In the Light Urns

Hi Rodger, Thank you so much for your continued support and kind words! We truly appreciate you being a returning customer and are glad to hear that you’ve consistently had a positive experience with our delivery and service. Thank you for choosing us! Warm Regards, Susan Fraser

Hi Jazmin, Thank you for your review and for your helpful feedback. We’re glad to hear that your urn arrived on time and that you’re pleased with how it looks. We also appreciate you pointing out the edges around the engraved plate. Your feedback helps us improve our finishing process, and we will be sure to share this with our production team. Thank you again for your support. Warm Regards, Susan Fraser

Hi Jaleca, Thank you so much for your kind review! We’re glad to hear you’re happy with the quality of the items and that your order arrived sooner than expected. We truly appreciate your support. Best Wishes, Susan Fraser

Hi Kathy, Thank you for your feedback. We sincerely apologize for the delay you experienced with the processing of your order. We understand how important timely service is, and we are always working to improve our production and shipping times. We truly appreciate your patience and your support, and we hope the item met your expectations once it arrived. Warm regards, Susan Fraser

Hi Paulene, Thank you so much for your kind and heartfelt review. We’re truly glad to hear that the urn was perfect for your son and that it arrived even sooner than expected. It means a great deal to us that the process was smooth and easy during such a difficult time. We’re honored to have been able to provide something meaningful for your family. Thank you again for your trust. Warm Regards, Susan Fraser

Hi Fowler, Thank you for your review! We’re glad to hear your experience was fast and easy. Warm Regards, Susan Fraser

Hi Marissa, Thank you so much for your kind words. We’re glad we could make the process as smooth and easy as possible during such a difficult time. It means a lot to us that you were happy with the quick turnaround on your custom order. We truly appreciate your trust in us. Warm Regards, Susan Fraser

Hi Melissa, Thank you so much for your kind review. We’re truly glad to hear that the urn was perfect and that everything arrived safely and exactly as requested. It means a great deal to us to be part of something so meaningful. We sincerely appreciate your trust in us. Warm Regards, Susan Fraser

Hi Shannon, Thank you so much for your wonderful 5-star review! We’re so glad to hear that your order arrived safely and even earlier than expected. Our team takes great care when packaging each urn to ensure it is well protected during transit, and it means a lot to know that the attention to detail—like the hand-checked packing slip—did not go unnoticed. We truly appreciate your kind words about the beauty of the urns and your overall experience with us. While we understand the circumstances that bring people to purchase memorial items are never easy, we are honored to have been able to assist you. Warm Regards, Susan Fraser

Hi Tab, We’re so glad to hear that you were happy with the communication and the quality of your item. Providing excellent service and meaningful, well-crafted pieces is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing In the Light Urns. Best Wishes, Susan Fraser

HI Tamyra, We’re thrilled to hear that you had a 10 out of 10 experience and that everything was beautiful. Your kind words truly mean a lot to our team. Thank you for choosing In the Light Urns. We’re grateful for the opportunity to help you honor your loved one in a meaningful way. Warm Regards, Susan Fraser

Hi Jenna, We truly appreciate your kind words. During such a difficult time, we know how important it is to have reliable and compassionate support. We're so glad our team was able to provide quick, responsive service and help make the process a little easier for you. Thank you for placing your trust in us. It means a great deal to our team to be able to help families honor their loved ones in a meaningful way. Warm Regards, Susan Fraser

Hi Leslie, Thank you so much for your kind words. We’re truly glad to hear that everything arrived promptly and that the details were just right. Providing caring and attentive service during such an important time means a great deal to us. Thank you for allowing us to be part of honoring your loved one’s memory. Warm Regards, Susan Fraser

Hi Luis, Thank you so much for taking the time to share your detailed feedback. We’re glad to hear the delivery was fast and that the urn matched the design shown, and we truly appreciate your thoughtful note about the engraving visibility. Your feedback is incredibly helpful and something we’ll certainly share with our team as we continue to improve. We’re grateful you’re happy overall with the urn and its design—thank you for choosing us. Warm Regards, Susan Fraser