At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Written by the business, not verified by us.
Is Ivy Rx legit?
Ivy Rx (ivyrx.com) has a 4.8 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff and support team are incredibly helpful, kind, and always ready to answer questions promptly. People really appreciate the exceptionally fast response times, noting that managing subscriptions, communicating with doctors, and receiving their ongoing treatments is entirely smooth and convenient.
However, some customers also noted occasional issues with product quality, reporting that certain items felt weak or arrived warm due to inadequate packaging. A few reviewers additionally experienced frustrating communication when trying to reach real human support agents through the online website chat system.
Auto-generated from all reviews of this business. For reference only.
What people say
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Bobbi Costa · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Seamless online experience
Jerlyn made the whole experience feel seamless. She is knowledgeable and ready to answer any questions I may have. I appreciate the professionalism of your staff.
Reply from Ivy Rx2026-07-30
Thank you so much for your wonderful feedback! We’re glad to hear Jerlyn made your experience feel seamless and provided knowledgeable, professional support while answering your questions. We truly appreciate your kind words about our team and will be sure to share your recognition with Jerlyn. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We’re always here if you need anything.
So far my experience has been great! I love how quickly they respond and get back to me whenever I have questions! I havnt not received my injections yet but I will soon. Their pricing is phenomenal!!
Reply from Ivy Rx2026-07-31
Thank you so much for your feedback! We’re glad to hear you found our team very helpful. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives reliable and supportive assistance. We truly appreciate you sharing this, and we’re always here if you need anything.
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ALLAN · 3 reviews · Verified · Experienced 2026-07-28 ·
★★★★★
Great company
Great company for your glp1 and if you have any questions they sre there to help you out.
Reply from Ivy Rx2026-07-29
Thank you so much for your feedback! We’re glad to hear you’ve had a great experience with Ivy Rx and that our team has been available to help answer your questions and provide support throughout your journey. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels informed and supported. We truly appreciate you sharing your experience, and we’re always here if you need anything.
My issues were immediately handled upon reaching out to the customer service department. They were prompt, friendly and understanding. I loved the convenience of the service and treatments offered, but I am now working directly with my PC Physician. I highly recommend IvyRX.
Reply from Ivy Rx2026-07-28
Thank you so much for sharing your experience! We’re glad to hear our customer service team was prompt, friendly, and understanding while helping resolve your concerns. We truly appreciate your kind words about the convenience of our services and treatments, as well as your recommendation of Ivy Rx. We wish you the very best as you continue working with your primary care physician. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported. We’re always here if you need anything.
Really good in answering my questions in a great time manner…Leibgot back to me really quick and made sure if I needed something else to make sure to reach out..GREAT CUSTOMER SERVICE
Reply from Ivy Rx2026-07-28
Thank you so much for your feedback! We’re glad to hear Lei responded quickly, answered your questions in a timely manner, and made sure you felt supported throughout your experience. It’s wonderful to know you received great customer service. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels cared for and informed. We truly appreciate you sharing this, and we’re always here if you need anything.
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Susan L · 8 reviews · Experienced 2026-07-27 ·
★★★★★
Mike Customer Help GREAT
Mike, service team, responded quickly. The chat works smoothly and he stayed with me until my account question was resolved. Ivy RX and Mike are great.
Reply from Ivy Rx2026-07-28
Thank you so much for your wonderful feedback! We’re glad to hear Mike provided quick and attentive support, stayed with you throughout the process, and helped resolve your account question. It’s great to know your chat experience was smooth and that Mike made you feel supported. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives reliable and caring assistance. We truly appreciate you sharing your experience, and we’re always here if you need anything.
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Gail Buck · 1 review · Experienced 2026-07-28 ·
★★★★★
Rosette was fantastic!!
Rosette was fantastic! Patient, knowledgeable, she was able to answer my questions easily and help me complete my order.
Reply from Ivy Rx2026-07-28
Thank you so much for your wonderful feedback! We’re thrilled to hear Rosette was patient, knowledgeable, and able to answer your questions while helping you complete your order. It’s great to know she made the process easy and provided the support you needed. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing your experience, and we’re always here if you need anything.
After waiting well over a month for a credit to my account even after provided ng information in a chat, I called Support. They were able to quickly fix the problem. Also, there minimal time spent on hold waiting for help.
Reply from Ivy Rx2026-07-27
Thank you for sharing your feedback! We appreciate your patience while waiting for your credit to be resolved, and we’re glad to hear our support team was able to quickly fix the issue once you reached out by phone. We’re also happy that your call experience was smooth with minimal wait time. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives the support they need. We truly appreciate you sharing your experience, and we’re always here if you need anything.
16lbs Gone! After struggling for the past five years with weight gain on different yoyo plans with no success. I finally found a plan that works!!!
Reply from Ivy Rx2026-07-26
Thank you so much for sharing your experience! We’re thrilled to hear about your 16 lb weight loss milestone and are excited that you’ve found a plan that works for you after years of challenges. Congratulations on your progress! At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing your success with us, and we’re always here if you need anything.
Ivy is a great and easy company to work with. Great customer service and reasonable prices. They provide lots of great informative information to help with this journey.
Reply from Ivy Rx2026-07-24
Thank you so much for your wonderful feedback! We’re glad to hear you’ve had such a positive experience with Ivy Rx and that our customer service, pricing, and educational resources have helped support your journey. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels informed and supported every step of the way. We truly appreciate your kind words, and we’re always here if you need anything.
I had a great experience with Ivy Rx. Jerlyn was incredibly kind, professional, and helpful throughout the process. She answered my questions promptly and made sure I felt supported every step of the way. The customer service was excellent, and I truly appreciate the care and attention I received. Thank you, Jerlyn and the entire Ivy Rx team!
Reply from Ivy Rx2026-07-19
Thank you so much for sharing your experience! We’re delighted to hear that Jerlyn provided you with such kind, professional, and attentive support. We’re glad she was able to answer your questions promptly and make you feel supported throughout your journey. Your appreciation means a lot to Jerlyn and the entire Ivy Rx team. We’re always here if you need anything.
Rosette goes above and beyond please if you can give her a raise or treat her to something nice she actually listens and understands peoples concerns or just simple standard questions. She’s number 1 in my eyes 🩷
Reply from Ivy Rx2026-07-17
Thank you so much for your heartfelt feedback! We’re truly grateful to hear how much of a positive impact Rosette has made on your experience. It’s wonderful to know she takes the time to listen, understand your concerns, and provide the thoughtful support you need. We’ll be sure to share your kind words and recognition with Rosette and the team. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels heard and supported. We truly appreciate your appreciation, and we’re always here if you need anything.
C
CS · 2 reviews · Experienced 2026-07-15 ·
★★★★★
Rosette was patient
Rosette was patient, kind and knowledgeable and placed in consideration that I’m a new patient. She walked me through what to do and how to handle it so I can see the syringe balance. I’m also aware that I must take the injections weekly and can be administered on the same day but at different times since I work Wednesdays. She sent an email for me to send her the video of me filling the syringes but it will not send. But overall, she made me feel confident about moving in and speaking with anyone from your team.
Reply from Ivy Rx2026-07-16
Thank you so much for sharing your experience! We’re glad to hear Rosette was patient, kind, and knowledgeable while guiding you through your questions as a new patient. It’s wonderful to know she helped you feel more confident and comfortable with the process. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and informed throughout their journey. We truly appreciate your feedback, and we’re always here if you need anything.
I am down 53 pounds in about 15 weeks. Before trying a GLP1 it took me about a month to lose 5 pounds. It keeps me motivated to keep going not only for my health, but financially too. I stay motivated because I don’t want my $300 a month investment going to waste lol and I love the random coupon codes that we receive, they are extremely helpful and appreciated.
Reply from Ivy Rx2026-07-09
Thank you so much for sharing your incredible experience! We’re thrilled to hear about your progress and your 53 lb weight loss in about 15 weeks. Congratulations on this amazing milestone! We’re glad to know your journey has helped keep you motivated and that our support, including the coupon codes, has been helpful along the way. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing your experience, and we’re always here if you need anything.
