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itemku

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753 条评价

3.1753 条评价
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关于 itemku

数据更新
网站
itemku.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
692 条评价
差评回复率
96%（265/277 条）
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[email protected]itemku.com

商家自述

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

以上内容由商家自行提供，未经平台核实。

itemku靠谱吗？

itemku（itemku.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 753 条用户评价，属于商业服务分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 96% 的差评；评价主要围绕产品、使用体验、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

c
customer印度尼西亚 · 写过 1 条评价 · 已认证 · 体验于 2026-08-20 ·

I cant refund my money and also i got…

I cant refund my money and also i got MANY scammed, but i will still using "itemku"

itemku 回复2026-08-28

Dear Customer, Thank you so much for your loyalty and for continuing to trust itemku for your gaming needs! We are truly sorry to hear about the difficulties you experienced with your previous transactions and refunds. We are constantly working to improve our systems to ensure every purchase goes smoothly, safely, and hassle free. If you ever run into any issue with an order, please reach out to our Customer Support team so we can assist you right away. Thank you for sticking with us we'll keep working hard to deliver the best experience for you!

RUI ZHE GUN马来西亚 · 写过 3 条评价 · 已认证 · 体验于 2026-08-20 ·

got some game don't have sell

itemku 回复2026-08-28

Dear Customer, Thank you for reaching out! We are constantly working to expand our catalog to cover more games and digital products. Could you let us know which game you are looking for? We will forward your request directly to our team so we can invite sellers and open a category for that game as soon as possible. Thank you for helping us grow!

c
customer.Q印度尼西亚 · 写过 2 条评价 · 已认证 · 体验于 2026-08-19 ·

The thing that I don't like is the loss…

The thing that I don't like is the loss that will occur to the buyer when the seller's response is slow, when we buy goods at a fairly high price but they don't send it quickly, that's when Wanting a refund cannot be done on the same day, as a result the buyer must always be patient without any certainty, if the seller does not care about the buyer, the buyer will have to wait until tomorrow.That's all, maybe ...

itemku 回复2026-08-27

Dear Customer, Thank you for your valuable feedback! We know how important instant delivery is when purchasing digital products, and we apologize for any stress caused by delayed seller responses. Please keep in mind that every item comes with its own Estimated Delivery Time. Refunds are tied to this window to allow sellers a fair chance to deliver. That said, we are taking your notes straight to our team to streamline our refund triggers and better handle slow seller responses. We really appreciate you helping us improve!

c
customer印度尼西亚 · 写过 1 条评价 · 已认证 · 体验于 2026-08-18 ·

Cs is badddd

itemku 回复2026-08-26

Dear Customer, We are truly sorry to hear that you feel this way about our Customer Service, and we would love the chance to make things right! After checking our system, we notice there are no active messages or tickets logged from your account yet. If you are experiencing an issue with an order, payment, or seller, please reach out directly to our Customer Support team via the Help Center or submit a report with your Order ID. Our team is ready to step in and assist you right away. Thank you for your feedback!

c
customer印度尼西亚 · 写过 1 条评价 · 已认证 · 体验于 2026-08-17 ·

Click response is very slow

Click response is very slow; please fix this. It would be better if it were packaged as a "lite" app to make it run more smoothly.

itemku 回复2026-08-25

Dear Customer, Thank you for sharing your feedback and for the valuable suggestion! We sincerely apologize for the slow response times and lag you are experiencing. Our technical team is actively working on performance optimizations and bug fixes to make the app lighter, faster, and more responsive. Suggestions like a 'Lite' version are extremely helpful as we look for ways to streamline the interface. In the meantime, clearing the app cache via your settings may help improve response speed. We appreciate your patience while we work on these performance upgrades!

Cedric Yann德国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-17 ·

The fees are too high.

itemku 回复2026-08-25

Dear Customer, Thank you for the honest feedback! We understand your concern regarding fee amounts. Our processing fees directly support secure transaction systems, payment gateway charges, and buyer safety features. We are constantly evaluating our fee structure to provide the best value possible. We appreciate your support and hope to offer you better deals in future updates!