An International Driving Permit (IDP) is not only essential for driving or renting a car in many countries worldwide but also serves as a crucial United Nations-compliant travel document ensuring your safety and assurance abroad. Since our establishment in 2015, we've assisted more than 10,000 customers spanning over 150 countries. Our adherence to the rigorous standards set forth by the Vienna Convention on Road Traffic of 1968 guarantees reliability and peace of mind wherever your travels take you.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online application process is remarkably simple, and digital copies of permits arrive very quickly via email. People truly appreciate the smooth, professional service and find the platform extremely efficient for handling travel documents without any stress.
However, some customers also noted notable delays in receiving the physical document by mail or mentioned waiting longer for actual physical copies. Some reviewers were left waiting for updates regarding their physical delivery status after successfully completing the initial fast online application steps.
This is a scam. Please do not use! I fell for it and am now requesting a refund.
Internationaltravelpermits 回复2024-10-02
Dear Adriana,
Thank you for your message.
I want to clarify that your physical document was sent on September 3, 2024, and it typically takes 15 to 20 working days for delivery. Based on this timeframe, you can expect your document to arrive between September 24 and October 10, 2024. I understand that waiting can be frustrating, and I assure you that your document is in transit.
Additionally, I have verified the status of your €5 cashback. It will be processed and sent to you within 5 to 10 working days.
We want to emphasize that we are a legitimate service and genuinely value your business. We appreciate your patience during this time, and I kindly ask that you wait a bit longer for your document to arrive.
If you have any further questions or concerns, please feel free to reach out.
Best regards,
Ivy
International Travel Permits
Dear Sal EL,
Thank you for your review! We're committed to providing fast and efficient service. We're happy to hear that we met your expectations. Safe travels!
Best regards,
Ivy
International Travel Permits
It was very easy to fill on the request and upload the documents. Received my electronic IDP within 24 hours. Great service.
Internationaltravelpermits 回复2024-10-06
Dear Shera Doerdjan,
Thank you for your fantastic review! We're so pleased to hear that you found our service easy to use and that you received your electronic IDP so quickly. We strive to make the process as straightforward as possible. Happy travels!
Best regards,
Ivy
International Travel Permits
Quick service, would recommend! Wasn’t sure if it was reliable but it worked!
Internationaltravelpermits 回复2024-10-06
Dear sarah hutchings,
Thank you for your recommendation! We’re happy to hear that our service worked for you. We’re here to help anytime you need an international driving permit!
Best regards,
Ivy
International Travel Permits
Easy to fill out, but with the express Service it was first told to be ready weithin 6 hours. Later it was said, that it will Tage 15 Businessdays.
Internationaltravelpermits 回复2024-10-06
Dear Jan Ka,
Thank you for your feedback! We appreciate your understanding of the process with the express service. We're always striving to improve our service and will look into why there was a difference in the time frame given.
Best regards,
Ivy
International Travel Permits
I was so regret about this company service, I was waiting over a month passed I did not received my physical document and the costumer care emails me extending the dates. No providing even a tracking number or don’t know where is my document, no proof
I HIGHLY RECOMMEND not you purchase from ITP. waste of money
Internationaltravelpermits 回复2024-09-27
Dear Derrik,
We appreciate you taking the time to share your experience, and we sincerely apologize for the frustration you've encountered. We understand how important it is to receive your International Driving Permit (IDP) in a timely manner, especially when traveling.
We want to clarify that the document was sent out on August 31 and typically takes 15 to 20 working days for delivery. Based on this timeframe, your document should arrive between September 21 and October 4, 2024. This means that you will still receive the physical document.
We take your feedback seriously and always strive to improve our services. If you have not yet received your document, we urge you to contact our customer care team so we can explore options such as resending the document or providing a full refund if necessary.
We value your trust and hope you will consider giving us another chance in the future.
Thank you for your understanding, and we wish you safe travels!
Best regards,
Ivy
International Travel Permits
Website and application was easy to use, with a quick turnaround time.
