Reviewers had a great experience with this company. Customers consistently love the high quality of the clothing, frequently praising the amazing fabrics, durable materials, and fun, cute t-shirt designs that receive many compliments. Consumers also appreciate the remarkably fast delivery service alongside a friendly support team that quickly and efficiently resolves any order issues.
Some reviewers were not happy with sizing inconsistencies, noting that items often arrived much larger or smaller than expected. Others mentioned that international shipping took a very long time and certain items featured thin materials or poor fabric quality. A few people also experienced frustrating delivery delays or packaging issues when trying to receive their orders.
I placed an order with expedited shipping for a Christmas gift on Dec 2nd, and I still have no clue on where my package is, or when it's going to be delivered. I have checked every day hoping that it will update the status. I have also tried contacting support and I haven't gotten a response.
Order IP386877
EDIT: I just received an email after reviewing on here and my package seems to be in transit. The tracking page shows updates since the day I ordered. I just wish the were more transparent and sent the tracking link much earlier. It would’ve saved them from a lot of bad reviews. I will continue to update this review based on my experiences.
Ironpandafit 回复2025-12-12
Dear customer,
We’re very sorry for the delay, especially as this was meant to be a Christmas gift.
Our team has now contacted you directly by email with an update on order IP386877 and the latest shipping information. Please check your inbox (and spam folder) for our message — we’ll continue to follow up until your parcel is safely delivered.
Thank you for your patience and understanding.
Ironpandafit Customer Service Team
I have just received my order - 10 days after I placed it. The quality of the shirts is good, the delivery time more than satisfactory, as I didn't pay for express shipment. However, the shop has a strange policy of not informing the customers about the shipment of the goods they ordered, which leaves them puzzled about the delivery time. Perhaps at some moments this would not be too important, however, when the things are meant as gifts for special occasions, it matters. I have good experience with Asian companies, I ordered goods shipped from China, India, Bangladesh and Uzbekistan and I have always received the estimated delivery time and the parcel number so that I could trace it, the moment it was shipped. Therefore, when this time the seller was silent for a week, I expressed my disappointment and confusion here, to which they responded within a few hours, just to give them justice. I would gladly give them five stars, if not the confusion. In my opinion, they get worse reviews not only from me because of this lack of information.
Ironpandafit 回复2025-12-13
Dear customer,
Thank you for reaching out—and we sincerely apologize for the worry and uncertainty you’ve been feeling.
You placed your order on December 5 with the thoughtful intention of giving Christmas gifts, and it’s completely understandable that a full week with no shipping update has left you frustrated and unsure what to do next. Please offer us your order information so we can check and help you better.
Again, we’re truly sorry for the silence and stress this delay has caused. Thank you for your patience—and for thinking of us for your holiday gifts.
Warmly,
Ironpandafit Customer Service Team
Ordered a shirt as a Christmas present on 11/28, didn't get any shipping information until the day it was delivered on 12/9. The cut is not the loose fit as it shows on the website. I reached out to customer service to return and have been going back and forth with them for over 24 hours and they are giving me the run around. They are not trying to honor their refund policy at all. They offered a new shipment but I would have to pay shipping again and it would take 15-20 business days before they ship it thus it won't be on time for Christmas. Or a 15% refund, which doesn't even cover the cost I paid to ship it in the first place, and I keep the shirt which is too small for whom I purchased it for.
Ironpandafit 回复2025-12-11
Dear customer,
Thank you for reaching out—and we are truly sorry for the deeply frustrating experience you’ve had.
You ordered a Christmas gift in good faith, only to receive no shipping updates until delivery, find the fit didn’t match what was shown online, and then face delays and inadequate solutions when trying to resolve it. That is not acceptable, especially during the holidays.You’re absolutely right: offering a 15% refund or a replacement that arrives weeks after Christmas—with you paying extra shipping—does not honor our responsibility or your trust.
We want to make this right, please offer your order number here so we can check and help you better.
You deserved clarity, timely communication, and a fair resolution from the start—not runarounds. We’re truly sorry we failed you, and we appreciate you holding us accountable.
