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itemku

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关于 itemku

数据更新
网站
itemku.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
692 条评价
差评回复率
96%(265/277 条)
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商家自述

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

以上内容由商家自行提供,未经平台核实。

itemku靠谱吗?

itemku(itemku.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 753 条用户评价,属于商业服务分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 96% 的差评;评价主要围绕产品、使用体验、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I tried buying a 4 letter Roblox…

I tried buying a 4 letter Roblox account when trying to buy it says I'm not allowed to or there's a error after that itemku replied to my review and told me things to do but it still didn't work

itemku 回复2025-10-01

Dear Customer, We apologize for the inconvenience you experienced. The payment error you encountered is usually due to several reasons, such as connection problems, browser cache, or temporary limitations from PayPal's own security system. To resolve this, you can try making the payment again without using a VPN or similar services so our system can process the transaction securely. We also recommend clearing your browser's cache and cookies. We hope these steps quickly resolve your payment issue. Thank you for your understanding and cooperation.

Great sites, but needs more security.

This is a great site. You can find cheap items here. To avoid scams, find how much the product has been sold and the reviews. Itemku needs to increase their security (well, to avoid scams.) Be careful of the link that the seller sends. There is no such things as "gifting has been enabled in our server". I got scammed 1 time but luckily I got my account back. Super cheap prices can also be a red flag. In my knowledge, this mostly happens on roblox. But overall, really great site to buy stuff. Rlly cheap and kind sellers.

itemku 回复2025-09-30

Dear Customer, Thank you for your honest and detailed review! We're thrilled to hear that you find us a really great site to buy stuff and appreciate the cheap prices and kind sellers. We hear your call to increase security. We are continuously working to improve our systems to automatically detect and ban fraudulent activity, particularly concerning malicious external links. Your input helps us prioritize where to focus our efforts. If you need any help, feel free to contact us at our Help Center or via email at [email protected]. Keep using itemku for all your gaming needs! :)

so The seller is talking too long to…

so The seller is talking too long to respond I orderd it 5hrs ago and the seller ddint even messge me back

itemku 回复2025-09-27

Dear Customer, We apologize for the worry and inconvenience you are feeling regarding the seller's slow response. We understand that waiting for 5 hours without a word certainly makes you anxious. We suspect that the store you chose is currently overwhelmed with orders, meaning the seller needs to respond to incoming chats and process orders one by one. You do not need to worry, because as long as your order status has not changed to "Delivered," your purchase money is safe and has not been forwarded to the seller yet. If you need any help, feel free to contact us at our Help Center or via email at [email protected]. Thank you for your understanding.

Its save, BUT.

Its save, but dont buy accounts. They are being recalled and u cant get it back in any way adn cant get a refund. Pretty sure every other account seller is a scammer too Edit: since itemku responded thinking I didn't secure the account right: the original owner can always reclaim the account by filing a support ticket with the first email that the account was linked with. The Itemku support team didn't help me either, they jus told me I "secured it so I obviously still own it"

itemku 回复2025-09-21

Dear Customer, We are regret for the issue that you experienced. Before this, when you received the account from the seller, did you secure it according to the recommendations we provided? This is important because once an account is sold and all data has been secured by the seller, they should no longer have access to it. We suggest you try contacting the game's support team if the account you purchased has been stolen, so they can help restore it for you. Thank you and apologize for this inconvenience.

"You are not allowed to use this type of payment" bug?

I bought couple of items, got them, but when I tried to buy some items a second time the payment page just said that "I'm not allowed to use this type of payment* when I've used the same payment for my first order. Well, also tried card, didn't work. So IDK what's up with that + the site is just really laggy in general, like really not optimised well

itemku 回复2025-09-15

Dear Customer, Thank you for your review. We apologize for the payment issues you experienced and for the inconvenience of the slow website. Regarding the payment issue, we suggest you try a different payment method available on our site. Sometimes, problems like this can occur due to factors beyond our control, such as connection issues or policies from the payment provider itself. As for the slow site performance, we appreciate you bringing it to our attention. Our technical team is continuously working to optimize the site to be faster and more convenient for all users. If the payment issue persists after trying another method or if you have any additional information, please contact our support team so we can assist you promptly.

