Hi Ryan,
Thank you for the awesome review! We're so glad our products fit seamlessly into your routine and that you've had a great experience with our customer service team. Thanks for choosing Inno Supps. We look forward to supporting you every step of the way!
-Inno Supps Team
Hi there,
Thank you so much for the thoughtful review! We're so happy to hear you've had great results and that you've found consistency and healthy habits to be such an important part of the journey. We truly appreciate your support and look forward to being part of your wellness journey for the long run!
-Inno Supps Team
S
Samera Azimy · 写过 2 条评价 · 体验于 2026-07-12 ·
★★★★★
最好的客户服务
最好的客户服务!耐心、友善、高效。谢谢克拉丽莎!
Inno Supps 回复2026-07-15
Hi Samera,
Thank you for sharing your experience with our team! Clariza is amazing! Happy to hear she made your experience a great one.
-Inno Supps Team
Hi Ian,
Thank you for sharing your experience! We're so glad Marj was able to help clear things up for you.
We appreciate your support!
– Inno Supps Team
Z
Zack · 写过 1 条评价 · 体验于 2026-07-06 ·
★★★★★
Clariza 帮我解决了一些问题……
Clariza 帮助我对我的订阅进行了一些修改。事情做得既清楚又迅速。
Inno Supps 回复2026-07-07
Hi Zach,
Thank you for sharing your experience. We appreciate your support!
– Inno Supps Team
Hi Dean,
Thank you for sharing your experience! We're so glad to hear you've been happy with our products and customer service.
We appreciate your support!
– Inno Supps Team
Hi Trish,
Thank you for sharing your experience! We're so happy to hear you've had great experiences with both our products and our customer service. We truly appreciate your continued support!
– Inno Supps Team
Hi there,
Thank you for sharing your experience! We're so glad Rona was able to get everything sorted out for you so quickly. We'll be sure to pass along your kind words to her.
Thanks again for your support!
– Inno Supps Team
Hi Cassidy,
Thank you for sharing your experience! We're sorry to hear your package was stolen, but we're glad our customer service team was able to help get a replacement on its way quickly.
We appreciate your support and hope you enjoy your products once they arrive!
– Inno Supps Team
Hi there,
Thank you for sharing your feedback. We understand how frustrating it is when an international shipment takes longer than expected.
While delays during international transit are unfortunately outside of our control, we're glad we were able to connect with you directly and get this resolved.
We appreciate your patience throughout the process and thank you for giving us the opportunity to assist. Please let us know if you have any questions or need additional support.
– Inno Supps Team
Hi Robert,
Thank you for your continued support over the years! It means a lot to know we've been your trusted source for supplements. We truly appreciate your kind words about our customer service and are so glad our team has been able to provide quick, helpful support whenever you've needed it.
Thank you for your recommendation!
-Inno Supps Team
D
Dallas · 写过 1 条评价 · 体验于 2026-06-28 ·
★★★★★
客户服务非常好
客户服务非常好,响应速度快,产品也很棒。绝对推荐。
Inno Supps 回复2026-06-29
Hi Dallas,
Thank you for your kind words! We're so glad you had a great experience with both our products and our customer service. We truly appreciate your recommendation!
-Inno Supps Team
Hi Charla,
Thank you for taking the time to share your experience! We're so glad Clariza was able to help and make the ordering process easy after the mix-up. We'll be sure to pass along your kind words to her.
We appreciate you giving our products a try and hope you love them. Thank you as well for recommending us to your family. It truly means a lot!
– Inno Supps Team
Hey Michael,
Thank you for sharing your experience! We're glad Vanessa was able to get everything taken care of for you. We'll be sure to pass along your kind words to her.
We appreciate your support!
-Inno Supps Team
Hi Natalie,
Thank you so much for your continued support! It means a lot to hear you've been with us since 2023 and that our supplements have been working well for you. We're also thrilled to hear our customer service team has consistently provided the experience you deserve.
We appreciate you being part of the Inno Supps community!
-Inno Supps Team
N
Nasha Shandri · 写过 1 条评价 · 体验于 2026-05-15 ·
★★★★★
最佳客户服务
我购买了一个产品,不幸的是它不是最适合我的。我无需费力就可以取消订阅,而且客户服务非常支持我。
Inno Supps 回复2026-06-25
Hi Nasha,
Thanks so much for giving us a try and for taking the time to share your experience! While we're sorry to hear the product wasn't the right fit, we're glad our team was able to make the process easy and provide the support you deserved. We truly appreciate your kind words about our customer service and hope we'll have the opportunity to serve you again if you decide to try one of our other products in the future.
– The Inno Supps Team
Hi there,
Thanks for your feedback. We understand this experience has been frustrating, especially as a longtime customer.
Without the order details, we're unable to review the specific circumstances of your order. In some cases, orders may not pass our payment verification process. For security reasons, we're unable to disclose the criteria used for these reviews, and verification decisions cannot be manually overridden.
In situations like this, we generally recommend double-checking that all billing, shipping, and payment information entered at checkout is accurate before placing a new order, as discrepancies can sometimes prevent an order from being approved.
If an order is not approved, any payment authorization is automatically voided and the funds are released back to the original payment method. Your bank or card provider can provide the most accurate information regarding when the funds will become available.
These security measures are in place to help protect both our customers and our business.
We appreciate your understanding,
-Inno Supps Team
Hi Andre,
Thank you for your feedback and for your continued support over the years. We're glad to hear you've had positive results with our products and appreciate you sharing your experience.
We understand that being asked to complete additional identity verification can be frustrating. In some cases, orders are flagged by our fraud prevention system and require additional verification before they can be approved. These security measures are designed to help protect both our customers and our business, and our support team is unable to bypass or offer alternative verification methods when additional documentation is required.
If verification is not completed, the order is not approved and any payment authorization is automatically voided and released back to the original payment method. Your bank or card provider can provide the most accurate information regarding when those funds will become available.
We appreciate your perspective and will share your feedback regarding the verification process with our team.
-Inno Supps Team