Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.
Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers.
However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.
Sometimes when i already completed the transaction it will appear on the 'to be paid' section and 'to be delivered' section. in this case i dont know if the seller got the money or not.
itemku 回复2025-01-30
Dear Customer,
For the status "to be delivered" the seller currently processing your order, but seller has not received your money. Seller will be received the money if order status changes to "Complete"
Do not press the Done button or give rating on your order until you have received your order/issue has been resolved.
Thank you.
Why can’t I even use a visa gift card.It still counts as money so why doesn’t it count.
itemku 回复2025-01-20
Dear Customers,
We apologize for the inconvenience and we have previously requested additional information.
In order for us to assist you further, please send your transaction ID to [email protected] or through the following link: https://itemku.com/en/help-center/contact-itemku so we can help you further. We look forward to receiving your information!
Thank you!
It’s cheap but good i guess website is super slow and bad they need better servers or fix the website not loading and it takes forever for sellers to reply.
itemku 回复2025-01-13
Dear Customers,
We truly apologize for the inconvenience you've experienced. We're working hard to improve our website to ensure that you don't face this issue again in the future. You can try making a transaction again on our site now, and we hope everything goes smoothly.
If you continue to experience the same issue, please don’t hesitate to reach out to us at [email protected]. It would be very helpful if you could include a screen recording, so our team can quickly understand the problem and assist you better. Our Customer Support team is always here to help! :)
Thank you!
I'm not gonna lie but items/accounts in the site was great and cheap but
BIG BIG BIG but the site were not working at all!
i cannot login check my delivered items, cannot buy any stuff on that restarted my device wern't help at all
if yall fix the site problem it will be all perfect
itemku 回复2025-01-09
Dear Customers,
We truly apologize for the inconvenience you've experienced. We're working hard to improve our website to ensure that you don't face this issue again in the future. You can try making a transaction again on our site now, and we hope everything goes smoothly.
If you continue to experience the same issue, please don’t hesitate to reach out to us at [email protected]. It would be very helpful if you could include a screen recording, so our team can quickly understand the problem and assist you better. Our Customer Support team is always here to help! :)
Thank you!
Great prices and all that. But the site itself genuinely sucks I'm from Canada and I swear 9 out of 10 times the site takes a solid 30 minutes to load if it ever loads. And no it's not my wifi. It's the sites servers itself iv never had this issue with any other site and it's genuinely really annoying.
itemku 回复2024-12-20
Dear Customers,
We truly apologize for the inconvenience you've experienced. We're working hard to improve our website to ensure that you don't face this issue again in the future. You can try making a transaction again on our site now, and we hope everything goes smoothly.
If you continue to experience the same issue, please don’t hesitate to reach out to us at [email protected]. It would be very helpful if you could include a screen recording, so our team can quickly understand the problem and assist you better. Our Customer Support team is always here to help! :)
Thank you!
Hello I like to report that the seller said order was done but it isn't I didn't get my money back cause I cannot refund it I keep asking him when can I get my stuff but he never responds. Radiant Flux that the seller name
itemku 回复2024-12-05
Dear Customer,
We apologize for the inconvenience you have experienced. In order for us to assist you further, please send your transaction ID to [email protected] or through the following link: https://itemku.com/pusat-bantuan/hubungi-itemku so we can help you further. We look forward to receiving your information!
Thank you!
Not every saller have the same reputation as they published. Example for many shop who claimed can send diamond under 1 minutes, in reality much of them send the diamond 5 min up, and some of them didnt send it unles you give some protest to the seller. Well even for the instant feature, you will find some seller overclaimed it. Better go to other aplication, a lil bit expensive (arround 5idr/diamond) but they send it faster than most of itemku seller.
itemku 回复2024-11-25
Dear Customer,
We apologize for the inconvenience you've experienced. To help resolve your issue, please contact us via email at [email protected], providing your transaction number. Our customer service team will be happy to assist you further.
Thank you.
there’s a scammer and then when i ask for refund it is successfull but i didn’t get the money lol
itemku 回复2024-10-15
Dear Customer,
Thank you for your feedback, and we're sorry to hear about your experience. We want to clarify that refunds are primarily processed through My Wallet, which you can access here: https://itemku.com/en/my-wallet.
If you’re still having trouble or haven’t received your refund, we would love to assist you further. Please reach out to us directly at [email protected], and we’ll work on resolving this for you promptly.
They automatically put the order as completed, but the seller didnt delivery the order, tried to contact the seller, and open 2 times the case to the help support, and they didnt help me. Feel like they dont protect the buyer.
itemku 回复2024-10-08
Dear Customer,
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order and our support feature. We would like to understand more about the issue you’re facing. Please contact us at [email protected] so we can assist you further.
Thank you.
the price of starter accounts in the genshin impact game category has a price that is above the market price and some even have unreasonable prices for starter class accounts.
itemku 回复2024-10-01
Dear Customer,
Thank you for your feedback; we appreciate your input and suggestions regarding our product pricing. We always aim to offer a variety of options to suit different needs, and your feedback helps us improve. If there's a specific product or pricing concern you'd like us to look into, please don’t hesitate to reach out to us at [email protected] or through our help page.
Thank you
My refund request is not been refunded am waiting for so may day and sometimes the seller is to harsh and sometimes said a bad word and I report on customer service and the customer service did not do a thing and when I buy some product and gonna wait for to long 1day or 7day something the seller didn't send the product
itemku 回复2024-09-18
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience you've faced regarding your refund and the seller's behavior. Could you kindly contact us at [email protected] so we can investigate this further?
Your feedback helps us improve our services, and we appreciate your patience as we work to resolve this for you. We look forward to your confirmation so we can assist you in resolving this issue.
Thank you.
