An International Driving Permit (IDP) is not only essential for driving or renting a car in many countries worldwide but also serves as a crucial United Nations-compliant travel document ensuring your safety and assurance abroad. Since our establishment in 2015, we've assisted more than 10,000 customers spanning over 150 countries. Our adherence to the rigorous standards set forth by the Vienna Convention on Road Traffic of 1968 guarantees reliability and peace of mind wherever your travels take you.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online application process is remarkably simple, and digital copies of permits arrive very quickly via email. People truly appreciate the smooth, professional service and find the platform extremely efficient for handling travel documents without any stress.
However, some customers also noted notable delays in receiving the physical document by mail or mentioned waiting longer for actual physical copies. Some reviewers were left waiting for updates regarding their physical delivery status after successfully completing the initial fast online application steps.
Excellent website, got international license quickly
Hope it will work
Internationaltravelpermits 回复2024-08-27
Dear Abirn,
Thank you for your positive feedback! We're delighted to hear you received your international license quickly. We hope it serves you well!
Best regards,
Ivy
International Travel Permits
Sorry but the İTP doesn't look very real. Could be more professional
Internationaltravelpermits 回复2024-07-20
Dear Nele,
Thank you for your feedback. We are sorry to hear that the International Travel Permit did not meet your expectations. We strive to provide high-quality and professional documents.
Your feedback is invaluable to us, and we will use it to improve our services. If you have any specific suggestions or if there's anything we can do to rectify the situation, please let us know.
Thank you for bringing this to our attention.
Best regards,
Ivy
Easy to follow steps! Quick approval and only a little issue with upload time for images of required documents when submitting my application. Can be on my end though.
I ordered the digital print and pdf copy . The picture on their website shows a digital IDP card along with the pysical booklet . But on enquiry I was told that they do not send that . The picture should be removed and not confuse the clients. Also no tracking information on the physical booklet . Not such a great experience .
Internationaltravelpermits 回复2024-07-12
Dear Vichal C.,
Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience you experienced.
We strive to provide clear and accurate information about our services, and we regret that the depiction on our website led to misunderstandings regarding the digital IDP card. Your feedback is valuable, and we will review and update our website to prevent any future confusion for our customers.
Regarding the tracking information, we understand your concern. At this time, we do not provide tracking for the physical booklet, but we are continuously looking for ways to improve our services.
We appreciate your patience and understanding. If you have any further questions or need additional assistance, please do not hesitate to contact our customer support team.
Best regards,
Ivy
Easy online process, prompt in supplying the permit.
Internationaltravelpermits 回复2024-08-21
Dear John Raymond,
Thank you for your feedback! We’re pleased you found our online process easy and prompt. If you need further assistance, just let us know!
Best regards,
Ivy
International Travel Permits
Easy and quick. It feels beter now to rent a car in India! But still we will see how much the police will like the digital ITP ;) But got convince in it
Internationaltravelpermits 回复2024-08-21
Dear Fedde De Boer,
Hi Fedde, we’re glad you found our service easy and quick. We hope it’s useful for your car rental in India! If you need any more help, just reach out.
Best regards,
Ivy
International Travel Permits
Seems to be really straight forward and inexpensive.
Internationaltravelpermits 回复2024-08-21
Dear David Taylor,
Hi David, we’re pleased you found the process straightforward and inexpensive. If you need any further assistance, just let us know!
Best regards,
Ivy
International Travel Permits
I was in Colombia and decided to have delivered both digital and physical formate of the permit whose cost was about 30 euros. That was 6-7 weeks prior to my planed trip. I received the digital one quite quickly but the physical one never came. The company was assuring me last 2-3 weeks prior to my trip that it was on its way. Turned out that the company had no clue where the document was since they had sent it via a normal post with no tracking number. I asked for some partial refund since I am not responsible for this uncompleted service. After some longer discussion it was offered to me 5 euros.
Internationaltravelpermits 回复2024-07-08
Dear Daniel,
Thank you for bringing this issue to our attention and providing your feedback.
We apologize for the inconvenience you experienced regarding the delivery of your physical International Driving Permit (IDP). We understand the frustration this situation has caused, especially when preparing for your trip.
Please know that we strive to ensure timely delivery of all documents. Unfortunately, without a tracking number, we faced challenges in locating the exact status of your shipment.
Regarding your request for a partial refund, we regret any misunderstanding. Our team offered 5,- as a gesture of goodwill, considering the circumstances. We apologize if this resolution fell short of your expectations.
If there is anything else we can do to assist you further or if you have additional feedback, please do not hesitate to reach out to us directly.
Thank you for your understanding and patience.
Best regards,
Ivy
I’m yet to use the permit. I was expecting a driving license card but only got a a form.
Internationaltravelpermits 回复2024-07-08
Dear Khan,
Thank you for sharing your feedback, and I apologize for any confusion caused regarding your International Driving Permit (IDP).