Wishing you still a peaceful and joyful holiday season,
Ironpandafit Customer Service Team
Awesome designs and quality. I do want to be writing a 5 star review right now but I'm 5"7 and it's a mid drift on me. How can you nail everything else except length. Too long can be sorted out in a dryer. But too short. The shirt is a 100%waste of money
Ironpandafit 回复2025-12-12
Dear customer,
Thank you for your feedback — we’re really glad you liked the design and quality, though we’re sorry to hear the length wasn’t as expected. Your comments are very helpful for improving our sizing and fit in future productions.
We weren’t able to locate an order under your name; could you please reach out to us at [email protected] with your order number or purchase details? Our team will be happy to review this for you and explore possible solutions.
Ironpandafit Customer Service Team
Transaction was fine. But sweater is not the greatest quality. Very thin, and short torso. I dont mind that its tighter but barely covers my hips. As soon as you lay on the bench its above your waist. Wish it was longer. Im not a tall guy by any means, so its kinda strange that this would be an issue.
Ironpandafit 回复2025-12-12
Dear customer,
Thank you for taking the time to share your feedback. We’re sorry to hear that the sweater didn’t meet your expectations in terms of fit and fabric thickness — we really value your comments as they help us improve our products.
We weren’t able to locate an order under your name, so could you please reach out to us at [email protected] with your order number or purchase details? Our team will be happy to review this for you and see what we can do to make things right.
Ironpandafit Customer Service Team
Well! Like all other people who are complaining! This company does NOT care about customers at all. They are active in marketing and promoting their Facebook ADs, sending you tons of SPAM emails daily. but when it is time to fulfill orders they are dead!
I placed order # IP383279 on Black Friday for an amount of $165, and until this moment they didn't SHIP my order! I was stupid to choose the express shipping option (the most expensive one!!) if handling alone is taking more than 12 days! To make it even funnier! my address is in CHINA - It is where they ship from.
I emailed them multiple times, and each time they will send you something like this ( I am copying pasting actual responses):
1) would like to inform you that we are currently processing your order and it will be shipped out soon.
Once the shipment is on its way, we will provide you with the tracking number for your reference.
2) We would like to inform you that we are currently processing your order and it will be shipped out soon.
Once the shipment is on its way, we will provide you with the tracking number for your reference.
3) We are sincerely sorry for the delay and inconvenience.
I have told our related department to speed up the process of your order. If everything goes smoothly,we will ship it out. You will receive an email notification of the tracking number after the order shipped.
======
UPDATE#1: 15 December, 2025
It is been 5 days since I posted my review here. Still nothing. My order is not even shipped nor did they bother to clarify things out. In other words: NO BODY HAS CONTACTED ME AT ALL SINCE I PUBLISHED THE REVIEW. All they did is SUBMIT their chat-GPT generated response that you can see below. All you get is copy-pasteable AI content .In addition, the claim they made about refunding my shipping is a blatant lie.
Ironpandafit 回复2025-12-11
Dear customer,
First and foremost—we are deeply, truly sorry.
Reading your message, we recognize the full weight of your frustration, after 12+ days—your order hasn’t even been dispatched. To make matters worse, you’ve received nothing but copy-pasted, non-committal replies while watching promotional emails flood your inbox. That is not just unacceptable—it’s a betrayal of your trust.You’re absolutely right to be angry.
And you’re not “stupid”—you were misled by promises of speed and reliability that we have failed to uphold.Here is what we are doing RIGHT NOW: Your order #IP383279 has been escalated as URGENT We will ship it out as soon as possible.
As a gesture of sincere apology, we are issuing a full refund of your express shipping fee of your order. This should never have happened—especially not during the busiest shopping season, and especially not to a customer in our primary fulfillment region. The repeated generic responses reflect a systemic failure in our support process, and leadership is already implementing changes to prevent this from ever recurring.We understand if you’ve lost faith. But we hope this immediate action shows that we do care—and that your voice forced real accountability.
