At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Written by the business, not verified by us.Ivy Rx (ivyrx.com) has a 4.8 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff and support team are incredibly helpful, kind, and always ready to answer questions promptly. People really appreciate the exceptionally fast response times, noting that managing subscriptions, communicating with doctors, and receiving their ongoing treatments is entirely smooth and convenient. However, some customers also noted occasional issues with product quality, reporting that certain items felt weak or arrived warm due to inadequate packaging. A few reviewers additionally experienced frustrating communication when trying to reach real human support agents through the online website chat system.
Auto-generated from all reviews of this business. For reference only.It was great and answered all my questions with clarity
Hi Helena, thank you for the wonderful feedback! We're glad our team was able to provide clear answers to all your questions. Clear and transparent care is at the core of Ivy Rx. Reach out anytime if you need anything else!
Hello, thank you for taking the time to drop us a 5-star rating! We're glad to know our team was helpful. Thank you for choosing Ivy Rx!
The customer service that I received today from Jan was phenomenal. I need to apply a code, however my prescription had already been sent to the pharmacy. She easily found a solution that helped me out.
Hi Jacquelyn, thank you so much for sharing your story! We're thrilled to hear that Jan was able to step in and seamlessly find a solution for your prescription code. Going above and beyond for our patients is what we aim for at Ivy Rx. Thank you for your trust and review!
Carlossssss was so nice and took his time helping me ♥️♥️♥️
Hello, thank you for the lovely review! We are so glad Carlos took the time to make sure you were fully taken care of. We'll make sure to pass along your appreciation to him. Thanks for being part of the Ivy Rx community! ❤️
My experience was amazing. Great communication helped me solve my problem. If I could give her more than five stars, I would great customer service. I really appreciate her. Thank you so much.
Hello, thank you so much for the incredible review! We're overjoyed to hear that you had such an amazing experience with our customer service team. Providing clear communication and meaningful help is what we strive for every day at Ivy Rx. We truly appreciate your support!
I’ve been getting the gut peptides from Ivy Rx for four months now and it has helped my stomach issues, the constant gas and bloating. It took two months to really start seeing the results, but I’m happy with the results now. The customer seems has been great and the price is also a huge plus.
Hello, thank you so much for sharing your four-month journey with us! We're thrilled to hear that our gut peptide therapy has helped relieve your bloating and stomach issues, and that you're satisfied with both our pricing and customer service. Your health and satisfaction are our top goals at Ivy Rx!
Lloyd was very helpful and got me the advice and help I needed.
Hello, thank you for the 5-star review! We're delighted to hear that Lloyd provided the guidance and support you needed. We appreciate your trust in Ivy Rx!
Horrible customer service, takes days if if not a week to respond. Never clarified medication concentration with me, which is now less than learned. Will not take any of your issues or concerns seriously, I feel scammed.
Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with your interactions with our team and understand your concerns regarding communication, medication details, and support. We take these concerns seriously and would appreciate the opportunity to review what happened and address your experience. A member of our team will be reaching out to assist you directly and work toward a resolution. Thank you for bringing this to our attention. We value your feedback and the opportunity to improve.
Lesther was very helpful with my issue. Thank you for making it a smooth process.
Hi Amanda, thank you for taking the time to share your review! We're glad Lesther was able to assist you and ensure a smooth experience. Thank you for choosing Ivy Rx!
Hello, thank you for the review! We're glad our team was responsive and knowledgeable in assisting you. Have a great day with Ivy Rx!
Excellent customer service! Very quick to respond and really went above and beyond!
Hi Angela, thank you for the wonderful feedback! We're so happy to hear our team went above and beyond to provide quick assistance. Thank you for being a part of Ivy Rx!
Hi Deirdre, thank you for the 5-star review! We truly appreciate your support and are glad to have provided excellent service!
Hi William, thank you for the 5-star rating! We're glad you enjoyed fast and excellent customer service with Ivy Rx.
Great response. Quick follow up and fast shipping. Answers any questions very quickly.
Hi Sherry, thank you for the great feedback! We're thrilled to hear you experienced fast shipping, quick follow-up, and clear answers to your questions. Providing prompt service is our priority at Ivy Rx!
Hello, thank you for the 5-star review! We're happy we could assist you quickly and effectively. Thank you for trusting Ivy Rx!
Hi Suzanne, thank you for taking the time to leave a review! We're glad Lesther was able to assist you smoothly. Thank you for choosing Ivy Rx!
Paul was very helpful with my concern. He explained everything perfectly.
Hi Christy, thank you for the review! We're glad Paul was able to address your concerns and explain everything clearly.
Febby was very personable and answered all my questions
Hi Allison, thanks for taking the time to leave a review! We'll make sure Febby sees your kind words—we're happy she could take great care of you.
Every time I have contacted Ivy.rx, they always reply promptly and help me. I have never left the conversation disappointed. Keep up the great work.
Hi EWalker, thank you for being such a loyal customer! We're thrilled to know our team consistently delivers prompt and helpful support whenever you reach out.
I love how your team are so supportive, understanding and kind!! You’re customer service is excellent as well as the doctor I will be recommending you to all my family and friends… Thank you guys so much
Thank you for the wonderful review! Knowing you felt supported and cared for by our doctors and service team means the world to us. Thank you for recommending IVY RX to your family and friends!
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