At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Written by the business, not verified by us.
Is Ivy Rx legit?
Ivy Rx (ivyrx.com) has a 4.8 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff and support team are incredibly helpful, kind, and always ready to answer questions promptly. People really appreciate the exceptionally fast response times, noting that managing subscriptions, communicating with doctors, and receiving their ongoing treatments is entirely smooth and convenient.
However, some customers also noted occasional issues with product quality, reporting that certain items felt weak or arrived warm due to inadequate packaging. A few reviewers additionally experienced frustrating communication when trying to reach real human support agents through the online website chat system.
Auto-generated from all reviews of this business. For reference only.
No titration up in dose for the same price I am with a new company now .more medication same price,
Reply from Ivy Rx2026-08-28
Thank you for sharing your feedback. We understand your concern regarding your treatment plan and the expectation of dose adjustments over time. We appreciate you taking the time to share your experience and are sorry to hear that your expectations were not met.
Treatment plans and dosing adjustments are determined based on individual patient needs and provider guidance. We understand that having clarity around your treatment progression is important, and we would appreciate the opportunity to review your account and address any questions or concerns you may have.
A member of our team will be reaching out directly to better understand your experience and assist you further.
Thank you for bringing this to our attention. We value your feedback and the opportunity to improve.
Hello, thank you for sharing your feedback! We're so glad Shaine was able to assist you effectively. We'll be sure to share your compliments with them. Thank you for choosing Ivy Rx!
I have been on tirzepatide for over 4 months. I experienced gradual weight loss as expected. I switched providers to Ivy rx 3 weeks ago. The medication arrived in a package with 2 ice packs. The ice packs were completely melted and the medication was warm. I refrigerated immediately and began taking a few days later. With Ivy, I began an increased dose. Instead of expected results, I experienced more appetite and weight gain. I feel like their medication is significantly weaker than I received from my previous supplier, which was Medvi. I contacted Ivy, and the responses seemed to be automatically AI generated. I had ordered a 3 month supply, and offered to return the unused medication, to prove I wasn't trying to get anything for free. The response was basically, 'Sorry, we don't give refunds or replace medication. " I would strongly encourage anyone to find a different supplier. Don't get scammed like I did.
Reply from Ivy Rx2026-08-28
Thank you for sharing your experience. We are sorry to hear about the concerns you had with your shipment, medication storage during transit, and your treatment results. We understand how frustrating it can be when your expectations are not met, especially after making a transition to a new provider.
We take concerns regarding medication quality, shipment conditions, and treatment experiences seriously. We would appreciate the opportunity to review your account, shipment details, and previous conversations to better understand what happened and address your concerns appropriately.
A member of our team will be reaching out directly to assist you and work toward a resolution.
Thank you for bringing this to our attention. We value your feedback and the opportunity to improve.
Just have was great about getting back to me timely. Everything was automated easy and helpful.
Reply from Ivy Rx2026-08-28
Hello, thank you for the feedback! We're delighted to hear that you found our process automated, easy, and timely. Delivering a smooth and supportive experience is our top priority at Ivy Rx. We appreciate your review!
Hi Chantel, thank you for the 5-star review! We'll be sure to pass along your kind words to Lhester—he’ll be thrilled to know he made a great impression. Thanks for being a valued part of Ivy Rx!
Customer service agent, Jan, was very helpful. They were able to allay my concerns and provide me with the information requested.
Reply from Ivy Rx2026-08-28
Hi S B, thank you for taking the time to leave a review! We're glad to hear Jan took great care of you and provided all the information you needed to feel confident moving forward. Thank you for choosing Ivy Rx!
I received the reassurance regarding my concerns! A very quick response as well. Thank you so much ! 😊
Reply from Ivy Rx2026-08-28
Hello, thank you for sharing your experience! We're so happy to hear that our team provided prompt responses and gave you the reassurance you needed. Supporting your journey with peace of mind is what we strive for at Ivy Rx. Have a fantastic day!
They answered and help me with all my questions quickly and flawlessly thank you!!
Reply from Ivy Rx2026-08-28
Hi Lizzie, thank you for the wonderful feedback! We're so glad our team was able to answer all your questions quickly and flawlessly. Your trust means the world to us at Ivy Rx. Feel free to reach out anytime you have more questions!
Alvin was very helpful and resolved my problem quickly.
Alvin was very helpful and resolved my issue quickly. He regularly provided information on the steps he was taking and explained why he be needed the information he asked for.
Reply from Ivy Rx2026-08-28
Hi Carroll, thank you for leaving us a 5-star review! We're delighted to hear that Alvin kept you informed and made the process seamless while resolving your issue. Clear communication is a priority for us at Ivy Rx. We appreciate your support and are always here if you need further assistance!
I appreciate LEI for his support and patience with helping me with my concerns.very helpful and quick response to my questions thank you again
Reply from Ivy Rx2026-08-28
Hi Nicole, thank you so much for taking the time to share your feedback! We're thrilled to hear that Lei provided prompt, patient, and helpful support to address your concerns. Providing quick and reliable care is always our goal at Ivy Rx. Please don't hesitate to reach out if you need anything else!
Complet garbage! When trying to renew my prescription I was told that I would have to start over at the lowest dosage again.. I was also perscibed the injections when I told the doctor that i wanted the melts. Befor any of this could be resolved I was charged for something I did not want or agree to. The chat feature is a joke. When chatting with my doctor about all these issues it has been over 5 hours and still no response. DO NOT USE THIS GARBAGE COMPANY!
Reply from Ivy Rx2026-08-28
Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with your renewal process, communication with our team, and the concerns regarding your treatment plan.
We understand how important it is to have clear information and timely support, especially when making decisions about your care. We take your concerns seriously and would appreciate the opportunity to review your account and understand what happened.
A member of our team will be reaching out directly to assist you and address your concerns.
Thank you for bringing this to our attention. We value your feedback and the opportunity to improve your experience.
Ard was so helpful! I had several items and he took care of them all and also made a point to follow up!!
Reply from Ivy Rx2026-08-28
Hi Amanda, thank you for taking the time to leave a 5-star review! We are delighted to hear that you had a smooth and positive experience with Ivy Rx. Providing fast, attentive care is always our top priority. Please don't hesitate to reach out if you need anything else!
Alvin was very helpful with the problem I had. He was very understanding, professional and courteous to my needs .
Reply from Ivy Rx2026-08-28
Hello, thank you for sharing your experience! We're delighted to hear that Alvin provided courteous, empathetic, and professional support. Delivering caring service tailored to your needs is what we strive for at Ivy Rx.
Ericha was very professional and right to the point. She solved my issues in a timely manner
Reply from Ivy Rx2026-08-28
Hello, thank you for leaving us a 5-star review! We're glad to hear Ericha was prompt, professional, and able to resolve your issue efficiently. Thank you for choosing Ivy Rx!
Why Ivy RX Is the Brand I Actually Recommend 🤍 Experience
This is another brand I have tried with my GLP-1 journey. I tried in person with a brand in Austin TX a wellness center on West William Canon called “Envy” I’m never going to go back to this place ….it was awful to wait for a long time in the waiting room, plus the time driving, each time I had an injector I had someone different, I honestly love my peptide to be delivered at home.
There was when I discovered IVY TX I get asked constantly which wellness brands are actually worth it, and Ivy RX is one I don’t hesitate to answer with. This isn’t a “try it once, post about it” situation this is a brand I’ve used, trust, and keep coming back to.
What makes Ivy RX stand out is how comprehensive it is. It’s not just a GLP-1 company they cover NAD+, glutathione, B12, and their weight loss line with semaglutide and tirzepatide, plus support for hair loss and other wellness essentials. Everything ships straight to your door, and the whole process from consult to delivery feels handled by people who actually know what they’re doing.
One thing I want to talk about specifically: B12. If you’re on a GLP-1, you already know appetite suppression is the whole point but that also means you’re naturally eating less, which can mean fewer nutrients coming in. B12 helps fill that gap. It supports energy production, red blood cell formation, and nervous system function, and a lot of people find it takes the edge off the fatigue that can show up during a GLP-1 journey. Having it built into the program instead of something you have to source separately is genuinely one of the smartest parts of how Ivy RX designed this.
I’m also at a point where I’m curious to expand what I try next I’ve got my eye on sermorelin as part of my longer-term wellness routine, and honestly, knowing Ivy RX’s team and process, they’d be the first place I’d look into it with.
At the end of the day, I don’t recommend things I haven’t lived with. Ivy RX has earned a real spot in my routine, and I recommend it with my full, personal experience.
Reply from Ivy Rx2026-08-28
Hi Yenis, thank you so much for taking the time to share such a detailed and thoughtful review of your journey with Ivy Rx! We are thrilled to hear how much value you’ve found in our comprehensive wellness approach—from the convenience of home delivery to our integrated B12 support during GLP-1 therapy. Knowing that Ivy Rx has earned a permanent place in your routine means the world to us. When you're ready to explore sermorelin or any other wellness options, our team will be here to guide you every step of the way!
