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IDShield

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关于 IDShield

数据更新
网站
idshield.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
97 条评价
差评回复率
100%(3/3 条)
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商家自述

What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records monitoring Minor child monitoring for Family Plans Court records monitoring Address change monitoring Reputation management Sex offender search & monitoringHow does identity theft restoration work?IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.How can I access my IDShield team in an emergency?Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.What is IDShield's cancellation policy?IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing [email protected] with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.IDShield Reviews: Do you utilize them?Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials. Download the IDShield App Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.

以上内容由商家自行提供,未经平台核实。

IDShield靠谱吗?

IDShield(idshield.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 103 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

评估了130条评价,绝大多数评价者对这家公司都有很好的体验。顾客们经常称赞敬业的员工,在引导他们处理复杂的账户问题和安全隐患时,表现出极大的耐心、友善和专业知识。许多人热情地感谢在困难时期提供的及时、高度专业的支持,并表示与这样乐于助人的代表交谈带来了极大的安心和真正的安慰。 一些评价者对沟通以及未解决的安全问题的整体跟进不满意。少数消费者特别指出,发送的邮件缺少适当的确认回执,而且关于严重违规的回复感觉缓慢或没有帮助。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

信用卡诈骗

有人试图用我的名字申请信用卡,我遇到了诈骗问题。一开始我没理会,但他们寄来信件要求提供更多个人信息。ID的Wendy帮我大忙,甚至打了三方电话来核实Equifax上的另一笔硬查询。她处理好了,还回电话确认我一切正常!!!

IDShield 回复2025-10-17

Sarah,我们非常高兴听到您的IDShield顾问Wendy能够在您面临压力时为您提供支持。我们的团队努力保护会员并提供安心保障,得知她超越期望确保一切得到解决,我们感到非常欣慰。感谢您与我们分享您的体验。

关于我的信用评分的问题

我对信用评分有些疑问。客服代表认真倾听,还进一步询问以深入了解情况,然后解答了我所有问题,给出了很有用的建议。每次联系你们寻求帮助,我都能学到新东西。谢谢

IDShield 回复2025-10-09

Shirley,感谢您的评价。我们很高兴我们的团队能为您提供优质的客户服务。感谢您成为我们尊贵的会员。

接听我电话的人…

接听我电话的工作人员认真倾听了我对一通诈骗电话的担忧,查询了该电话号码,并确认该号码已被停用,证实确实是诈骗。由于我没有回复该号码,所以我很安全。他还询问我的信用账户是否已被冻结,这是对老年人的保护措施。

IDShield 回复2025-10-03

感谢您的美言。我们很高兴我们的团队能够帮助您应对这一挑战。我们期待继续为您提供支持。我们随时为您服务。