Internationaltravelpermits 回复2024-10-06
Dear Christo Meyer,
Thank you for your kind words! We strive to make the application process user-friendly. We’re glad that you found our website and application easy to use. Happy travels!
Best regards,
Ivy
International Travel Permits
IT'S A SCAM. DO NOT BUY HERE. THEY PAY YOU TO GIVE POSITIVE REVIEWS.
The only thing they deliver in 24 hours is a digital fake PDF that you can create yourself at home. its good rating here is a result of a 5-euro refund that they give you if, immediately after paying for the service on their website, you leave a positive review. Images cannot be attached in these reviews; otherwise, I would include a copy of the email they sent me offering me money to rate them well.
This company is not official; it does not have the validity they claim to have, so if you have an accident with a rented car, the insurance won't cover you, and you are not protected. Official companies offer services that are even cheaper
And did you see that the website says you have a 30-day money-back guarantee? Well, that's also a lie. You only have two hours; they tell you this in an email they send you after your purchase.
I paid for the most expensive service, the 50-euro one, requested express shipping. I paid for a service that was supposed to take between 3 and 5 business days, and they finally sent me an email saying it could take up to 20 business days. I kindly explained to them that I won't be here by that date. I sent countless emails, and they only responded to the first one. I even asked them to reprint it and send it again, offering to pay for it again because I absolutely needed it. There are no phone numbers to call. So I started researching the company and I saw that it has no real validity.
Internationaltravelpermits 回复2024-09-25
Dear Carmela,
We are truly sorry to hear about your frustrations, but it is important to address some misunderstandings in your review. We want to clarify that we are not a scam, and we take such allegations very seriously as they can significantly harm our company and reputation.
Our documents are legitimate and professionally prepared. We provide a digital document within 24 hours, followed by a physical IDP. It's incorrect to say that our digital PDF is fake; it is a document that you can use, and it comes with translations to assist you while traveling.
Regarding the statement about insurance, it is essential to understand that our service, which focuses on translating and providing translations, does not directly influence insurance coverage. Your insurance policy is a separate matter based on the rental company's requirements.
We offer a 30-day money-back guarantee if our service does not meet your expectations. You can contact us at any time, and we will promptly address your concerns, typically within 24 hours. It is not accurate to claim that we only responded to your first inquiry.
We kindly ask you to reconsider your review. Your words can mislead potential customers and damage our reputation, especially when we are committed to providing a reliable service.
If you are still facing any issues, we are here to help. Please let us know how we can resolve your concerns, and we would appreciate it if you could remove your review, allowing us a chance to regain your trust.
Thank you for your understanding.
Best regards,
Ivy
International Travel Permits
I don't know if the licence is legit, luckily the police never stopped us.
Internationaltravelpermits 回复2024-10-06
Dear Nikola Kurija,
Thank you for your feedback. We're glad to hear that the police didn't stop you and that you had a smooth experience. We're committed to providing a service that helps travelers navigate international regulations with ease.
Best regards,
Ivy
International Travel Permits
Great, secure and fast service.
However, the digital version of the license wasn’t completely translated into the language of the country I’m traveling to.
Internationaltravelpermits 回复2024-10-06
Dear Hazem Ashwal,
Thank you for your feedback! We appreciate you highlighting the great features of our service. We're currently working on translating the digital version of the license into more languages to improve the experience for our customers.
Best regards,
Ivy
International Travel Permits
Dear Youssef Elmzelji,
Thank you for your review! We’re glad to hear that you received your permit so quickly. We strive to provide a quick and efficient service.
Best regards,
Ivy
International Travel Permits
Before payment they said they will deliver it in 2-3 days. After payment they sent me email and said in 15-20 working days they will deliver it!
Internationaltravelpermits 回复2024-09-23
Dear Customer (Black Box),
Thank you for your feedback regarding the delivery timeframe. I apologize for the confusion and any frustration this may have caused.
The delivery window of 15 to 20 working days is clearly stated after payment confirmation to ensure transparency. We understand that expectations can vary and aim to provide accurate information at every stage.