With deep regret and urgency,
Ironpandafit Customer Service Team
I ordered ever since December 3 and still no way to track it. Supposedly for Christmas gift but I’m still not sure if it’ll come on time or will it ever be arrived. How am I supposed how the process is going if no way I can track it. I spent $176 dollar and still confused
IP386992
Ironpandafit 回复2025-12-09
Dear customer,
Thank you for reaching out—and we are so sorry for the stress and uncertainty you’ve experienced.
Spending $176 on a Christmas gift and still having no tracking or clarity is completely unacceptable, and we sincerely apologize.We’ve immediately looked into your order and are treating this as urgent. Here’s what we’ll do right now: Locate your order in our system Confirm its current status (fulfilled, delayed, or pending) Provide you with real tracking information within 24 hours, please kindly check your email later.
We’re truly sorry we failed you here—and we’re committed to fixing it fast.We’ll follow up by email no later than tomorrow with a clear update. Thank you for your patience and for giving us the chance to make this right.
All the best
Ironpandafit Customer Service Team
No sign of my order that was placed 12th November, tracking not moved. Lost hope that it will actually arrive, customer service being less than helpful.
Order number #IP375443 been told to keep trying back in a couple of days, thats not good enough
Ironpandafit 回复2025-12-09
Dear customer,
Thank you for reaching out—and we are truly sorry for the complete lack of updates on your order placed November 12th.
Waiting this long with no movement on tracking and little support from our team is unacceptable, and we sincerely apologize for the frustration and disappointment this has caused.
Please offer your order information here or email to [email protected] so we can check and help you further.
Thank you for your patience, and again, we’re deeply sorry for letting you down. We’re committed to making this right.
Ironpandafit Customer Service Team
The shirts are awesome - however the sizing is a bit off and the customer service is slow. I sent out an email requesting the return information since that’s the process it said on the website and have yet to get a response. Now I can’t return the shirts I do not fit. I spent $72 and can’t even get a reply. I would love to wear these shirts to the gym but I’m very aggregated with the return process and lack of communication which makes me not want to use the website again
Ironpandafit 回复2025-12-09
Dear customer,
Thank you for your honest feedback—and first and foremost, we are truly sorry for the delayed response to your return request.
You’re absolutely right: after spending $72, you deserved a prompt reply and a smooth return process, especially when the sizing didn’t work out.We’re currently in peak holiday season, which has led to higher-than-usual inquiry volumes—but that’s no excuse for leaving you without support. We sincerely apologize for the frustration and lack of communication.
We want to make this ring, please offer your order information here so we can check and help you better.
Again, thank you for your patience and for giving us the chance to make things right. We hope to earn back your trust.
Ironpandafit Customer Service Team
Its a scam company. They claim to be us based but it’s a Chinese company selling the same goods you’ll get on temu. Shipping takes 15-20 days. Support is not helpful and really aggressive and arrogant. Another company advertising on instagram for Christmas which will never deliver for christmas. Save your money and shop elsewhere. Too many of these pop up companies fronting for Chinese wholesalers
Ironpandafit 回复2025-12-07
Dear customer,
Thank you for sharing your concerns—we take every piece of feedback seriously.
First, we want to clarify: Ironpandafit is a U.S.-based independent brand, founded and operated in Colorado. We design all our products in-house and work with trusted global partners (including ethical print-on-demand facilities) to fulfill orders—similar to many modern e-commerce brands, not as a reseller of generic goods.That said, we’re truly sorry your experience felt misleading or frustrating.
If your order didn’t arrive in time for Christmas, we deeply regret the disappointment—holiday timelines are tight, If our support team came across as aggressive or unhelpful, that’s not who we aim to be, and we sincerely apologize. We’ll review this internally to ensure better communication moving forward. To make this right, please kindly offer us your order information here or email to [email protected] so we can check and help you better.
We stand by the quality of our original designs and our commitment to customers—but if we fell short for you, we understand your frustration.Wishing you better experiences ahead, and thank you for holding us accountable.
