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Infinity Massage Chairs

61 条评价

4.661 条评价
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关于 Infinity Massage Chairs

数据更新
网站
infinitymassagechairs.com
分类
美丽与健康
所在地
United States · Seabrook
状态
待认证
近 12 个月
61 条评价
差评回复率
20%(1/5 条)
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Infinity Massage Chairs靠谱吗?

Infinity Massage Chairs(infinitymassagechairs.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 61 条用户评价,属于美丽与健康分类,口碑优秀。88% 的评价为 4 星及以上,5% 为 1 星;商家回复了 20% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Dan Stratton · 写过 1 条评价 · 体验于 2026-07-29 ·

我们的 Infinity 椅子发出吱吱声。支持快速修复!

我们的 Infinity 椅子发出令人讨厌的吱吱声。支持人员迅速与我合作找出原因并派遣了一名维修人员。贾斯汀太棒了!第二天他来了,很快诊断出了实际问题,并在 30 分钟内修好了我的椅子。在线支持没什么可反对的——在 1000 英里之外很难正确诊断。我感谢伟大的标签团队的支持。让我对自己的投资更加有信心。

Infinity Massage Chairs 回复2026-08-05

Hello Dan, Thank you for your wonderful review! We're sorry your chair developed a squeak. We're so glad our support team and Justin were able to get it resolved quickly. We'll be sure to share your kind words with the team. We truly appreciate your trust and are grateful to hear this experience has given you even more confidence in your investment. Thank you Dan for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs Happy Relaxing!

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Jim · 写过 1 条评价 · 体验于 2026-07-24 ·

这把椅子我已经用了10年了

我已经使用这把椅子10年了。太棒了。我对椅子维护等有一些疑问。丹尼尔霍根的客户服务绝对棒极了! 5+ 星级评论。他非常专业、耐心、知识渊博并且乐于助人。你可以看出这不是他的工作,提供一流的客户服务是他的使命。他是 Infinity 按摩椅的宝贵财富,我很感谢他花时间与我一起提供帮助。

Infinity Massage Chairs 回复2026-07-27

Hello Jim, We are so pleased to hear that your chair has served you well for a decade! It truly makes our day to know that our team provided such an exceptional experience. We are incredibly proud of our team members who go above and beyond to assist our valued customers. Your kind words are greatly appreciated, and we thank you for sharing your positive feedback. Thank you Jim for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs

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Maya · 写过 1 条评价 · 体验于 2026-07-20 ·

为可靠的按摩枪提供优质的客户服务

我妈妈虔诚地使用 Infinity Pro 按摩枪,因为它是唯一可以帮助缓解她的神经疼痛和关节炎的设备。因为她经常使用按摩枪,所以我们有时会订购备用电池和装置头。客户服务团队的海蒂·康纳斯 (Heidi Connors) 确实做到了超越,确保我们得到所需的东西。她是加倍努力的典范,并兑现了她的承诺/后续行动。她不仅善良、能干、耐心,而且可靠、及时,是一流客户服务的缩影。我们永远感谢海蒂帮助订购我们需要的东西,她是我们不断回到 Infinity 的主要原因。获得如此真诚和可靠的客户服务是非常罕见的。她太棒了,值得所有的荣誉!!!!

Infinity Massage Chairs 回复2026-07-24

Hello Maya, Thank you so much for your wonderful review! We're so glad to hear that the Infinity Pro Massage Gun has been helping your mom and that Heidi was able to provide the support you needed. Your kind words about Heidi mean a lot, and we'll be sure to share your feedback with her. She truly cares about our customers, and we're thrilled that her dedication made such a positive impact. Thank you for choosing Infinity. We appreciate your trust and look forward to serving you again! Thank you Maya for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs

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Nancy · 写过 1 条评价 · 体验于 2026-07-13 ·

Kyota Joubu M880 4D 按摩椅

我通过 COSTCO 购买了 Kyota Joubu M880 4D 按摩椅,送货员的服务非常出色。 三天内我注意到声音和蓝牙不起作用。 我联系了 Kyota 支持热线(Infinity),William 将一块蓝牙板送到了家里。 威廉说如果椅子不能修好,他们会给我寄一把新的。 我收到了维修公司发来的电子邮件,技术人员 Brandon 完美地安装了新的 WIFI 芯片卡。 声音棒极了。 感谢送货员 William、Brandon 和 Jen 跟进维修工作。 很棒的客户服务! 客户非常满意,我喜欢我的椅子......太棒了! 谢谢无限!