Some of the seller's are trust worthy I…

Some of the seller's are trust worthy I still haven't in countered a scammer seller yet...Even though just still be aware not all seller's are trust worthy there I'm just a new buyer here but be careful new buyers

itemku 回复2025-09-14

Dear Customer, Thank you very much for your review. We greatly appreciate your feedback as a new buyer on our platform. We are very happy to hear that you had a positive experience and successfully found trustworthy sellers. This experience means a lot to us and motivates us to continue improving the quality of our service. We want to ensure that we are always working to provide a safe and comfortable buying and selling environment. Thank you for sharing your experience, and we hope to continue serving you well on Itemku.

the account was taken back by the seller

The CapCut account I purchased on the 2nd was hacked by the seller. Please provide a solution.

itemku 回复2025-09-07

Dear Customer, We apologize for the inconvenience and frustration you've experienced. We understand how upsetting it is when a purchased account has an issue. Our team has already received your report regarding order OD000000145115624. We are currently coordinating with the seller to quickly resolve your order issue. We will inform you as soon as there is an update from the seller. We appreciate your patience while you wait to hear from us.

The helpcentre does not work

I don't know how to get the pet that I bought, get to my roblox account and the help centre doesn't work.. can somebody help me?

itemku 回复2025-08-26

Dear Customer, We apologize for the trouble you've had in getting your item and the issue with our help center. After reviewing your order, we found that it has already been refunded. The funds for your purchase have been returned to the original payment method you used. If you encounter any issues with the help center in the future, you can always send your report directly to us at [email protected]. We're here to help if you have any other questions. Thank you.

The app hardly works and the…

The app hardly works and the notification system is floppy but if you use the site everything works exept the notification system for the rest everything is great

itemku 回复2025-08-26

Dear Customer, Thank you for this constructive feedback! We sincerely appreciate you taking the time to share your experience. It's great to hear that everything on our website is working well for you, but we understand your frustration with the issues you've encountered on the app and with our notification system. Please know that we've taken note of your feedback and are committed to improving our platform. For any bugs you find in the app, you can report them to our support team so they can be forwarded to the relevant team for investigation. We're committed to improving our platform to ensure a smooth and reliable experience for all our. Thank you.

scam

I bought some things off the game but got 2 cancelled orders were it says i will get my money back never got it tho so got scammed for about 15$

itemku 回复2025-08-14

Dear Customer, We apologize for the frustration and confusion caused by your two canceled orders and the missing refund. We understand how concerning this must be. We have checked the order numbers you provided, TR00138800178 and TR00138626938, and can confirm that their status is indeed listed as "cancelled." Our support team has already sent an email to your itemku account to help investigate the issue. We kindly ask you to reply to that email with the requested information so we can conduct a thorough review and assist you with the refund. We look forward to hearing from you. Thank you for your cooperation.

annoying

honestly sucks i can order but when u order too much they wont let u order and cancel ur orders

itemku 回复2025-08-09

Dear Customer, We apologize for the unpleasant experience you had with your order cancellations. We understand your frustration when orders you've placed cannot be processed. To clarify, there should be no limit to the number of orders you can place on itemku. You are free to make as many purchases as you need. To investigate why your orders were canceled, we need more information. We have already sent a request for details via Trustpilot. Please help us by providing your itemku account email so our team can immediately check and resolve this issue. Thank you for your understanding and cooperation.

