Infinity Massage Chairs（infinitymassagechairs.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 61 条用户评价，属于美丽与健康分类，口碑优秀。88% 的评价为 4 星及以上，5% 为 1 星；商家回复了 20% 的差评。数据最后更新于 2026-08-10。
我们拥有 Infinity 按摩椅已有几年了。我们非常喜欢它！最近我们的后部机械装置出现了一些故障，Infinity 非常棒！他们立即将所需的零件运送到家里，一两天后技术人员打电话预约。现在已经修好了，和新的一样！
Hello, We are so happy to hear how much you love your massage chair and that we could help get it repaired quickly. Thank you for sharing your positive experience! Thank you for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs.
我希望每个企业都像无限椅一样。 他们提供如此美丽和令人印象深刻的椅子。 你不会出错的。 有史以来最好的客户服务！ 尼克和本非常专业、乐于助人且善解人意。 他们竭尽全力帮助客户。 谢谢你！
Hello Christine, Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with your chair and your experience with Infinity Chairs. Nick and Ben will be especially grateful for your recognition — providing professional, helpful, and attentive service is something we truly value. We sincerely appreciate your recommendation. Thank you for choosing Infinity Chairs! Thank you Christine for the 5-Star Review. Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs
我对 Infinity 按摩椅的体验真的太棒了！从客户服务团队、维修技术人员到行政人员，每个人都非常容易合作。选择从这家公司购买按摩椅是我们做出的最佳决定之一，因为他们始终如一地提供可靠的支持和服务。我们对这家公司感到安全和良好的支持，我强烈推荐他们给任何考虑购买按摩椅的人。
Hello RoseMarie, Thank you so much for your kind words and for taking the time to share your experience with Infinity Massage Chairs! We’re thrilled that all the teams provided the support and care you deserve. It means a great deal to know you feel confident and well-supported with your purchase. We truly appreciate your recommendation and are grateful to have you as part of the Infinity family. Thank you RoseMarie for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
优质的服务，知识渊博且友好的技术人员（乔）。
Hello Donna, We are delighted you had such a positive experience with our service and team. We appreciate your kind words. Thank you Donna for the 5-Star Review. Happy Relaxing! Customer Experience Team, Infinity Massage Chairs
我的椅子有缺陷，经过多次尝试修复后，Infinity 终于过来并换了一把新椅子。感谢克里斯托·西蒙斯的帮助。我喜欢我的新椅子！
Hello Leslie, We are so glad we could resolve this for you and that you love your new chair! We appreciate your patience. We'll pass along your thank you to Crystal. Thank you Leslie, for the 4-Star Review. Happy Relaxing! Customer Experience Team - Infinity Massage Chairs.
Hello Mary, Thank you so much for your kind review! We’re thrilled to hear that your experience “just feels wonderful.” Thank you for the 5-Star Review! Happy Relaxing!!! Customer Experience Team - Infinity Massage Chairs.