We kindly ask you to reconsider the 1-star review, as it does not fully reflect our commitment to service. Your feedback is important to us, and we appreciate your understanding in this matter.
If you have any further questions or concerns, please feel free to reach out.
Best regards,
Ivy
International Travel Permits
The process was not efficient overall (I needed to reset it 3 times). However, it arrived on time. Let's see if the local authorities of Indonesia accept it!
Internationaltravelpermits 回复2024-09-23
Dear Alex,
Thank you for taking the time to leave your feedback. We’re glad to hear that your International Driving Permit arrived on time, but we sincerely apologize for the difficulties you experienced during the application process. Your concerns regarding efficiency are important to us, and we will strive to improve our systems to provide a smoother experience in the future.
Regarding acceptance by local authorities in Indonesia, please remember that it's always a good idea to confirm the requirements with them to avoid any issues upon arrival.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support and hope for a positive experience during your travels!
Best regards,
Ivy
International Travel permits
There is no option to track my application or to learn how much time it will take to receive it. In our time And age it a very simple thing to do. I find your rates very high an unreasonable. Will I use your service again or recommend a friend to do so? I highly doubt it.
Internationaltravelpermits 回复2024-09-20
Dear Amir,
Thank you for taking the time to leave your feedback. We sincerely apologize for the disappointment you've experienced with our service. We understand that the lack of tracking for applications can be frustrating, and we’re constantly working to improve our processes for our customers.
Regarding our rates, we strive to offer competitive pricing while ensuring that we provide high-quality services. We understand that cost is an important factor for our customers, and we aim to balance affordability with the quality of the documentation provided.
We appreciate your input and would like to kindly ask if you could consider removing the 2-star review. Your feedback is important to us, and it would greatly assist our small business in continuing to serve customers like yourself.
If there's anything more we can do to address your concerns or improve your experience, please feel free to reach out.
Thank you for your understanding.
Best regards,
Ivy
International Travel Permits
It was easy and accessible and all I really needed. The only suggestion for improvement is to be able to track the application.
Internationaltravelpermits 回复2024-10-06
Dear Efrat Dreazen,
Thank you for your feedback! We’re glad you found our service easy and helpful. We appreciate your suggestion and will take it into consideration. We're committed to providing the best service possible!
Best regards,
Ivy
International Travel Permits
Good translation for basic needs and better to drive with this than nothing. If you check the legal disclaimer on their page you will see this document is not official by state authorities.
Price is fine and digital copy came in the next day.
Internationaltravelpermits 回复2024-09-19
Dear Sergio,
Thank you for taking the time to leave a review! We’re glad to hear that you found the translation service useful for your basic needs and that you received your digital copy promptly.
We appreciate your understanding regarding the nature of the document. It's important for our customers to be aware of its validity and how it fits within their travel plans.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!
Best regards,
Ivy
International Travel Permits
Everything went well, it took about four hours to complete the digital guide
Internationaltravelpermits 回复2024-10-06
Dear bluechip eth,
Thank you for your feedback! We’re glad that everything went well for you. We look forward to helping you with your future travel needs!
Best regards,
Ivy
International Travel Permits
Easy to use from a computer, however my photo wouldn’t load on mobile device. Once it worked, very easy. Quick turnaround time.
Internationaltravelpermits 回复2024-10-06
Dear Alycia Lowe,
Thank you for your feedback! We’re glad you found our service easy to use from a computer. We are aware of the mobile photo upload issue and are working to fix it. We appreciate you bringing it to our attention. Happy travels!
Best regards,
Ivy
International Travel Permits
Easy to use service! I would have liked to receive the digital version quicker.
Internationaltravelpermits 回复2024-10-06
Dear Dan Endres,
Thank you for your feedback! We’re pleased that you found our service easy to use. We are always working to improve our process, and we'll take your suggestion about the digital version's speed into consideration.
Best regards,
Ivy
International Travel Permits
Dear Joe N,
Thank you for your feedback! We’re pleased that you found our service quick and easy to use. We look forward to assisting you again in the future!
Best regards,
Ivy
International Travel Permits
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