Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.
以上内容由商家自行提供，未经平台核实。itemku（itemku.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 753 条用户评价，属于商业服务分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 96% 的差评；评价主要围绕产品、使用体验、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Dear Customer, We sincerely apologize for the delay. We completely understand how eager you are to receive your order. Please note that each item has a specified processing time and sellers often handle multiple queued orders. However, if the Delivery Guarantee time has passed without a response from the seller, please click the Help button on your order page so our team can assist you directly. Thank you for your understanding!
Dear Customer, We are truly sorry to hear this. If you believe you have been scammed, please rest assured that your payment is held safely by itemku's Safe Trading Guarantee system while an order is unresolved. Please click the Help/Report button on your order details page immediately to flag the transaction and prevent any funds from being released to the seller. If you are unable to access the page, you can email us directly at [email protected] with your Order ID so our team can immediately halt the order and investigate. Thank you!
It was my first time making a purchase at itemku, and i had a horrible experience purchasing a Roblox virtual item voucher code for about 4 USD. The seller gave me an invalid code, so i had to contact itemku CS. The whole process trying to get a refund/replacement code was a 4 days nightmare. The CS will demand countless proofs to the point it became unreasonable. They still asked me for further verification even after i sent them screenshots of my email with Roblox Customer support, their bot and their real human agent where it shouldve been a dead end for the seller where I would be able to receive my refund immediately. Unfortunately, the seller was stalling, contacting their suppliers for a replacement code. Eventually the seller provided me with a replacement code, but it was still invalid, and when I told this to itemku CS, they made me repeat the exact same process, and I was forced to. Even after providing everything they need to close the dispute, and ask for my refund, they did not process my refunds because the seller did not agree to that solution, still wanting to contact their supplier for a new code. And finally after 4 says, the code works. Although im still grateful and happy that itemku CS was able to help me, I think they deserve 2 stars because the process was way too long for something so simple, itemku CS also ignored my explanation that was reasonable and related to all my proofs. And on top of that, I think they were siding with the seller most if the time. There is room for improvement for item customer support.
Dear Customer, Thank you for sharing such detailed feedback, and we sincerely appreciate your patience in working with us until the issue was fully resolved. We apologize for the exhausting process and understand your frustration regarding the timeframe and verification demands. To provide transparency, the delay occurred because the seller had to coordinate directly with their supplier a process that naturally takes time depending on the supplier's response rate. Additionally, the detailed proofs requested were strictly required by the supplier to verify the invalid voucher status on their end. We want to assure you that itemku CS remains entirely neutral and fair to both parties. We do not side with sellers, but we must ensure proper cross verification before approving cancellations or replacements. We are glad you ultimately received a working code, and we will use your feedback to streamline our dispute processes. Thank you for choosing itemku!
just to make sure. Seller send the item fast n carefully
Dear Customer, thank you so much for your feedback! We are glad to hear that the seller delivered your item quickly and safely. Enjoy your purchase and see you on your next trade with itemku!
It’s takes FOREVER to load the report page, i got scammed by cats store, never got the thing i bought, the didn’t even send sever link nor add me and I couldn’t deal with the problem, the shop decides to ghost me and like they know i can’t open the report page
Dear Customer, We are deeply sorry for the extreme frustration caused by the page loading issues while trying to report this scam, especially after receiving no delivery or response from the seller. If the Help/Report page in your order details is failing to load, please try clearing your browser cache, switching to a different network, or accessing your order via a mobile browser. Alternatively, you can reach out directly to our support team via email at [email protected] with your Order ID and screenshots of the issue so we can manually intervene and hold the transaction. Rest assured, itemku takes seller fraud very seriously under our Safe Trading Guarantee, and we will thoroughly review this seller once your report is logged. Thank you for your patience!
Because I bought alight motion premium, it was not sent
Dear Customer, We are sorry for the confusion! Upon checking this account's order history, we only found a completed purchase for Robux. If you made the Alight Motion Premium purchase using a different itemku account, please log in to that account and click the Help / Report button on the order details page so our support team can locate the transaction and resolve the issue immediately. Thank you for your patience!
Dear Customer, Thanks for the honest feedback! We know how important strong brand presence and advertising are for growing the marketplace. We'll pass your suggestion straight to our marketing team as we work on expanding our reach and promotional efforts. We appreciate your support!
I quite like it but there is one item that I bought, namely an account for 90 thousand and until now the item has not been given. I have requested a refund but it cannot be done. Please help me with my item.
Dear Customer, We are truly sorry for the trouble and frustration regarding your order. If the seller has not delivered the item and your initial refund request was not processed, we want to look into this immediately. Please reach out to CS so our team can manually review your order and get this sorted for you right away. Thank you!
I've had only two bad experiences out of several dozen. One time a seller changed the price on something I ordered after I accidentally fell asleep, doubling the cost I believe solely because they saw how many units I had ordered and was waiting on before dozing off. He quite literally cancelled the order when it hadn't even been 24hrs (which isn't within policy) to try and push me into repurchasing at double the price which I didn't do lol. Another time I bought something from a different seller and was told to wait so I did but then literally 6 days went by of them being online but ignoring my messages asking when exactly I could get my item/reminding them that I was owed my purchase and that they were overlooking me at this point. Support from Itemku itself was excellent and reimbursed me in full but it was a frustrating experience and now even if that seller is the cheapest listed I won't use them.
Already got scam twice
Dear Customer, We are truly sorry to hear about this. We take scam claims very seriously. As we haven't received a report from your account yet, please contact our Customer Support team immediately with your Order ID and transaction proof so we can freeze the seller's account and investigate right away!
It was a good Website that can be used for buying in-game item which is affordable prices. The Complain Was Great response if you had problem while buying, after buy or refund. There only small problem is anti hackback guarantee for an account that expensive it need more anti hackback time so the buyer feel more safe
I don't like The tax to pay for The transaction... I hate it...
Best I’ve ever seen, Niche.
Nice and fast but the app always like lagging
Dear Customer, Thanks for the great feedback on our service, and we apologize for the app lag! Our tech team is actively working on performance enhancements to make browsing smoother. Please make sure your app is updated to the latest version, and feel free to reach out to CS if the issue persists. We appreciate your support!
共 753 条符合条件的评价
