Infinity Massage Chairs

Hello Adrienne, Thank you so much for your kind review! We’re thrilled to hear you’re enjoying your massage chair and that it’s been such a relaxing addition to your home. We truly appreciate your recognition of Crystal and Mary—they’ll be glad to know they made a positive impact on your experience. Thank you again for your trust and recommendation! Thank you for the 5-Star Review! Happy Relaxing! Customer Experience Team, Infinity Massage Chairs

Hello Carl, Thank you for sharing your experience with us. We're happy to hear that you find the massage chair well-built, stylish, and easy to use. We appreciate your positive feedback on the speakers and Bluetooth connectivity. We value your suggestion regarding Wi-Fi capability for firmware updates. Thank you Carl for the 5-Star Review! Happy relaxing !! Customer Experience Team - Infinity Massage Chairs

Hello Dmitriy, Thanks so much for the positive feedback! We’re thrilled to hear you think so highly of us. Thank you for the 5-Star Review Dmitriy! Customer Experience Team - Infinity Massage Chairs

Hello Yun, Thank you for sharing your experience with us. We're so glad that Heidi was able to assist with the delivery issues you experienced. It's great to know that everyone, including your dog, is enjoying the massage chairs! Thank you Yun for the 5-Star Review! Happy relaxing!! Customer Experience Team, Infinity Massage Chairs

Aloha, Thanks so much for the great feedback! We’re really glad Ben could help get everything sorted for you—he’ll appreciate the shoutout. Happy we could take care of your warranty, and we’d love to help whenever you’re ready to upgrade to a massage chair 😊 Thank you for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs

Hello John, Thank you so much for your wonderful review! We’re thrilled to hear that your massage chair has become such a relaxing part of your daily routine! We’re sorry you experienced an issue, but we’re glad our service team was able to respond quickly and get everything back up and running for you. It’s great to hear the technician went above and beyond to make your chair even better than before! Your kind words about both the product and our customer service truly mean a lot to us. Thank you John for the 5-Star Review! We hope you enjoy many more “chillin’ time” moments! Customer Experience Team - Infinity Massage Chairs

Good morning, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your chair and that your service experience met your expectations. It’s especially great to know that the technician went above and beyond to accommodate your schedule and ensure everything was working properly. Your feedback means a lot to our team. Thank you for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

Good morning Stan, We're happy to hear that the repair was completed quickly and that everything is now working perfectly. Thank you for your positive feedback! Thank you Stan for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

Hello, Thank you so much for your kind feedback! We’re delighted to hear about your positive experience with Ben from our tech department. Providing reliable, timely, and professional support is something we take great pride in, and it’s wonderful to know Ben delivered on that promise. We’ll be sure to share your kind words with him. Thank you for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

Good morning Dave, Thank you for taking the time to share your experience—we truly appreciate your detailed feedback and are sorry to hear about the frustration you encountered during the repair process. We understand how disappointing it must have been to deal with scheduling issues, lack of communication, and delays, much more, this is certainly not the level of service we strive to provide. We’re glad to hear that your chair is now fully repaired and functioning well, but we sincerely regret the inconvenience it took to get there. Your feedback has been shared with our service partners so we can improve moving forward. If there’s anything further we can do to support you, please don’t hesitate to reach out to us directly—we’re here to help. Thank you Dave for the 3-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

We're happy to hear that you had such a wonderful experience at the roadshow. It's great to know the team member was professional and knowledgeable. Thank you for sharing your feedback; we appreciate it! Thank you Tom for the 5-Star Review! We look forward to you being part of our Infinity Family. Customer Experience Team, Infinity Massage Chairs

Hello Allen, We're happy to hear that the technician was prompt and efficient. We appreciate your recommendation and are glad you were satisfied with our service. Thank you Allen for the 5-Star Review! Happy Relaxing! Customer Experience Team, Infinity Massage Chairs

Hello Debbie, We're happy to hear that our service met your needs after your purchase! We appreciate you taking the time to share your positive experience. Thank you Debbie for the 5-Star Review! Happy Relaxing! Customer Experience Team, Infinity Massage Chairs

Hello John, Thank you so much for taking the time to share your experience! We're thrilled to hear that your massage chair is still performing just as well as it did on day one. It's especially great to know that the build quality and massage performance have held up with regular use — that’s exactly what our team strives for when designing our chairs. We also appreciate your helpful tip about using a blanket to enhance the massage experience — that’s a great suggestion for other users! Thank you John for the 5-Star Review! Happy Relaxing!! Customer Experience Team, Infinity Massage Chairs

Hello Michael, We truly appreciate your kind words! It’s fantastic to hear that Page delivered such attentive and knowledgeable service from start to finish. We’ll gladly pass along your compliments. Thank you Michael for the 5-Star Review! Happy Relaxing !! Customer Experience Team - Infinity Massage Chairs

Hello Eugene, We're happy the chair has worked well for you and that our warranty service was responsive and easy to schedule. We appreciate your feedback and are glad you had a great experience with us. Thank you! Thank you Eugene for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

Hello Robert, Thank you for your detailed feedback. We’re glad ordering and shipping went smoothly, but we sincerely apologize for the delivery issues and the damaged parts you discovered. We understand how frustrating that must have been. We’re pleased our team was able to arrange parts and service, and that your chair is now working properly and being enjoyed. We also appreciate your comments about packaging and will share them with our logistics team for improvement. Thank you Robert for the 4-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

Hello Linda, We’re thrilled to hear that Heidi provided such friendly and professional service, and that the refund process was smooth and clear. She’ll be delighted to read your kind words. We truly appreciate you taking the time to share your experience! Thank you Linda for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs