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美丽与健康

I'VRE

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299 条评价

3.9299 条评价
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关于 I'VRE

数据更新
网站
ivre.sg
分类
美丽与健康
所在地
新加坡
状态
待认证
差评回复率
30%(19/64 条)
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商家自述

I'VRE is Singapore's first and only perfume subscription service that offers over 100+ designer fragrances for consumers to choose from.

以上内容由商家自行提供,未经平台核实。

I'VRE 靠谱吗?

I'VRE (ivre.sg)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 299 条用户评价,属于美丽与健康分类,口碑一般。73% 的评价为 4 星及以上,19% 为 1 星;商家回复了 30% 的差评。数据最后更新于 2026-10-24。

用户怎么说

Service has been really good except…

Service has been really good except for the delays in the delivery service. Ive placed two orders more than a week ago and I haven’t received them till now ;(. Please don’t let this bring ur spirits down. I know you guys can definitely do better!

I'VRE 回复2023-07-18

Dear Jason, We're sorry to hear that, due to our mid-year sales, our deliveries were delayed and we are deeply apologetic for this. We will improve our processes and ensure that such occurrences will not happen again. Should you need any further assistance, do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team

Vial was less than half filled

Was overseas when I received my parcel. Vial was less than half full. Customer service told me they could not do anything as it was more than 2 weeks (note I was overseas from 27 May - 12 jun) Caution all customers to check their vials

I'VRE 回复2023-06-18

Dear Daren, Upon further investigation, we understand that your parcel was delivered on the 27th of May 2023 at 11:50am. Subsequently you had contacted us today 3 weeks after the date of delivery informing us that one of the vials had leaked. Unfortunately we are not able to assist on an exchange due to our company policy as it has been more than 2 weeks since the order had been delivered. Should you have any further enquiries do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team

Happy with what I'VRE is offering but there's room for improvement

First order took awhile to arrive because they ran out of stock, but the customer service was excellent. Prompt replies every time I emailed them. There are definitely areas of improvement e.g. after logging in, all I can do is view my past order and I have to use a separate link from my email to make changes to my subscription. But I am happy to support this young company, and hope they continue to improve their user experience and expand their product line.

Customer Service is One of the BEST I encounter 😍

The customer service is by far I encounter is the best. Their customer service is 24/7 and they responded to your queries very quickly! I got my queries answer very quickly in both their IG and WhatsApp. I have been subscribed to their perfume for 3 months and their perfume has turn me into long term subscriber. I don’t need to spend tons of money on branded or full bottle perfume anymore. They have more than 200+ choices of fragrances and I’m not worried if there is none for me to try! Keep up the good work I’VRE team! You guys are amazeballs ❤️❤️

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