Infinity Massage Chairs 回复2026-07-14

Hello Nancy, Thank you for your wonderful review! We're so glad you're loving your Kyota Joubu M880 and that our delivery team, William, Brandon, and Jen, provided the excellent service you deserve. While we're sorry for the initial Bluetooth issue, we're happy we could get it resolved quickly. We truly appreciate your kind words and your trust in us. Enjoy your chair, and thank you for choosing Kyota! Thank you Nancy for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs

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VANITHA NAICKER · 写过 8 条评价 · 体验于 2026-07-13 ·

这是一次非常顺利的交付,我……

分娩非常顺利,我喜欢我的按摩椅 马努克和队友出色地完成了一切准备工作。非常高效和专业,他们非常友善地回答我的问题。 我还要感谢克里斯托对我的要求的及时答复。 很棒的客户服务无限

Infinity Massage Chairs 回复2026-07-16

Hello Vanitha, Thank you for sharing your experience. We're so happy to hear about your smooth delivery and that you love your new massage chair. It's great to know our team provided efficient, professional service and answered all your questions. Thank you for your kind words, and will share with Crystal. Thank you Vanitha for the 5-Star Review! Happy Relaxing! Customer Experience Team -Infinity Massage Chairs.

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Shanna Graf · 写过 1 条评价 · 体验于 2026-07-09 ·

优秀的椅子,卓越的服务

我自 2021 年起就拥有了 Infinity Palisade 按摩椅,它是我为治疗慢性疼痛所做的最佳投资之一。它每天都会被使用多次,并且仍然表现出色。 多年来,我只遇到过两个小问题,而且 Infinity 优秀的客户服务团队都快速、专业地处理了这两个问题。他们的响应能力和对照顾客户的承诺确实令人印象深刻。 由于椅子的质量和客户支持,多年来我毫不犹豫地向朋友和家人推荐 Infinity。很少有一家公司能像 Infinity 那样为自己的产品提供支持。 当最终需要更换我的 Palisade 时,我不会去其他地方寻找 - 我肯定会购买另一张 Infinity 按摩椅。我强烈推荐该公司及其产品。

Infinity Massage Chairs 回复2026-07-13

Hello Shanna, Thank you for your wonderful review and for being a valued Infinity customer since 2021! We're so glad to hear your Palisade massage chair has been such an important part of your daily routine and has continued to perform so well. It's also great to know our customer service team was able to quickly resolve the few issues you've experienced. Your trust, recommendations to friends and family, and continued support mean a great deal to us. We look forward to serving you again when it's time for your next Infinity massage chair! Thank you Shanna for the 5-Star Review. Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

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Alison Stover · 写过 1 条评价 · 体验于 2026-07-03 ·

保修解决了问题,但不断出现故障

零件很快就送来了,服务技术人员也安装了它们。我的椅子又开始工作了,是的,我是这么想的。仅使用 5 小时(10 次),我的椅子又出现故障,出现完全相同的问题。哦,我有说过这是我 2026 年第二次接到服务电话吗 我很高兴它在保修期内,但是如果我不能让我的椅子正常工作(而且我有最昂贵的型号),那么我不会推荐这个产品。

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Michael N · 写过 1 条评价 · 体验于 2026-06-24 ·

反应快而且有礼貌…

快速反应和礼貌的代表。

Infinity Massage Chairs 回复2026-06-26

Hello Michael, We're so glad to hear you had a positive experience with our representative. Thank you for your sharing your experience. Thank you Michael for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs

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Richard · 写过 1 条评价 · 体验于 2026-06-22 ·

通过Costco购买了Kyota按摩椅。

通过Costco购买了Kyota按摩椅。 不幸的是,脚踏板组件几乎立即就开始出现问题。 拨打了帮助热线并与本交谈。 他在 4 天之内就给我们拿到了零件,而技术人员 Lewis 在零件到达后的第二天就来了。 不幸的是,刘易斯诊断出另一个问题,整个脚踏板组件必须更换。 Ben 和技术人员整理了详细信息,6 天后就显示出来了。 第二天刘易斯再次出现在那里,更换了组件,椅子现在棒极了! 问题似乎出在椅子和脚踏板的控制板上(两块板坏了!),所以也许 Infinity 与他们的供应商有问题。 也就是说,他们绝对支持他们的产品,并迅速响应并解决了问题。 我绝对会再次与 Infinity 按摩椅做生意。 向本和刘易斯致敬!

