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购物与时尚

Ipetprints

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14 条评价

3.014 条评价
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关于 Ipetprints

数据更新
网站
ipetprints.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
2 条评价
差评回复率
71%(5/7 条)
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商家自述

We are an online custom pet jewelry service provider. We customize the products that users need according to their needs, including necklaces, bracelets, rings, earrings and keychains. These products can be used as birthday gifts, anniversary gifts or even pet commemorations and other content occasions. If you want to commemorate your pet, or just want to remember your pet that has passed away, we at iPetprints just provide such products to allow you to better commemorate your pet.

以上内容由商家自行提供,未经平台核实。

Ipetprints靠谱吗?

Ipetprints(ipetprints.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 14 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 50% 打了 1 星;商家回复了 71% 的差评;近 12 个月新增 2 条。数据最后更新于 2026-10-24。

用户怎么说

Great customer support

At first my order took over two weeks to come so I wrote that on the review and I got response back quickly saying they will figure out where my order had gotten and would either send out a new one or refund, they sorted the issue out very quickly and was very appreciative to have received a second necklace when the order arrived

DO NOT ORDER FROM THIS COMPANY COMPLETE…

DO NOT ORDER FROM THIS COMPANY COMPLETE SCAM!!!! Said package had been returned due to lack of correct address....my address was correct and in full. Was only told this after i chased as i ordered over a month and a half ago This present was a gift after we lost our dog. No response after asking for a refund!

Ipetprints 回复2025-01-06

I am a customer service representative. I would like to state that our orders surged before Black Friday, and our logistics company was irresponsible, resulting in many users' orders not being delivered. In addition, there were too many people asking our customer service system, and we were unable to respond to each one. If you can provide the corresponding order number, we can reissue it for you or refund it if it has not been refunded yet.

Scam,Scam,scam

Scam,Scam,scam Order never arrives. 0 communication. Don’t waste your time

Ipetprints 回复2025-01-06

I am a customer service representative. I would like to state that our orders surged before Black Friday, and our logistics company was irresponsible, resulting in many users' orders not being delivered. In addition, there were too many people asking our customer service system, and we were unable to respond to each one. If you can provide the corresponding order number, we can reissue it for you or refund it if it has not been refunded yet.

Don't waste your time.

Ordered from this site about a month ago and had absolutely no communication at all from the website until a day ago when I got a text message asking me to confirm I whether I wanted the item sent to me (on a number I couldn't reply to). Umm, of course I do? Then I got a refund the next day. While I'm glad I got the refund, I spent so long waiting for the necklace I could have just ordered from somewhere else. Honestly, just don't bother with this company. Waste of time and money.

Ipetprints 回复2025-01-06

Hello, we are deeply sorry for the shopping experience you have experienced. Because our logistics company did not find a good service, your order has been unable to be delivered. Now because of this problem, we have tried our best to change a good logistics company and hope to give us a new chance.

I don’t recommend this site they never…

I don’t recommend this site they never get back to their customers: the picture on a necklace I was gifting looks nothing like my cat: I’ve called and it sounds like a cellphone and gets sent to voicemail and I’ve even wrote for a replacement and they haven’t reached out to remake my jewelry. I wouldn’t have given them a 1 star at all

Ipetprints 回复2024-09-10

Hi, there! I'm really sorry that you received an unsatisfactory product. Our phones are on standby 24/7, so if you called and didn't get through there could be a number of reasons why we didn't get to your call in time. Please let us know which e-mail address you sent the contact e-mail to, our service e-mail address did not retrieve your e-mail. If we receive the e-mail, we will reply to each customer in time. We can arrange to have a new necklace redelivered to you, and you can send us updated, high quality, clear photos to [email protected]. Again, we apologize!

Not trustworthy at all

Not trustworthy at all. Bad quality, poor customer service when contacted on issues.

Ipetprints 回复2024-07-11

Hi. I saw your review, could you please let us know exactly why? We can arrange a replacement for you. Also, we may not be very prompt in responding, we apologize for that. Could you please give us another chance to make it up to you? Please contact our staff and we will take care of it.

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