Best regards,
Ironpandafit Customer Service Team
Not trustworthy. Company is not a US based company. Poor customer service. I have ordered from this establishment twice. First time there was a delay with shipping. One item was wrong size. Honestly thought it was an unfortunate mishap. I gave them another try. Again, delay in shipping. My package has said on four separate occasions out for delivery and then gets transferred back to multiple packaging centers. I contacted the support team. Randy from ironfit panda acts like it’s my fault for requesting a valid status of goods. Randy used poor grammar and punctuation. The punctuation came off rude and hostile. Till this day my items are still lost in the abyss and I have never received them. I was asked to update or respond to my review. Product has not been delivered. Still out in the abyss as of 12/7. The company wanted to redo the order but I declined due to the way it was handled and how the email response from Randy was handled.
Ironpandafit 回复2025-12-07
Dear customer,
Thank you for taking the time to share your experience—we hear your frustration, and we’re truly sorry for the repeated issues you’ve faced.
First, to clarify: Ironpandafit is a U.S.-registered business based in Colorado, and we stand by that. However, regardless of where a company is headquartered, what matters most is how it treats its customers—and in your case, we clearly fell far short.We sincerely apologize for this.
If Randy’s message came across as rude, dismissive, or hostile, that is unacceptable. It’s never your fault for asking for transparency about your order, and you deserved patience, clarity, and accountability.
We want to make this right immediately, we’ll investigate the carrier issue with urgency And we’ll use your feedback to retrain our support team on communication standardsIf you’re open to it, please reply with your order number so we can process this right away.
Again, we’re deeply sorry for the stress, disappointment, and lack of trust this has caused. You deserved better—from start to finish.
Best regards,
Ironpandafit Customer Service Team
Ordering and shipping went well, however the top I ordered I feel was not true to size. If you are ordering a crop I would def size up as the material does not stretch.
Ironpandafit 回复2025-12-06
Dear customer,
Thank you so much for your honest and helpful feedback!
We’re glad your ordering and shipping experience went smoothly—but we’re sorry to hear the crop top didn’t fit as expected. You’re absolutely right: our crop styles are designed with minimal stretch, so sizing up is often the best call for comfort and fit, especially if you prefer a more relaxed look or are between sizes.
We really appreciate you sharing this tip—it’ll help so many other shoppers get their perfect fit! We’re also reviewing our size charts to make fabric stretch (or lack thereof) clearer upfront. Please kindly offer us your order information here or email to [email protected] so we can check and help you better.
Thanks again for your support and your thoughtful note. Hope your next order feels just right!
Best regards,
Ironpandafit Customer Service Team
I order a 3xl shirt and when it arrived the shirt said 3xl but it’s like a medium size paid almost 40$ for nothing thanks
Ironpandafit 回复2025-12-05
Dear customer,
We are deeply sorry to hear that you experienced a sizing issue—it sounds frustrating and is certainly not something we want our customers to experience.
Please send your order number and a photo of the shirt to [email protected], and our team will immediately investigate and resolve the issue. Thank you for your feedback.
Ironpandafit Customer Service Team
I paid for express shipping and had it sent to my vacation address plenty of time ahead and it still dud not arrive before my vacation was over. The property owners will not ship it on to me so I'm just out the money.
Ironpandafit 回复2025-12-05
Dear customer,
Thank you for contacting us and letting us know. We sincerely apologize that your package could not be delivered before your holiday – we understand this must have been very frustrating for you.
Upon verification, the order was delivered within the timeframe provided by our courier service. However, we fully understand that this still did not meet your schedule.
We will contact you by email, and we would be happy to discuss with you how to find a suitable solution.
Again, we apologize for any inconvenience caused and thank you for your understanding. 💛
Sincerely,
Ironpandafit Customer Service Team
The cut of the t shirt is not as good as it looks in the pics
Ironpandafit 回复2025-11-29
Dear customer,
Thank you so much for your honest feedback—we really appreciate you taking the time to share it!
We’re sorry to hear the cut of the T-shirt didn’t live up to the look in the photos. While we strive to represent every detail accurately (including fit and drape), we know styling, lighting, and model proportions can sometimes create a different impression than how it lands in real life—and that’s on us to communicate better.
