关于 LightInTheBox
数据更新- 网站
- www.lightinthebox.com
- 分类
- 活动与娱乐
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 984 条评价
- 差评回复率
- 41%（151/372 条）
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商家自述
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
以上内容由商家自行提供，未经平台核实。LightInTheBox靠谱吗？
LightInTheBox（www.lightinthebox.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 984 条用户评价，属于活动与娱乐分类，口碑一般。42% 的评价为 4 星及以上，19% 为 1 星；商家回复了 41% 的差评；评价主要围绕产品、使用体验、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Easy to order
Nice choices
Nice choices, easy website to navigate and order through. I ordered a dress from Lightinthebox many years ago and had an excellent experience, I hope this one is the same!
Easy to use
Easy to use. Great selection
easy connection regret no return labels
as an old customer took to long to get…
as an old customer took to long to get back in system
I go from cart to back shopping with…
I go from cart to back shopping with one touch. Wide variety of sizes. Please, add 5X & 6X. Larger people only have one company to buy from and they do not offer family sets in all sizes. The ease threw the payment was absolutly fabalouse.
Easy to purchase. Great price. Beautiful.
Easy to purchase. I got one pair for me and one for my Granddaughter. Love ‘em.
Easy to order
Site easy to use
Not sure yet as I haven't received the…
Not sure yet as I haven't received the order. The site itself is quite easy and simple.
Wish your wigs had a wider variety of…
Wish your wigs had a wider variety of colors
They are impossible to return an item…
They are impossible to return an item too. They make it impossible to do it online and they give you no other option to submit a refund and return an item. This was for a shirt and it was supposedly a returnable item. Then they want you too pay to use their app. Will never buy clothing from them again. I would have exchanged it but I can’t even get in touch with anybody to do that
LightInTheBox 回复2026-10-24
Dear Valued Customer, Thank you for your feedback, and we’re sorry you had trouble reaching us about your shirt. We’d like to help you with a return or an exchange. You can contact our customer service team through your account on our website, and no app download is needed to reach us. The app is free to use. We kindly ask you to submit a Ticket so we can look at your order. You can expect a thorough and dedicated response promptly. Here's how to submit a Ticket: 1. Log in to your Lightinthebox account. 2. Navigate to the "My Orders" section. 3. Find your specific order and use the contact support option provided there. please visit the following link for detailed instructions: http://litb.cc/l/yqLC Thank you for giving us the opportunity to serve you better. Warm regards, Customer Service
this annoying survey gave you a 3…
this annoying survey gave you a 3 instead of 5
Difficulty trying to set up an account…
Difficulty trying to set up an account and make the payment.
Hope I get my item soon
Hope I get my item soon. Than you.
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