At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Written by the business, not verified by us.Ivy Rx (ivyrx.com) has a 4.8 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff and support team are incredibly helpful, kind, and always ready to answer questions promptly. People really appreciate the exceptionally fast response times, noting that managing subscriptions, communicating with doctors, and receiving their ongoing treatments is entirely smooth and convenient. However, some customers also noted occasional issues with product quality, reporting that certain items felt weak or arrived warm due to inadequate packaging. A few reviewers additionally experienced frustrating communication when trying to reach real human support agents through the online website chat system.
Auto-generated from all reviews of this business. For reference only.Ard was so helpful with my billing concern, as well as fast and efficient with his response time.
Thank you so much for your wonderful review! 💙 We’re so glad Ard was able to assist you quickly and efficiently with your billing concern. We truly appreciate your kind words and support! ⭐️
Noelle was extremely helpful and very nice. She addressed all of my concerns and made my experience smooth. I have recommended Ivy to all of my clients, friends, and family. It has made such an impact on my life and my confidence. Cannot recommend this company enough. 10/10
Thank you so much for your heartfelt review! 💙 We’re thrilled to hear that Noelle made your experience smooth and addressed all your concerns. Your trust, support, and recommendations mean so much to our entire IVY RX team! ⭐️
Bill was super fast at responding and got everything fixed up quickly.
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
I was so happy with the level of care, contact and support from IVY and their team. The tracking App was full circle from ordering, to food choices, how-to directions, touch points and customer support.
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
There was a little mishap with getting my medication sent out. When I brought it up to Paul’s attention he rectified the matter in a timely manner. He even updated me with when I should anticipate my order and the time window. I appreciate Paul going the extra step to reassure me that everything was settled out.
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
I paid over 1200 dollars for my medication. IVRX led me to believe that this was for a 1 years worth of GLP meds. I got 3 vials after I got the first one. The needles they send are different with each shipment - there is no instruction with the package. I tried to speak to someone, and all I got was the chat. They do let you finance but they do NOT tell you what you are getting. I barely got 4 months of meds for over 1200 bucks- BIG ripoff. I keep telling them on the support chat on their website, and all I get is a runaround. They keep sending me the two shipments they sent me and the dates. NO explanation; just take it or leave it. That's your explanation.UPDATE - I finally did speak to someone, and they told me that the price I paid for was for 6 months. They want over 2000 a year for the meds. RIP OFF.
Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the medication supply, pricing, shipments, and the communication experience you had with our team. We understand how important it is to have clear information about your treatment plan, medication supply, and what is included with your order. We would like the opportunity to review your account and better understand your concerns. Someone from our team will be reaching out to you shortly to assist, review your order details, and help address your questions. Thank you for bringing this to our attention and allowing us the opportunity to help.
Jeryln is amazing!!!! So helpful!! Quick, knowledgeable responses.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Quick response. All questions answered. Additional info also provided!
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Fel was prompt and helpful when I had a technical issue.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
I contacted the support team on line with a question and Jerlyn responded quickly and was able to start the inquiry into my situation, follow it thru and it’s now in the process of being resolved. Great communication and professional support. Jerlyn was great.
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
The quality of the products are superior to others I have tried. Their customer service has improved as well.
Thank you so much for the fantastic review, Annette! We’re thrilled to hear that you’re loving the quality of our products and noticing the improvements in our customer service. At Ivy Rx, we continuously strive to uphold Responsiveness, Safety, and Trustworthiness to provide you with the best experience possible. We truly appreciate your support and are always here if you need anything!
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a helpful and supportive customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels valued and supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.
Jerlyn was great! They were very polite, prompt, and helpful.
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
Customer service is fast and efficient. But I have yet to lose any weight with change to getting my GLP with IVYRX . It’s only been 4 weeks my hunger is still not controlled and I hope that with time this changes and I can start seeing results.
Ericha made my request and question very smooth and followed up with me to make sure nothing else was needed. Very pleased with her customer service
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
Rosette Went above and beyond to help, I’m very happy that she was able to fixed my problem. Great customer service
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
Paul gave me excellent customer service and made what was going to be a very difficult and stressful experience into a very easy and very helpful experience. I can’t be more pleased with the solutions he found and the assistance he provided and facilitated.
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
Always prompt with response and helpful whenever I need anything. Lloyd is great!
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
DHAERICA Was great and resolved my question right away! Thank you
Thank you so much for your thoughtful feedback! We’re glad to hear our team provided quick responses, helpful information, and was able to resolve the issues you had. We truly appreciate your patience and kind words about the support you received. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. Thank you for recognizing our team’s efforts, and we’re always here if you need anything.
274 reviews matching
