At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Written by the business, not verified by us.
Is Ivy Rx legit?
Ivy Rx (ivyrx.com) has a 4.8 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff and support team are incredibly helpful, kind, and always ready to answer questions promptly. People really appreciate the exceptionally fast response times, noting that managing subscriptions, communicating with doctors, and receiving their ongoing treatments is entirely smooth and convenient.
However, some customers also noted occasional issues with product quality, reporting that certain items felt weak or arrived warm due to inadequate packaging. A few reviewers additionally experienced frustrating communication when trying to reach real human support agents through the online website chat system.
Auto-generated from all reviews of this business. For reference only.
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
M
Melissa · 1 review · Experienced 2026-08-03 ·
★★★★★
Quick Response
JB got back to me quickly with the answer to my question. It wasn't the answer I was hoping for, but at least I know now. Thank you!
Reply from Ivy Rx2026-08-03
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
J
Julia G. · 11 reviews · Experienced 2026-08-03 ·
★★★★★
Aljohn was great to work with regarding…
Aljohn was great to work with regarding my discount code. I really appreciate the excellent customer service.
Reply from Ivy Rx2026-08-03
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
A
Audrey · 2 reviews · Experienced 2026-08-03 ·
★★★★★
IvyRx Support
IvyRx Support
The response time was extremely fast.
Rosette returned my text with the upmost professionalism and courtesy. She was able to create a solution promptly with great satisfaction.
My experience was seamless and most enjoyable.
Reply from Ivy Rx2026-08-03
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Thank you for taking the time to leave us a review, Jenny! We’re so glad to hear that all your needs were fully addressed. Providing attentive, patient-centered care is our top priority, and we’re always here to support you whenever you need us.
I received the wrong additive in my vials. I informed them of their big mistake. They requested a picture as proof the picture was sent. They acknowledged the mistake and said they will ship the correct vials. Well, it’s been a month and I have yet to receive the correct order. I have sent messages via chat and they only say they will get back to me and are on it. It’s been an entire month! I do not recommend this company. I’m also a new customer and their service is horrible.
Reply from Ivy Rx2026-08-04
Thank you for sharing your feedback. We’re truly sorry to hear about the delay and frustration you experienced regarding the incorrect additive in your medication and the replacement shipment.
We understand how disappointing it can be to wait for a resolution after already providing the requested information. This is not the experience we want for our patients, and we appreciate you bringing this to our attention.
Someone from our team will be reaching out to you shortly to review your concern, check the status of your replacement order, and provide further assistance.
Thank you for your patience and for giving us the opportunity to address this.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
What made my experience with IVYRX great is all the support they offer. The affordable pricing that never changes! My insurance stopped covering my glp1 and I read and heard great reviews so I tried and have not been disappointed.
Reply from Ivy Rx2026-08-02
Thank you so much for sharing your experience! We’re glad to hear the support from our team and the accessibility of our pricing have made a positive difference in your Ivy Rx journey. We understand how important consistent support and reliable care are, especially when insurance coverage changes. We’re grateful you chose Ivy Rx and that your experience has met your expectations. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate your trust, and we’re always here if you need anything.
Paul has been very helpful to my concerns. Thanks!
Reply from Ivy Rx2026-08-02
Thank you so much for your feedback! We’re glad to hear Paul was very helpful in addressing your concerns and providing the support you needed. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives reliable and caring assistance. We truly appreciate you sharing your experience, and we’re always here if you need anything.
They need to find another pharmacy for their semaglutide, as it is extremely weak regardless of the dose. $1050 down the drain.
Reply from Ivy Rx2026-08-03
Thank you for sharing your feedback. We’re sorry to hear that your experience with your semaglutide treatment did not meet your expectations.
We understand how disappointing it can feel when you invest time and money into your health journey and do not see the results you were hoping for. Treatment response can vary from person to person, and we would appreciate the opportunity to better understand your experience and review your concerns.
Someone from our team will be reaching out to you shortly to assist, review your treatment details, and help address any questions or concerns you may have.
Thank you for bringing this to our attention and allowing us the opportunity to support you.
Maintaining Health/longevity without the embarrassment
Always a pleasant experience. The team truly takes the time to listen and caters to my individual needs without judgment or pressure. I really appreciate that there has never been any pushback while I’m navigating something that is deeply personal and sensitive.
Trying to prioritize my health and longevity is an important journey for me, and having a provider who respects that without making me feel scrutinized means more than I can express. These conversations and treatments can feel daunting, embarrassing, and even carry a sense of shame, but you’ve always made me feel comfortable, supported, and cared for.
Thank you for your compassion, professionalism, and for consistently being there to help me. I’m truly grateful for everything you’ve done for me.
Reply from Ivy Rx2026-08-03
Thank you so much for your heartfelt feedback! We’re truly grateful to hear that our team has made you feel comfortable, respected, and supported throughout your health journey. We understand that these conversations can feel personal, and we’re glad our approach has helped create a positive experience where you feel heard without judgment or pressure. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives compassionate and personalized support. We truly appreciate your trust, and we’re always here if you need anything.
Z
Zara Parra · 1 review · Experienced 2026-07-31 ·
★★★★★
So far service wise has been good I…
So far service wise has been good I will update once my treatment is working !jb has been great!
Reply from Ivy Rx2026-08-03
Thank you so much for your feedback! We’re glad to hear your experience with Ivy Rx has been positive so far and that JB has provided great support. We appreciate you sharing your journey with us and look forward to being part of your continued progress. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their experience. We’re always here if you need anything.
It was surprisingly excellent. I cancelled a Ro membership because they didn’t listen and the service was circular and poor. This was a breath of fresh air.
Reply from Ivy Rx2026-08-03
Thank you so much for sharing your experience! We’re glad to hear your experience with Ivy Rx was surprisingly excellent and that you felt heard and supported by our team. We understand how important clear communication and personalized support are, and we’re grateful that we were able to provide a better experience for you. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and cared for. We truly appreciate your trust, and we’re always here if you need anything.
M
Michelle · 1 review · Experienced 2026-07-21 ·
★★★★★
Jerlyn was a great help with the…
Jerlyn was a great help with the questions I had . She helped me solve my problem and was a great support
Reply from Ivy Rx2026-08-02
Thank you so much for your feedback! We’re glad to hear Jerlyn was able to answer your questions, solve your issue, and provide the support you needed. It’s wonderful to know she was a great source of assistance throughout your experience. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. We truly appreciate you sharing this, and we’re always here if you need anything.
Thank you so much for your feedback! We’re glad to hear you received a quick response from our team. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient receives timely and reliable support. We truly appreciate you sharing this, and we’re always here if you need anything.
My package was never sent. I have send a message and Bill followed up with the pharmacy they will send it.
Reply from Ivy Rx2026-08-02
Thank you for sharing your experience! We’re glad to hear Bill was able to follow up with the pharmacy and help move things forward with your shipment. We understand how important it is to receive timely updates, and we appreciate your patience while this was being addressed. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Sai was able to help me right away with changing my delivery so it didn't arrive while I was out of town.
Reply from Ivy Rx2026-08-02
Thank you so much for your feedback! We’re glad to hear Sai was able to quickly help adjust your delivery schedule and make sure your order wouldn’t arrive while you were out of town. It’s wonderful to know we were able to provide the support you needed. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing your experience, and we’re always here if you need anything.