非常及时且知识渊博的服务技术人员能够解决问题，并为我提供了有关椅子以及如何维护它的大量信息
Hello Lee, We're happy to hear that the service technician was helpful and resolved the issue effectively. We appreciate you taking the time to share your positive experience and feedback. Thank you Lee for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
他们的技术太棒了！达内尔让我们及时了解每一个细节。零件来了，他让我们起来滚动！ 谢谢你！
Hello Dave, Thank you for sharing your experience. We are thrilled that Darnell provided such excellent service and kept you informed throughout the process. We’re glad the parts arrived and that he was able to get you back up and running quickly. Thank you Dave for the 5-Star Review! Happy Relaxing! Customer Experience Team, Infinity Massage Chairs
我从 Costco 购买了 Infinity Synner D 型号按摩椅。购买和交付/设置过程的每一步都非常顺利。这把椅子很贵，但每一分钱都值得。但真正突出的是我从 Infinity 团队获得的客户服务。礼宾部的 Heidi 和技术服务部的 Nate 都无法为我提供更好的客户服务！他们专业、礼貌、高效。谢谢你！我是一个非常满意的客户。
Hello Jan, Thank you for taking the time to share your experience! We’re thrilled to hear that your purchase and delivery of your massage chair went smoothly and that you’re enjoying your chair. We’re especially grateful for your recognition of Heidi and Nate, we’ll be sure to pass along your compliments to them. Providing professional, courteous, and effective support is exactly what we strive for, and it means a lot to know we delivered on that promise. Thank you Jan for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
到目前为止，我们很喜欢我们的新椅子，交付和设置都很顺利，我们遇到了一个机械问题，他们立即派人出去纠正。 这是我们的第一把按摩椅，与 Infinity 的客户服务人员合作非常轻松。
Hello Stacie, Thank you for sharing your experience! We’re really glad to hear you’re loving your new chair and that delivery and setup went smoothly. We also appreciate you mentioning the service visit; we're happy we could get that taken care of quickly for you. That’s exactly the kind of support we aim to provide. Thank you Stacie for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chair
订购了椅子，然后不得不等待一个月才能交付和安装。交货时间很长。技术人员已启动并运行。我第一次使用它时发现脚垫不在那里，技术人员也没有提及。第一次滚轮滚过我的脚，我真的知道这一点。称为 c.s.并被告知 4 到 5 个工作日才能拿到卫生巾。相当长的时间才能交付零件。当我完成第一次训练时，脚踏板卡在了向上的位置。很难坐上或离开椅子。称为 c.s.周一后，我们被告知更换执行器将在 4 到 5 个工作日内发出，然后通知服务技术人员在 4 到 5 个工作日内完成维修。我反对延迟时间，并被告知他们会尽力做得更好。第二天，技术人员来了，维修成功了。我猜关于吱吱作响的轮子是真的。关于椅子自动功能的一般评论——无法降低程序的滚轮强度是一次令人痛苦的经历。我目前以手动方式运行所有内容，以使我的脊柱适应压力，并希望将来能够使用自动程序。我的经历会变得更好。谢谢
Hello Jake, Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re sorry for the delays you encountered with delivery, the missing footpads, and the initial issue with the footrest. That’s not the experience we aim to provide. We’re glad to hear that once the issue was escalated, our technician was able to resolve the repair quickly and get your chair back in working order. We also appreciate your comments about the roller intensity in the auto programs. Your feedback is valuable, and we’ll be sure to share it with our product team as we continue to improve the user experience. If there’s anything further we can do to support you or enhance your experience, please don’t hesitate to reach out to us directly. We’re here to help and want to ensure your experience continues to improve. Thank you again for your feedback! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs.
我的技术人员很专业，工作速度很快。
Hello Randy, We're happy to hear that the technician provided professional and fast service. Thank you for your positive feedback. Thank you Randy for the 5-Star Review! Happy Relaxing! Customer Experience Team, Infinity Massage Chairs
最近，由于健康并发症，我不得不退回按摩椅，Infinity Massage Chairs 的团队在整个过程中提供了令人难以置信的支持。住在阿拉斯加，我知道后勤可能是一个挑战，因为这是他们第一次返回这个州，但他们专业地处理了一切。 我要特别感谢克里斯托·西蒙斯。她非常棒——善于沟通，富有同理心，并且坚持不懈地寻找当地的服务提供商来为我这个残疾退伍军人提供接机服务。她让我了解每一步的最新情况，直到我的退款在好市多准备好。很难找到如此优秀的客户服务，我强烈推荐这家公司