The International Driving Permit we provide is in the form of a booklet, which is internationally recognized and serves as a translation of your domestic driving license. It does not come in the form of a card.
If you have any further questions or need clarification, please do not hesitate to contact our customer service team. We are here to assist you.
Thank you for choosing International Travel Permits.
Best regards,
Ivy
Dear El,
Hi El, we’re glad you received your license within three days. If you need any more help or have questions, feel free to contact us!
Best regards,
Ivy
International Travel Permits
I placed order #2696 I received a PDF of the permit which I cannot use in the countries I am visiting.
I tried to get tracking for the physical documents but when I try to fill the contact form it says that no tracking is available and that it may take up to 25 business days to receive it.
I am stressed and not sure if it is an authentic company or a spam.
One week after place the order, I hope I can at least get the dispatch status of my physical documents,
Internationaltravelpermits 回复2024-07-02
Dear Chraibi,
Thank you for your feedback and for bringing this to our attention. I apologize for the inconvenience and stress this situation has caused.
We understand your concern regarding the tracking and delivery of your physical documents. While we aim to dispatch documents within 3 working days, delivery can take up to 25 business days due to high demand and shipping processes. Unfortunately, we do not currently provide tracking numbers for shipments, which can add to the uncertainty.
I assure you that we are an authentic company, and your documents are being processed. I will personally check on the dispatch status of your physical documents and update you as soon as possible.
In the meantime, please feel free to reach out directly to our customer service team at [email protected] for any urgent queries or further assistance.
We appreciate your patience and understanding.
Best regards,
Ivy
Please refund my money.
My ordered review is #1071931
Please refund my money.
As soon as .
There was 4 days gone.
No payment refund .
Please help.
Internationaltravelpermits 回复2024-06-23
Dear Gautam,
Thank you for providing your order details.
We have located your order and processed the refund. You should receive the funds in your bank account within 5 to 10 days.
We appreciate your patience and understanding. If you are satisfied with the resolution, we kindly ask you to consider removing your review.
We kindly ask that you consider removing your review since the issue is resolved.
Kind regards,
Ivy
The Romanian authority only recognized CAA and not them. They did not mentioned that.
Internationaltravelpermits 回复2024-06-21
Dear Stefan Ovezea,
Thank you for your feedback. We apologize for any inconvenience you experienced.
We understand your concern regarding the recognition of our permits by the Romanian authorities. It is always our intention to provide clear and comprehensive information to our customers, and we regret any confusion that may have arisen.
The recognition of International Driving Permits can vary by country and their respective authorities. While we strive to ensure that our permits are accepted in many regions, we recommend that customers verify specific requirements with local authorities before applying.
If there is anything we can do to assist you further or if you have any other questions, please do not hesitate to contact us directly. We value your feedback and are committed to improving our services.
Thank you for bringing this to our attention.
Kind regards,
Ivy
They refunded my money today. I recommend everyone to read it very carefully.
Internationaltravelpermits 回复2024-05-07
Dear Derince,
Thank you for taking the time to share your feedback regarding your recent experience with us. We are sorry to hear that you are dissatisfied with our service.
We would like to clarify that this document is a supplementary document that accompanies your valid driver's license when driving in certain foreign countries.
We regret any confusion or inconvenience you may have experienced. We take customer satisfaction seriously and strive to provide clear information about our services.
As a gesture of goodwill, we have processed a full refund of .75 Canadian dollars back to your account. We hope this resolution meets your expectations.
We kindly ask that you consider updating or deleting your review, as we are committed to addressing your concerns and ensuring your satisfaction.
If you have any further questions or require assistance, please don't hesitate to reach out to us at [email protected]. We value your feedback and are here to help.
Best regards,
Peter
It’s a scam. They promote you get it within 1 day and then in the first mail they right away say they TRY to send it within 3 working days. This is straight up misleading advertising to lure people in. Be aware! I still dont have it and i go in a couple days…
Internationaltravelpermits 回复2024-04-20
Hi Stefan,
We apologize for any inconvenience you've experienced. We assure you that we are not a scam. Due to a technical issue, your application got stuck in the system, but rest assured that we have now sent your document.
In the future, if you encounter any issues or delays, please feel free to reach out to us via email instead of leaving a negative review. We're here to help and ensure a smooth process for all our customers.
Thank you for your understanding.
Best regards,
Peter
Wasn’t accepted as a legal document in South Korea, despite what this company claims. I got refunded for 80% of the costs.
Reply on your comment: then you changed it after this review, what a joke. Unfortunately I cannot attach the document in this review that you provided me that states it is valid in Korea.
Internationaltravelpermits 回复2024-04-14
Dear Vb,
I'm sorry to hear about your negative experience. As indicated on the website, the document is not accepted in South Korea. You can find further details on the following page: https://internationaltravelpermits.com/en/countries/
Best regards,
Peter