itemku

Dear Customer, We deeply apologize for the inconvenience caused by the technical issue preventing you from reading seller messages. We completely understand how frustrating this is during a transaction. To help us resolve this display issue for you, please submit a support ticket via the Help section on our app/website or email us directly at [email protected] with a screenshot of the problem. Our technical support team will investigate and assist you right away. Thank you!

Dear Customer, Regarding your order with number OD000000165563154, we checked that it's an Auto Delivery order which means your order is automatically sent by the system. To view your order, please go to the Purchase History menu and click Purchase Details on the order. Thank you.

Dear Customer, We apologize for the inconvenience caused by the unresponsive seller. We completely understand how frustrating it is to wait for a reply. Sellers are often processing orders for other buyers or handling a high volume of queue requests, which may cause a delay in response time. We kindly ask for a little patience as they work through their queue. If the seller remains unresponsive beyond the processing time limit, please submit a support ticket via the Help button on our app/website or email us at [email protected] so our team can assist. Thank you!

Dear Customer, We apologize for the concern regarding your itemku withdrawal request from September 1st. Due to a system processing issue, your withdrawal request was cancelled and the funds have been safely returned directly to your itemku balance. Please check your account balance to confirm. If you need further assistance or wish to re-submit your withdrawal, feel free to submit a support ticket via the Help button on our app/website or email us at [email protected]. Thank you for your patience!

Dear Customer, Thank you for sharing your feedback regarding our UI. We completely agree that a clean, simple, and easy-to-navigate interface makes for a much better experience. Our design and development teams are continuously working on platform upgrades and feature improvements based directly on user input like yours. We’ve passed your suggestions along to our product team for future updates. If you have any specific feature ideas or encounter any display issues, feel free to share them via a support ticket on our app/website or email us at [email protected]. Thank you!

Dear Customer, We apologize for the inconvenience regarding the missing item in your order. To allow our team to verify the transaction details and follow up with the seller regarding the missing content, please submit a support ticket via the Help button on our app/website or email us at [email protected] with your order number and proof of delivery received. Thank you!

Dear Customer, Thank you for your feedback! We are glad to hear that you enjoy our platform, but we apologize for the poor experience with our user interface. We are constantly working to improve our design and user experience. If you have specific suggestions on what we can improve, please feel free to share them by submitting a support ticket via the Help button on our app/website or emailing us at [email protected]. Thank you for helping us grow!

Dear Customer, Thank you for reporting this technical issue. We apologize for the inconvenience caused by the black or white screen when switching out of the app. To help our technical team investigate and resolve this, please submit a support ticket via the Help button in the app or email us at [email protected] with your device details and a screenshot or screen recording of the issue. Thank you!

Dear Customer, We apologize for the inconvenience caused by the app lag and the message inbox failing to close properly. To help our technical team investigate and resolve this issue promptly, please submit a support ticket via the Help button on our app/website or email us at [email protected] with details of your device , app version, and a screen recording of the glitch. Thank you!