Infinity Massage Chairs 回复2026-06-23

Hello Richard, Thank you for taking the time to share your experience. While we're sorry to hear you encountered issues with your chair, we're pleased that Ben and Lewis were able to assist you throughout the process and get everything resolved as quickly as possible. We'll be sure to share your kind words with both Ben and Lewis they'll be thrilled to know their efforts made a difference. Thank you for choosing Infinity Massage Chairs and for your continued confidence in our team. Thank you Richard for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs.

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#286784 · 写过 3 条评价 · 体验于 2026-05-28 ·

我爱我的椅子

我喜欢我的椅子!拥有它真是太好了,可以让我放松。拿到椅子的时间确实比预期的要长,这令人失望,但客户支持部门的水晶非常擅长跟进并让我了解最新情况,而无需我询问更新情况。很棒的客户服务!

Infinity Massage Chairs 回复2026-06-22

Hello, We are so happy to hear you love your chair and it helps you relax! We sincerely apologize for the delay you experienced. We are pleased that Crystal provided great customer service! Thank you for sharing your experience. Thank you for the 5-Star Review. Happy Relaxing! Customer Experience Team - Infinity Massage Chairs.

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Greg Wigton · 写过 2 条评价 · 体验于 2026-06-17 ·

出色的客户服务和关注……

出色的客户服务和跟进。我的一个肩部安全气囊无法充气,Infinity 派了一名维修技术人员(汤姆)出去进行完美的修复。谢谢汤姆和无限。 Infinity 还进行了维修跟进电话,以确保一切正常。 强烈推荐无限!

Infinity Massage Chairs 回复2026-06-19

Hello Greg, Thank you for your wonderful review! We’re pleased to hear that Tom was able to resolve the issue with your shoulder airbag and that you were pleased with both the service and follow-up from our team. We truly appreciate your recommendation and thank you for choosing Infinity. Thank you Greg for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

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Walt · 写过 1 条评价 · 体验于 2026-06-06 ·

京都按摩椅问题

几天来,我与三位不同的技术人员就我的 Kyota 按摩椅的两个问题进行了交谈。 他们每个人都非常有能力,他们花时间解释不同的选项,并主动提出安排一名服务技术人员进行安装。说起来,他们派来的维修技师也是真正的专业人士。 我唯一失望的是椅子本身。 我曾经拥有一辆 Brookstone、一辆 Osaki,现在又拥有一辆 Kyota。我的前两把椅子已经好几年不需要任何维护了。与 Kyota 合作才一年半多一点,我已经遇到了两个重大问题。 只是想知道这些问题在这把椅子上是否常见。

Infinity Massage Chairs 回复2026-06-17

Hello Walt, We appreciate you sharing your experience with us. We are pleased to hear our technicians provided excellent service and support. We also understand your disappointment regarding the chair's maintenance needs. While issues such as the ones you experienced are not considered common, any mechanical product can occasionally require service. We're sorry that you've encountered two significant issues within the first year and a half of ownership. If you have any ongoing concerns or questions, please don't hesitate to reach out to our support team. We're always happy to help. Thank you for the Walt for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

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Tommy Knerr · 写过 1 条评价 · 体验于 2026-06-04 ·

Infinity Sovana 4D DualPro…

我们拥有 Infinity Sovana 4D DualPro,并且非常喜欢它。在第一个月里,我们确实遇到了一个小问题——椅子顶部的一个传感器没有正确安装,导致椅子开机时发出很大的重击声。支持人员反应非常迅速,技术人员很快就出来了。修复方法很简单:他重新调整了传感器,从那以后椅子就一直工作得很好。

Infinity Massage Chairs 回复2026-06-18

Hello Tommy, We are so glad you are loving your Infinity Sovana 4D DualPro! We appreciate your highlighting our responsive support and the quick resolution of the sensor issue. Thank you for your positive feedback. Thank you Tommy for the 5-Star Review. Happy Relaxing!! Customer Experience Team, Infinity Massage Chairs.

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Trudy Savage · 写过 1 条评价 · 体验于 2026-06-12 ·

有史以来最好的维修服务

我不得不说,这是我们在遇到产品问题时收到过的最好的服务。 我的椅子相当新,用了 6 个月,当背部揉捏电机停止工作时。 我打电话给你了。您立即连夜将零件从新罕布什尔州运往犹他州。然后你给我们安排了一位来自内华达州米斯基特的修理工。他提前 2 天通知来了。零件没有修复它。你发送了更多零件,他在 3 天后回来,介于维修人员和你的技术人员之间。它被修复了。谢谢你! 有史以来最好的服务。喜欢我的椅子。这对我患有关节炎的身体很有帮助。

Infinity Massage Chairs 回复2026-06-17

Hello Trudy, We are so glad to hear that we could resolve the issue with your chair and provide such a positive service experience. It's wonderful to know that your chair is helping your arthritic body. Thank you for sharing your kind words! Thank you Trudy for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs

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Pete · 写过 2 条评价 · 体验于 2026-06-12 ·

Infinity 是全面的高品质!

