的耐心、友善和专业知识。许多人热情地感谢在困难时期提供的及时、高度专业的支持,并表示与这样乐于助人的代表交谈带来了极大的安心和真正的安慰。 一些评价者对沟通以及未解决的安全问题的整体跟进不满意。少数消费者特别指出,发送的邮件缺少适当的确认回执,而且关于严重违规的回复感觉缓慢或没有帮助。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

ID Shield 有几个地方不太行

ID Shield在几个方面缺乏后续处理能力。 暗网监控无法准确识别哪个网站和密码被访问和泄露。这对解决问题没有帮助。我打电话咨询过这个问题,得到的永远是那句老话……'我们正在处理……抱歉。'我在六月份被严重入侵,所有身份信息都被盗了。所以,'我们正在处理……抱歉'根本不够。

IDShield 回复2025-12-01

Jayson,感谢您将此事告知我们。我们希望有机会进一步审查此事。我们已经找到了您的会员信息并通知了相关部门。我们的团队成员将直接与您联系,为您提供额外的支持。感谢您成为我们的尊贵会员。

在恐慌时刻提供了安心保障

我的电话很快就被接听了,客服人员非常热心。她帮我打电话到沃尔玛,确认我接到的电话是否真实。客服人员很理解我的情况,也给了我很大的安慰。

IDShield 回复2025-12-01

Linda,感谢您的美言。我们很高兴您对我们的团队成员有良好的体验。感谢您选择IDShield。

疑似身份盗用

当公司的一位顾问专家解答了我关于身份盗用的疑问时,我感到很安心。他建议我向三家信用机构申请我的信用报告。

IDShield 回复2025-11-10

感谢您的热情好评。我们很高兴团队能为您提供所需的指导和安心保障。如需进一步帮助,请随时联系我们。感谢您选择我们!

他们给我的处理流程是…

他们给我的处理流程太复杂了,所以我选择了其他方式解决了问题。这让我开始怀疑,每年付钱这么多年到底值不值。

IDShield 回复2025-11-04

Jean,感谢您的分享。我们珍视并感谢所有会员的反馈。如果您在后续步骤上有任何问题,请随时通过 (888)-494-8519 或周一至周五 7:00-19:00 CST 在 www.idshield.com 在线聊天,或通过我们的 IDShield 应用联系我们,Member Services Team 和 IDShield Consultants 随时为您提供帮助。我们的团队成员将很乐意为您服务。

我的客服很专业、知识丰富又贴心!

我的客服很专业、友善且知识丰富。他向我保证,虽然收到了警报,但我一切正常,没有任何损失。ID Shield的安全性和可靠性,加上出色的客户服务,让每一分钱都花得值,在这个黑客和欺诈泛滥的世界里让生活更安心!

IDShield 回复2025-10-31

JR,感谢您的分享。很高兴听到我们的团队在您收到警报时提供了安心和支持。知道您对 IDShield 感到放心和自信,对我们来说意义重大。我们致力于提供卓越的服务,让您在当今的数字世界中安心无忧。

IDShield带来的那份安心……

IDShield给我和我丈夫带来的安心感太棒了!知道我们的身份在所有方面都受到很好的保护,让人很放心。

IDShield 回复2025-10-31

非常感谢您的分享。听到IDShield让您和丈夫感到如此安心,我们非常高兴。如果您再次需要帮助,我们随时为您服务。感谢您的选择。