Francisco Necklace
I love my necklace you engraved for my dog that just passed away. It looks just like him! I was shocked when I opened the package and there were two necklaces. Thank you!
About Ipetprints
Data updated- Website
- ipetprints.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 71% (5/7)
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About this business
We are an online custom pet jewelry service provider. We customize the products that users need according to their needs, including necklaces, bracelets, rings, earrings and keychains. These products can be used as birthday gifts, anniversary gifts or even pet commemorations and other content occasions. If you want to commemorate your pet, or just want to remember your pet that has passed away, we at iPetprints just provide such products to allow you to better commemorate your pet.
Written by the business, not verified by us.Is Ipetprints legit?
Ipetprints (ipetprints.com) has a 3.0 out of 5 rating on OK.one, based on 14 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 50% give 1 star; The business has replied to 71% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Scam company
Amazing product and delivery speed
Great product
Easy ordering, good communication, great product, very good quality. Very happy.
Great quality and detail!
Terrible quality and bad communication
Terrible quality and bad communication. It took nearly 4 weeks to come. Only wore the necklace 3/4 times and the clasp broke, emailed with them basically refusing to do anything about it! Shocking
Great customer support
At first my order took over two weeks to come so I wrote that on the review and I got response back quickly saying they will figure out where my order had gotten and would either send out a new one or refund, they sorted the issue out very quickly and was very appreciative to have received a second necklace when the order arrived
DO NOT ORDER FROM THIS COMPANY COMPLETE…
DO NOT ORDER FROM THIS COMPANY COMPLETE SCAM!!!! Said package had been returned due to lack of correct address....my address was correct and in full. Was only told this after i chased as i ordered over a month and a half ago This present was a gift after we lost our dog. No response after asking for a refund!
Reply from Ipetprints2025-01-06
I am a customer service representative. I would like to state that our orders surged before Black Friday, and our logistics company was irresponsible, resulting in many users' orders not being delivered. In addition, there were too many people asking our customer service system, and we were unable to respond to each one. If you can provide the corresponding order number, we can reissue it for you or refund it if it has not been refunded yet.
Scam,Scam,scam
Scam,Scam,scam Order never arrives. 0 communication. Don’t waste your time
Reply from Ipetprints2025-01-06
I am a customer service representative. I would like to state that our orders surged before Black Friday, and our logistics company was irresponsible, resulting in many users' orders not being delivered. In addition, there were too many people asking our customer service system, and we were unable to respond to each one. If you can provide the corresponding order number, we can reissue it for you or refund it if it has not been refunded yet.
Don't waste your time.
Ordered from this site about a month ago and had absolutely no communication at all from the website until a day ago when I got a text message asking me to confirm I whether I wanted the item sent to me (on a number I couldn't reply to). Umm, of course I do? Then I got a refund the next day. While I'm glad I got the refund, I spent so long waiting for the necklace I could have just ordered from somewhere else. Honestly, just don't bother with this company. Waste of time and money.
Reply from Ipetprints2025-01-06
Hello, we are deeply sorry for the shopping experience you have experienced. Because our logistics company did not find a good service, your order has been unable to be delivered. Now because of this problem, we have tried our best to change a good logistics company and hope to give us a new chance.
I don’t recommend this site they never…
I don’t recommend this site they never get back to their customers: the picture on a necklace I was gifting looks nothing like my cat: I’ve called and it sounds like a cellphone and gets sent to voicemail and I’ve even wrote for a replacement and they haven’t reached out to remake my jewelry. I wouldn’t have given them a 1 star at all
Reply from Ipetprints2024-09-10
Hi, there! I'm really sorry that you received an unsatisfactory product. Our phones are on standby 24/7, so if you called and didn't get through there could be a number of reasons why we didn't get to your call in time. Please let us know which e-mail address you sent the contact e-mail to, our service e-mail address did not retrieve your e-mail. If we receive the e-mail, we will reply to each customer in time. We can arrange to have a new necklace redelivered to you, and you can send us updated, high quality, clear photos to [email protected]. Again, we apologize!
Not trustworthy at all
Not trustworthy at all. Bad quality, poor customer service when contacted on issues.
Reply from Ipetprints2024-07-11
Hi. I saw your review, could you please let us know exactly why? We can arrange a replacement for you. Also, we may not be very prompt in responding, we apologize for that. Could you please give us another chance to make it up to you? Please contact our staff and we will take care of it.
iPetprints: The Go-To Brand for Custom Pet Memorial Necklaces
iPetprints' custom pet jewelry truly surprised me. Their pet memorial necklace is highly recommended. I had my pet's portrait and name printed on it, so I can carry it with me wherever I go.
Customizing pet jewelry is great.
The customized pet necklace is very beautiful.Their service is very good.I will introduce it to my friends.My pet and I like this gift very much.
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