Your note helps us improve our product photography and size/fit descriptions so future customers have clearer expectations. We want to make this right, please offer us your order information here or email to [email protected] so we can check and help you solve it.
Either way, thank you for giving us a chance, and for helping us do better.
Best regards,
Ironpandafit Customer Service Team
Shipping was faster than expected (I am in the EU and expected shipping to take forever). Upon arrival shirts are low quality and too small... Support is not sending me a return address. I just want to send them back and get my money back.
Ironpandafit 回复2025-11-29
Dear customer,
Thank you for taking the time to share your honest feedback—and thank you especially for noting that shipping was faster than expected!
We’re truly sorry, however, that the shirts you received were not up to our quality standards and didn’t fit as expected. That’s on us, and we sincerely apologize.We also recognize that our support team failed to provide you with a return address promptly, which only added to your frustration. That’s unacceptable, and we’re addressing this internally right away.
As a next step, please offer your order information here or send it to our email [email protected] so we can check and help you solve it.
We appreciate your candor, as it helps us improve everything from product quality to customer care.
Best regards,
Ironpandafit Customer Service Team
Everything was correct and fit well, the muscle jacket was a bit bigger than I thought but still very nice. All of the words look good and aren't missing or tore up
Ironpandafit 回复2025-11-26
Dear customer,
Thank you so much for your kind and thoughtful feedback!
We’re really glad everything arrived correctly and fit well overall—and that the print quality held up strong with crisp, intact lettering (no peeling or fading here!).
We appreciate your note about the muscle jacket running slightly larger than expected—thanks for the heads-up! We’ll keep that in mind to help guide future sizing info.
So happy you’re enjoying your pieces. Thanks for choosing Ironpandafit!
Warm regards,
Ironpandafit Customer Service Team
It took three weeks for the clothing to come which was fine and when I tired them on they were to small. I emailed the support email three times for a return and never got a reply. Then they decide to said a surety email, from the same email I was told to email about a return
Ironpandafit 回复2025-11-25
Dear customer,
We are so deeply sorry for this frustrating experience—and for the lack of response when you reached out. You deserved timely, clear support from the start, and we failed to provide that.
That is not how we want any customer to feel. Ever.While we can’t change what happened, we can make it right now. Please reply directly to this message (or email us again at [email protected]) with your order number, and we will check and help you better.
You’ve shown incredible patience, and we’re truly grateful you’re giving us another chance to do better.
Warm regards,
Ironpandafit Customer Service Team
I wore the shirts one time and didn’t wash it yet and the corners of the design are already peeling up. Doesn’t seem like the shirt will last long.
Ironpandafit 回复2025-11-25
Dear customer,
Thank you so much for bringing this to our attention—we truly appreciate your honesty, and we’re genuinely sorry to hear about the print lifting after just one wear.
Our designs are meant to stay vibrant and intact through many wears and washes, so it’s concerning (and disappointing!) to hear the edges are already peeling—especially before even washing the shirt.We’d like to make this right immediately. Could you please email us at [email protected] with your order number and a picture of the item you received so we can check and help you better.
Your feedback helps us hold our production partners accountable, and we’re already looking into this batch to prevent future issues.
Thank you for giving us a chance to fix this. You deserve better—and we’re committed to delivering it.
Warm regards,
Ironpandafit Customer Service Team
Product quality is not good, sizing is all over the place and different for every piece of clothing. Says sweat shirt but it’s paper thin and supposed to be a 3x for a guy cut like a crop top supper shirt not even wearable. Got my wife two pair of leggings one fits good so so quality the other which was order in the same size almost fits our five year old.
Ironpandafit 回复2025-11-23
Dear customer,
We are deeply sorry to learn of your experience—this should absolutely not have happened.
We completely understand how disappointing it is to receive a product that does not meet your expectations in terms of quality and size.
This is not our standard, and we hope to resolve your issue properly.
We will contact you by email and do our best to arrange the best solution for you.
Thank you for bringing this issue to our attention. Your feedback will help us improve sizing consistency and quality control.
Sincerely,
Ironpandafit Customer Service Team
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