Hello Michael, Thank you for sharing your experience with our team. We are so glad we could support you during the return process, especially given the unique challenges in Alaska. It's wonderful to know our team's efforts to provide excellent customer service were recognized and helpful to you. Thank you for recommending us! Thank you Michael for the 5-Star Review! Wishing you good health and all the best moving forward. Customer Experience Team - Infinity Massage Chairs
我写信是为了与支持团队分享我的积极经验。大约两年前，我在我家附近的好市多购买了一把按摩椅，它有五年保修期。虽然我一直很喜欢这把椅子，但它最近开始发出金属碰撞声，扰乱了我的体验。 我联系了技术支持团队并与 Isiah 合作，他正确诊断了问题。必要的零件通过联邦快递迅速运送，当地技术人员不久后联系我以完成维修。 我对结果非常满意。感谢您的优质服务和支持。
Hello Mehrdad, Thank you for sharing your experience. We're happy to hear that Isaiah with our support team, and the technician, resolved the metallic noise issue with your massage chair! We're thrilled you're satisfied with the service. Thank you Mehrdad for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
我在 2025 年 7 月购买了其中一把按摩椅。所以不到一年后，我就已经遇到了问题。我得到了保修，我想这可能是有希望的，但是把几个三角钢琴掉在椅子上，不到十二个月后它就坏了，这太疯狂了。我想说，大多数客户服务人员都很有用，但有些人很尖刻，就是不听。似乎没有客户服务评论调查，所以猜猜就是这样。 我不建议购买一台，除非你准备好处理添加椅子维护、故障排除以及来回打电话到你的待办事项列表中的问题。
Hello Xeryn, Thank you for sharing your feedback—we’re really sorry to hear about your experience. We understand how frustrating it must be to run into issues with your chair so soon after purchase, especially after making such a significant investment. Your comments about customer care are also concerning, and we take that seriously—this is not the experience we aim to provide. We’d really appreciate the opportunity to look into this further and make things right. Could you please reach out to us directly at customer experience team. Thank you again for your feedback—we’re here to help and would like to turn this experience around for you. Customer Experience team, Infinity Massage Chairs
技术人员出来了，确切地知道该怎么做以及如何解决问题。
Hello Jamie, Thank you for sharing your experience with the technician. We're happy to hear that the technician provided knowledgeable and efficient service! Thank you Jamie for the 5-Star Review! Happy Relaxing!! Customer Experience team, Infinity Massage Chairs.
我们已经使用 Infinity 按摩椅五年多了。这是一笔巨大的投资！我们从 Costco 得到了很多优惠，包括送货和安装。我已经退休了，但仍做一些相当繁重的体力活来维护我们的财产——链锯、木材削片机、挖沟、灌溉、景观美化等。Infinity 按摩椅确实有助于缓解一天结束时的肌肉酸痛。我的妻子患有偏头痛时会使用 Infinity 按摩椅来放松。我们真的很喜欢我们的按摩椅。它提高了我们的生活质量。
Hello Kenneth, Thank you so much for sharing this—we really appreciate it! It’s awesome to hear you’ve been enjoying your Infinity Massage Chair for over five years. Sounds like you definitely put in some hard work, so we’re glad the chair helps you unwind and recover at the end of the day. And it’s great to hear your wife is able to use it to relax when she needs it too. We love knowing it’s made a difference in your daily life. Thanks again for your support, and enjoy many more relaxing sessions! Thank you Kenneth for the 5-Star Review! Happy Relaxing!! Customer Experience Team, Infinity Massage Chairs
这家公司要求你发表积极的帖子才能获得奖金。一旦你做出正面评价，公司就不再感兴趣。 正是出于这个原因，我建议您在其他有更好售后服务的地方购买
Infinity按摩椅给了我非常积极的服务体验。威廉通过电话引导我完成系统级检查，伊冯帮助我准确地缩小了哪个区域导致了我椅子上的咔嗒声。 然后马丁出来修理，他在路上告诉我，他准时出现，大约一个小时就把椅子修好了。他把所有东西放回原处，擦干净，让整个过程对我来说非常容易。 我非常感谢强大的电话支持和专业的上门服务。感谢 William、Yvonne 和 Martin 让这次体验如此顺利。
Hello Avina Family, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that the entire process from troubleshooting to repair was smooth and easy for you. We'll share your feedback with William, Yvonne, and Martin—they’ll be delighted to know their support made such a positive impact. Providing clear communication, timely service, and a hassle-free experience is always our goal. Thank you Avina Family for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
和佩奇一起度过了一段美好的经历。友好、专业并且对产品非常了解。太感谢了
Hello Tiffany, We're happy to hear that you had a great experience! We appreciate your kind words regarding the friendly and knowledgeable service you received. Thank you for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
共 61 条符合条件的评价