Retro Corduroy Casual Solid Color Single Breasted Jacket Tracking number: SFCAA0121157294YQ
Carrier: SFC Service
Dear Sir Madame
The product details you sent me today DO NOT match the product details as advertised on your web site. I took a screen grab when I bought the product please see enclosed to compare like for like.
Enclosed are two photos
A ) advertised PRODUCT originally what I was getting
B) PRODUCT you sent nothing like the original advertised product.
I would like to return it and have a full refund !
A
I ordered a beautfully embroidered cap with Chinese pines and a crane on it, but received a plastic version of the cap with the original picture printed on it, of which the crane had been beheaded to make it fit on the consituent parts.
Customer service responded and offered a 10% discount, or to resend the same terrible copy of the item advertised, but was unable to provide the cap as shown in the advert and ordered. This kind of detestable marketing ruins online shopping.
Ordered a jacket from their advert on instagram, once ordered there was no communication from them only when I asked have they received my order, once the jacket had come ( I thought it was from a local European retailer did not realise it was from China , I don’t have any problems with stuff coming from China as long as I know it is so if there’s any problems especially with clothing it’s not a good idea for return reasons).
It was completely a different style and colour of jacket no where near what I ordered, then I’m told to jump through hoops to return the jacket even though I sent a photo of it not being the correct one I had to pay the cost and was offered 10% discount if I wanted to keep it instead. My list goes on with this company with emails stating why should I pay.
Bottom line is avoid at all costs folks it is certainly not worth the hassle and loss of money.