iVisa

Dear Jeroen, We hope you are doing well. We have sent you an email with all the relevant information regarding your case. We would also like to kindly clarify that iVisa is a third-party service provider that applies for visas and travel documents on behalf of our customers, ensuring that documents are uploaded correctly and applications are processed on time. Our role is to help prevent additional information requests from the government and minimize the chances of visa or document rejection. As such, we charge our own processing fee. If you need any further assistance, please feel free to reach out to us at [email protected]. We hope you have a great week. We are here for you, Laura, iVisa.com

Dear Anabela, Thank you for sharing your feedback. Please note that we have sent you an email with all the relevant information regarding your case. We're pleased to hear that your visa was delivered on time and that you appreciated the updates throughout the process. Regarding your photos, any adjustments made were only to ensure they met the government's technical requirements, helping avoid delays or rejection. As your visa was approved, the photos met the required standards. We would also like to kindly clarify that iVisa is a third-party service provider that applies for visas and travel documents on behalf of our customers, ensuring that documents are uploaded correctly and applications are processed on time. Our role is to help prevent additional information requests from the government and minimize the chances of visa or document rejection. As such, we charge our own processing fee. We appreciate your feedback and thank you for giving us the opportunity to clarify these points. We are here for you, Laura, iVisa.com

Hello! We are sorry to hear about your experience and appreciate you taking the time to share your feedback. We would like the opportunity to review your case in detail. However, we were unable to locate an order associated with the name displayed on Trustpilot. Please email us at [email protected] with your Order ID so we can investigate what happened and provide further clarification. We understand how frustrating visa application issues can be, especially when you have previously experienced a smooth process. Once we receive your Order ID, our team will carefully review your application history and communications to better understand the situation and assist you accordingly. We look forward to hearing from you. Best regards, Specialized Support Team, iVisa.com