Got scammed when purchasing account…

Got scammed when purchasing account booster service in itemku. Seller took an item from my account, and without confirmation the order get refunded (without the item given back to me). Already reported to customer service, but after few replies, the customer service didn't reply anymore. No action taken for this, not even a reply to my complaint. Update 07/08/25 Itemku customer service finally took action and block the seller. Well, I don’t have my item back, but this is enough for me.

itemku 回复2025-08-06

Dear Customer, We are truly sorry and concerned to hear about the bad experience you had while using an account booster service on itemku. We understand your frustration when your item was taken and your report was not immediately responded to. We have already initiated a confirmation process with the seller regarding your report. We apologize for the delayed response from our team, which was due to the time needed to gather information. Our team has now replied to your report. We kindly ask you to provide the additional evidence requested so that our team can conduct a further examination and resolve this issue as quickly as possible. Thank you for your understanding and cooperation.

alright but has major flaws

prices are relatively cheap and sellers are pretty fast. However, you don’t get notifications for messages. You just have to keep checking the site and it’s pretty annoying. And I’ve seen people talk about how the refund process is horrible. I understand this review is supposed to be from my experience, but I’ve been seeing people talk about this recently and I just need to say it. And even though I haven’t experienced it first hand, asking for a refund and getting it in your “itemku wallet” is absolutely insane. People want their money to be transferred back into their account, not into some form of itemku credit. Other than that, the site it alright.

itemku 回复2025-08-03

Dear Customer, We are truly sorry to hear about the bad experience you had on our platform. Regarding the notification issue, we suggest you double-check your itemku account settings to make sure notifications are enabled. This will help ensure you don't miss any important messages from sellers or buyers. We understand your concerns about the refund process you've heard from others, and we appreciate you bringing this to our attention. We want to let you know that we direct refunds to your itemku wallet to make the process much faster and more efficient for customers. We want to assure you that the funds are not lost or "stuck" and can be fully used for all other purchases on itemku. Your feedback is very valuable to us. We will continue to work on improving our service, including our notification features and policy clarity, to make your experience even better. Thank you for your understanding.

Cheapest and fastest product delivery

Cheapest and fastest product delivery I'm not giving 5 star only because the website issue,the website sometimes doesn't work properly.only that's the issue but products here are cheapest among the other websites

itemku 回复2025-08-03

Dear Customer, Thank you so much for your review! We're glad to hear that you find our product prices to be the cheapest compared to other websites. We're very sorry, however, to hear that you experienced issues with our website not working properly. We take this feedback very seriously, as we want your experience to be seamless from start to finish. To help us fix this, could you please provide more details about the issue you encountered? For example, what specific part of the website wasn't working, or what browser you were using. We're committed to making sure our site is reliable and user-friendly, and your feedback is crucial in helping us achieve that goal. We hope to earn that 5-star review from you on your next visit!

It keeps saying transaction decline

It keeps saying. "Your transaction could not be processed at this time. Please retry with a different card or payment method". Nothing wrong with my payment why it decline always

itemku 回复2025-08-01

Dear Customer, We are truly sorry for the issue you experienced while trying to make a purchase. We understand how frustrating it is to wait without a clear solution. We recommend that you try using another payment method available on our platform. If you have already tried other methods and are still experiencing problems, or if you would like us to check the status of your report, please provide your order number or ticket number. We will follow up immediately. Thank you for your understanding and patience.

Quite Great well sometimes the seller…

Quite Great well sometimes the seller are WAY too slow Like You have to wait 3 days But b overall it was great still Dont fully trust the Website theres a scam seller

itemku 回复2025-07-30

Dear Customer, We're glad to hear that overall you find itemku "Quite Great"! We appreciate your honest feedback, including your concern about some sellers being "WAY too slow" and the presence of scam sellers. We understand that waiting 3 days can be frustrating, and the issue of scams is certainly something we take very seriously. We are continuously working to improve seller response times and to enhance our security measures to minimize the risk of fraudulent activities on our platform. Your trust is incredibly important to us. To help us address these issues more effectively, please report any specific incidents of slow sellers or suspected scam sellers to our support team with details like order numbers or seller IDs. This information is crucial for us to investigate and take appropriate action. Thank you for your valuable feedback, and we are committed to making itemku an even better and safer place for everyone.

