Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
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Melissa · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
快速反应
JB 很快回复了我,回答了我的问题。这不是我所希望的答案,但至少我现在知道了。谢谢你!
Ivy Rx 回复2026-08-03
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
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Julia G. · 写过 11 条评价 · 体验于 2026-08-03 ·
★★★★★
与 Aljohn 合作非常愉快……
Aljohn 非常乐意与我合作处理我的折扣代码。 我真的很感谢优质的客户服务。
Ivy Rx 回复2026-08-03
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
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Curtis Hefley · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
很棒的服务
非常有帮助仍在等待产品
Ivy Rx 回复2026-08-03
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
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Customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
非常有帮助和友好
Ivy Rx 回复2026-08-04
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
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Wesjine Monvilus · 写过 2 条评价 · 体验于 2026-08-03 ·
★★★★★
JB 让一切变得简单轻松……
JB 让我的流程中的一切变得简单易行。
Ivy Rx 回复2026-08-04
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Thank you for taking the time to leave us a review, Jenny! We’re so glad to hear that all your needs were fully addressed. Providing attentive, patient-centered care is our top priority, and we’re always here to support you whenever you need us.
Thank you for sharing your feedback. We’re truly sorry to hear about the delay and frustration you experienced regarding the incorrect additive in your medication and the replacement shipment.
We understand how disappointing it can be to wait for a resolution after already providing the requested information. This is not the experience we want for our patients, and we appreciate you bringing this to our attention.
Someone from our team will be reaching out to you shortly to review your concern, check the status of your replacement order, and provide further assistance.
Thank you for your patience and for giving us the opportunity to address this.
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Customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
非常有帮助!
Ivy Rx 回复2026-08-04
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Thank you so much for sharing your experience! We’re glad to hear the support from our team and the accessibility of our pricing have made a positive difference in your Ivy Rx journey. We understand how important consistent support and reliable care are, especially when insurance coverage changes. We’re grateful you chose Ivy Rx and that your experience has met your expectations. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate your trust, and we’re always here if you need anything.
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Customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
保罗对我的帮助很大……
保罗对我的担忧非常有帮助。谢谢!
Ivy Rx 回复2026-08-02
Thank you so much for your feedback! We’re glad to hear Paul was very helpful in addressing your concerns and providing the support you needed. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives reliable and caring assistance. We truly appreciate you sharing your experience, and we’re always here if you need anything.
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Danielle R · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
他们需要寻找另一家药店……
他们需要寻找另一家药房来购买索马鲁肽,因为无论剂量如何,它都非常弱。 1050美元付诸东流。
Ivy Rx 回复2026-08-03
Thank you for sharing your feedback. We’re sorry to hear that your experience with your semaglutide treatment did not meet your expectations.
We understand how disappointing it can feel when you invest time and money into your health journey and do not see the results you were hoping for. Treatment response can vary from person to person, and we would appreciate the opportunity to better understand your experience and review your concerns.
Someone from our team will be reaching out to you shortly to assist, review your treatment details, and help address any questions or concerns you may have.
Thank you for bringing this to our attention and allowing us the opportunity to support you.
Thank you so much for your heartfelt feedback! We’re truly grateful to hear that our team has made you feel comfortable, respected, and supported throughout your health journey. We understand that these conversations can feel personal, and we’re glad our approach has helped create a positive experience where you feel heard without judgment or pressure. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives compassionate and personalized support. We truly appreciate your trust, and we’re always here if you need anything.
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Zara Parra · 写过 1 条评价 · 体验于 2026-07-31 ·
★★★★★
到目前为止,服务方面一直很好,我…
到目前为止,服务一直很好,一旦我的治疗有效,我会更新!jb 很棒!
Ivy Rx 回复2026-08-03
Thank you so much for your feedback! We’re glad to hear your experience with Ivy Rx has been positive so far and that JB has provided great support. We appreciate you sharing your journey with us and look forward to being part of your continued progress. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their experience. We’re always here if you need anything.
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
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Michelle · 写过 1 条评价 · 体验于 2026-07-21 ·
★★★★★
杰林(Jerlyn)对……提供了很大的帮助。
Jerlyn 对我的问题提供了很大的帮助。她帮助我解决了我的问题并且给予了我很大的支持
Ivy Rx 回复2026-08-02
Thank you so much for your feedback! We’re glad to hear Jerlyn was able to answer your questions, solve your issue, and provide the support you needed. It’s wonderful to know she was a great source of assistance throughout your experience. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. We truly appreciate you sharing this, and we’re always here if you need anything.
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Customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
回复得非常快
Ivy Rx 回复2026-08-02
Thank you so much for your feedback! We’re glad to hear you received a quick response from our team. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives timely and reliable support. We truly appreciate you sharing this, and we’re always here if you need anything.
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Arista Steyn · 写过 3 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
我的包裹从未发送过
我的包裹从未发送过。我已经发送了一条消息,比尔跟进了他们将发送的药房。
Ivy Rx 回复2026-08-02
Thank you for sharing your experience! We’re glad to hear Bill was able to follow up with the pharmacy and help move things forward with your shipment. We understand how important it is to receive timely updates, and we appreciate your patience while this was being addressed. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
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Rachel · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
非常有帮助
Sai 能够立即帮助我更改交货方式,因此当我出城时它不会到达。
Ivy Rx 回复2026-08-02
Thank you so much for your feedback! We’re glad to hear Sai was able to quickly help adjust your delivery schedule and make sure your order wouldn’t arrive while you were out of town. It’s wonderful to know we were able to provide the support you needed. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing your experience, and we’re always here if you need anything.