Hi Kenneth,
Thank you for sharing your experience! We're glad our team was able to get everything sorted out for you. We appreciate your support, and we're always here if you need anything in the future!
-Inno Supps Team
HI Harmanjit,
Thank you so much for your kind words! We're sorry to hear your original package went missing, but we're glad our team was able to get a replacement on its way to you. We believe taking care of our customers is simply the right thing to do, and we're happy to hear that your experience reflected that. Thank you for your support!
-Inno Supps Team
Hi Chad,
Thank you for the great feedback! We're happy to hear you've had a great experience with both our products and our team. We truly appreciate your support!
-Inno Supps Team
Hi Norman,
Thank you for taking the time to share your experience! We’re so glad Jannie was able to quickly step in, review the situation, and help get everything sorted out for you. Providing responsive, thoughtful support is something our team takes great pride in, and we’ll be sure to share your kind words with her.
We truly appreciate your longtime support and are grateful to have you as part of the Inno Supps community!
-Inno Supps Team
Hi Raven,
Thank you for sharing your experience! We’re glad our team was able to help and work with you to find the option that made the most sense for your situation. We truly appreciate your kind words and look forward to being part of your wellness journey again in the future!
-Inno Supps Team
Hi Melissa,
Thanks for sharing your experience! We’re happy to hear Maryde was able to respond quickly and help get your subscription issue resolved. We’ll be sure to pass along your kind words. We truly appreciate your support and the 5-star review!
-Inno Supps Team
Hi Lucy,
Thank you for the kind words! We’re glad Margie and Liezl were able to help and make your experience a positive one. We’ll be sure to pass along your feedback to them. We truly appreciate your support!
-Inno Supps Team
J
Jennifer Puryear · 写过 3 条评价 · 体验于 2026-05-28 ·
★★★★★
客户服务非常方便
Inno Supps 回复2026-05-28
Hi Jennifer,
Thanks so much for sharing your experience!
-Inno Supps Team
Hey Sean,
Thank you for the great feedback! We’re so glad to hear Lera was able to provide the support and professionalism you were looking for. We’ll be sure to share your kind words with her and the team. We truly appreciate your support and are always here to help!
-Inno Supps Team
Hi Micah,
Wow, thank you for such an awesome review! We really appreciate you taking the time to share your experience. It’s great to hear the products have lived up to expectations and that our support team was able to help get everything sorted out quickly. We’re always happy to help however we can. Thanks again for the trust and support. It truly means a lot!
-Inno Supps Team
K
Kristen McNitt · 写过 1 条评价 · 体验于 2026-05-24 ·
★★★★★
客户服务很棒
客户服务很棒,反应灵敏且理解。不幸的是,我不得不取消我的订阅,但它是一个做到了所说的产品。
Inno Supps 回复2026-05-26
Hi Kristen,
Thanks so much for the kind words! We’re glad to hear the product delivered the results you were looking for, and we really appreciate you giving us a try. We completely understand that needs and routines can change, and we’re happy our team was able to make the cancellation process smooth and helpful for you. We will be here when you're ready to come back!
-Inno Supps Team
Hi James,
We appreciate the feedback regarding the job listing. The role initially allowed remote work, with an eventual transition to in-office work, which was included within the job description so applicants could review the full expectations of the position before applying.
We understand not every opportunity will be the right fit for every applicant, but we do our best to make our openings visible to qualified candidates from different locations, especially since we’ve had team members successfully relocate to join our company. We appreciate you sharing your perspective.
-Inno Supps Team
Hi Roman,
We understand there may have been frustration regarding the subscription terms. Subscription orders receive discounted pricing in exchange for a minimum two-order commitment, as outlined in our subscription policy.
When a subscription is canceled before the second shipment, the original order reverts to the standard one-time purchase price and the difference is charged to the original payment method. This policy helps us continue offering lower pricing for customers who choose recurring deliveries.
Customers who prefer not to sign up for recurring deliveries always have the option to purchase products at the standard one-time price at checkout.
If you have any additional questions regarding your order or subscription, our support team is always happy to help.
-Inno Supps Team
T
Tyrae · 写过 1 条评价 · 体验于 2026-05-14 ·
★★★★★
支持团队很棒
支持团队很棒。他们在几分钟内修改了我的订单。非常有帮助
Inno Supps 回复2026-05-15
Hi Tyrae,
We love hearing this! Huge thanks for the shoutout to our support team. We’re always happy.
-Inno Supps Team
K
Kody · 写过 1 条评价 · 体验于 2026-05-09 ·
★★★★★
因为这个产品减掉了 60 磅…
因为这个产品减掉了60磅,非常感谢😊
Inno Supps 回复2026-05-15
Hi Kody,
That’s incredible! 60 pounds is a huge accomplishment! We’re honored to have been part of your journey and really appreciate you sharing this. Keep crushing your goals and thanks for being part of the Inno Supps community.
-Inno Supps Team
Hi Mal,
We understand international customs charges and return documentation can be frustrating. Duties, taxes, and import fees are determined by each country’s regulations and are not included at checkout, as outlined in our shipping policy.
We also appreciate the feedback regarding the return paperwork process. Customs documentation requirements vary by country, and carriers are often the best resource for guidance on completing forms based on local regulations. We’re always working to improve communication and support for our international customers, and we appreciate you sharing your experience.
-Inno Supps Team