Infinity 在他们的产品背后做了出色的工作! 首先是 Nate,然后是 Crystal,他们出色地代表了公司以及他们作为一个组织提供的服务质量。

Infinity Massage Chairs 回复2026-06-15

Hello Pete, We are so happy to hear about your positive experience with our team and the quality of service we provide. Thank you for sharing your kind words! Will be sure to pass the kind words along to Nate & Crystal. Thank you Pete for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs

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Chris · 写过 1 条评价 · 已认证 · 体验于 2026-06-15 ·

推销员瑞克非常乐于助人。

Infinity Massage Chairs 回复2026-06-15

Hello Chris, Thank you for sharing your experience with Rick. I'm pleased he was so helpful. Thank you Chris for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs.

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Dylan · 写过 2 条评价 · 体验于 2026-06-07 ·

糟糕的服务和糟糕的销售技巧(0 上 10)

服务很差,销售人员很卑鄙。这是一把价格过高的椅子,你可以在其他地方以一半的价格买到,并获得更好的服务。 省钱去其他地方买,不要被 Costco 的“4000 美元折扣”所迷惑/实际上“在其他地方买到同样的东西可以多花 4000 美元”

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Laurie Saylor · 写过 1 条评价 · 体验于 2026-06-07 ·

客户服务让事情变得正确

我喜欢我的按摩椅。我患有类风湿性关节炎和纤维肌痛,这把椅子对我帮助很大! 当我们第一次收到它时,我们遇到了一点问题,但客户服务联系了我们并解决了问题。 我对我的椅子和整个结果非常满意。

Infinity Massage Chairs 回复2026-06-17

Hello Laurie, Thank you for sharing your experience and pleased we were able to make it right. We are so happy to hear our massage chair is providing you with such comfort and relief. It's wonderful that our customer service team could assist you. Thank you for your kind words! Thank you Laurie for the 5-Star Review. Happy relaxing!! Customer Experience Team - Infinity Massage Chairs.

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Tim Caffery · 写过 3 条评价 · 体验于 2026-06-02 ·

12 月收到了我的 Riage 4D,然后……

我于 12 月收到了 Riage 4D,效果非常好。通过技术支持诊断出后缸有轻微问题。将新零件直接运送给我,并让维修人员致电并预约。他完全按照要求到达,部分安装完美。这把椅子几乎每天都会使用,而且效果很好。强烈推荐。珍按照承诺进行了后续修复工作。非常满意!!!

Infinity Massage Chairs 回复2026-06-04

Hello Tim, Thank you so much for taking the time to share your experience and for your recommendation! We're delighted to hear that you're enjoying your Riage 4D and that it has become a part of your daily routine. We're glad our technical support team was able to quickly diagnose the problem, arrange for the replacement part, and coordinate a smooth repair appointment. It's wonderful to know the technician arrived as scheduled and completed the installation flawlessly. We also appreciate your kind words about Jen's follow-up and commitment to ensuring everything was resolved to your satisfaction. Thank you again for your patience, trust, and support. Thank you Tim for the 5-Star Reveiw! Happy Relaxing! Customer Experience team - Infinity Massage Chairs

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Ann M. · 写过 3 条评价 · 体验于 2026-05-11 ·

我就是喜欢 Infinity 按摩椅

我就是喜欢无限按摩椅!我哥哥给了我一个惊喜,然后将我升级到了新版本,包括白手套设置。 我对两把椅子都遇到了一些问题,但客户服务部门解决了这些问题,并派了一位知识渊博的技术人员来解决这些问题。我是一个满意的客户。谢谢无限椅子。

Infinity Massage Chairs 回复2026-06-01

Hello Ann, Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying your Infinity Massage Chair. We appreciate your patience while we worked through the issues you encountered. Providing exceptional customer support is very important to us, and we're glad our technical team was able to resolve everything to your satisfaction. Thank you for choosing Infinity Massage Chairs and for taking the time to share your experience. Thank you Ann for the 5-Star Review! Happy Relaxing! Customer Experience Team, Infinity Massage Chairs