I've been cheated twice on my items…

I've been cheated twice on my items when topping up and I'm disappointed and uncomfortable. Please fix it again, admin.

itemku 回复2025-07-28

Dear Customer, We're truly sorry to hear about the very disappointing experience you've had. We understand how frustrating it is to face an issue with your order. We want to help you get this resolved. We've already reached out to you via Trustpilot requesting the order details. To ensure we can process your refund and investigate this matter thoroughly, please provide us with the order number for this transaction. Once we have the order number, please report the full details of this issue to our support team at [email protected]. We're committed to ensuring fair transactions and will do our best to assist you with your refund and address the seller's unresponsiveness. Thank you.

Withdrawal problems and customer service

My purchase is fine, is just that i dont like the fact that the customer service said the withdraw paypal function is coming soon yet its like taking forever, i dont understand why is there no other withrdraw methods and is like they force you to keep the refund money in their website. Their customer service always reply the same, when it comes to you facing any issues like scams, refunds and etc. i never seen any customer service person, say anything new other than their default copy and paste paragraph, just makes me think they are just AI

itemku 回复2025-07-20

Dear Customer, We sincerely apologize for any inconvenience you've experienced, particularly concerning our withdrawal features and the service from our support team. We truly value your feedback and want to assure you that we are continuously working to improve both our features and service quality. Regarding the PayPal withdrawal feature, our team is currently in the refinement and coordination phase with relevant parties to ensure this feature can be used safely and conveniently by all users. We understand that the current limitations in withdrawal methods can be challenging, and we assure you that this feedback has been passed on to our development team. Concerning the response from our support team, we apologize if the replies you received felt impersonal. We are continuously conducting training and regular evaluations to enhance our team's communication quality, so they can provide more relevant and responsive solutions tailored to each user's situation. If you still have any issues or further questions, please don't hesitate to contact us again. We are always here to help. 🙏 Thank you for your trust and input. We hope your future experiences with us will be much better.

Honest review

I've been using this web/app for over a year now, and honestly, it's been a pretty solid experience overall. I even rated it 5 stars on the App Store because of how easy it was to find good deals. Most things are super affordable compared to other platforms, which I really appreciate. That said, the app itself does have quite a few bugs. Sometimes the screen just blacks out or refuses to load properly, which can be frustrating when you’re trying to get things done fast. The website version, however, is much more stable, so I actually recommend using that instead if you want a smoother experience. What really dropped my confidence lately though is their handling of refunds and customer support. I recently dealt with a bad seller after I placed my order, I noticed they had a lot of 1-star reviews. The product wasn’t acceptable, and I made it clear to customer service that I didn’t want to deal with the seller anymore and just wanted a refund. Unfortunately, the CS team, although polite, kept pushing me to use the product or resolve things with the seller, which I had clearly said I didn’t want to do. It's been two days and I'm still stuck with something I don't want, from a seller with a bad track record, and no refund. So while the platform itself is convenient and can save you money, I’d say be very careful with sellers, and double-check reviews before ordering. And if anything goes wrong, just be prepared. It might take a while to resolve, and not always in your favor.

itemku 回复2025-07-17

Dear Customer, Thank you for taking the time to share your experience with us, and we truly appreciate your continued trust as a loyal customer. We’re really sorry to hear about the inconvenience you experienced. We completely understand how frustrating it must have been to deal with a product that didn’t meet your expectations, especially after noticing the seller’s previous ratings. Based on our review, the product provided by the seller is valid and can be used, although we understand that you experienced difficulties when trying to access or use it. The seller has also attempted to offer a solution to help you resolve the issue. If you still feel unsatisfied or disagree with the resolution provided by our support team, please don’t hesitate to reach out again so we can take another look into your case. Your feedback is very valuable in helping us improve our service. Thank you once again for being part of our community. We're always here if you need any further help.