75 pounds. In less than a year. After everything else had failed? First and foremost, CONGRATS! 🎉
We don't take lightly what it took to get here, the patience, the trust, and the commitment you showed up with every single day. That's yours. We just got to be in your corner.
Thank you for sharing this with us. We're so proud of you and can't wait to celebrate that finish line with you! 💛
We're truly sorry to hear your experience felt this way, this is not the standard of care or experience we hold ourselves to. We would love the opportunity to understand more.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.
B
Brigit · 写过 6 条评价 · 已认证 · 体验于 2026-04-24 ·
★★★★★
优质的服务
优质的服务、跟进和提供商。
Found 回复2026-04-24
Thank you so much for this! Knowing that the care, follow-up, and your providers have all landed well means a lot. That combination is exactly what we're here to deliver.
We're glad you feel you're in good hands, and we're rooting for you every step of the way. 💛
To start, congratulations! A year and a half in, hitting your original goal, and now setting a new one, that is what we call extraordinary and something to celebrate! 🎉
We love that Found has been able to support you every step of the way. And a warm welcome to your daughter, we're so excited to have her join the community! We're cheering you both on! 💛"
Hearing this truly makes our day! 💛 Knowing that our team's care and expertise have made a real difference in your experience means everything to us. Having a provider who truly listens and makes you feel heard is at the heart of what Found is all about, and we're so glad that's exactly what you've experienced. We're honored to be a part of your journey and can't wait to keep cheering you on!
n
nhrafrk · 写过 2 条评价 · 体验于 2026-04-22 ·
★★★★★
好的系统只是比预期慢......
好的系统只是比预期的结果慢
Found 回复2026-04-23
Thank you for taking the time to share this and for trusting Found with your journey! 💛 We completely understand that when you're putting in the effort, you want to see the results to match. What we can say is that sustainable weight loss looks different for everyone, and our team is always here to help curate your care plan to meet your needs. Don't hesitate to reach out to your care team, they're in your corner and ready to help. You've got this!
D
Dona · 写过 2 条评价 · 体验于 2026-04-22 ·
★★★★★
他们是骗子和骗局
他们是骗子和骗子,不愿意提供帮助。很高兴抢你的钱,但不给你任何支持。
Found 回复2026-04-23
We're truly sorry to hear your experience felt this way, this is not the standard of care or experience we hold ourselves to. We would love the opportunity to make this right.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.
A
Angel West · 写过 1 条评价 · 体验于 2026-04-11 ·
★★★★★
很关心你
Found 回复2026-04-14
Thank you so much for taking the time to share your review! We want every member to feel how much we truly care - your experience, well-being, and progress genuinely matter to us.
Our goal is always to ensure you feel supported, heard, and taken care of throughout your journey, and we’re so glad that came through in your experience.
We’re grateful to have you as part of our community and are here for you every step of the way. 💛
M
Mel · 写过 4 条评价 · 体验于 2026-04-09 ·
★★★★★
有很多选择,但 Found 是迄今为止最好的
那里有很多选择,但我总是回到“发现”,因为它的护理水平和获得处方的便利性。超快速的运输和出色的团队
Found 回复2026-04-09
Thank you so much for taking the time and sharing this! Knowing you continue to choose Found is something we don’t take lightly.
We’re so glad to hear that the level of care, ease of getting your prescriptions, and fast shipping have made a positive impact on your experience. That’s exactly what we aim to provide every day.
We’re grateful to have you as part of our community and appreciate your continued trust in us. 💛
Thank you so much for taking the time and sharing this! Providing high-quality, supportive care is at the core of what we do, so hearing that each of your visits has felt helpful, supportive, and impactful is incredibly rewarding.
We’re always working to ensure our members have a great experience! We’re so glad to have you as part of our community and are here to support you every step of the way. 💛
Thank you so much for taking the time to share this and, first, congratulations on reaching your maintenance weight, that’s such an incredible achievement! 🎉
We’re so glad to hear how supported you’ve felt by your doctor, coach, and through the app along your journey. That kind of personalized, consistent care , paired with the right tools and resources, is exactly what we strive to provide.
Hearing that it’s made a meaningful difference for you truly means a lot to our entire team.
Thank you for your trust, we’re so grateful to have you as part of our community and are here to support you every step of the way. 💛
M
Melissa · 写过 1 条评价 · 体验于 2026-03-30 ·
★★★★★
解释得很好!
Found 回复2026-03-31
We appreciate you taking the time to share your experience and are so grateful to have you part of our community!
A
A M S · 写过 4 条评价 · 体验于 2026-03-27 ·
★★★★★
我使用发现减轻了很多体重
Found 回复2026-03-31
This is so wonderful to hear, congratulations on your progress! 🎉
We know that kind of journey takes commitment, thank you for trusting us and for taking the time to share this. We’re cheering you on every step of the way and are so happy to have you in our community!
We’re so glad to hear about the positive impact your clinician has had on both your health and overall well-being.
We’re grateful to have you as part of our community and appreciate you taking the time to share your experience!
B
Brian K. · 写过 1 条评价 · 体验于 2026-01-17 ·
★★★★★
多次收费,收到一批货,花了两个月试图取消
我从 Found 收到了一批药物。之后,什么也没有出现(除非你安排后续行动),但他们一直向我收费。
我第一次要求取消是在 1 月 17 日。他们的机器人说有人会在 48 小时内回复我。花了将近一个月的时间。当代理人最终回复时,她说我超出了退款期限,因为我在注册后三天内没有取消。但我并没有试图撤销我原来的订单。我试图避免因未运送给我的东西而被收取费用。
我不断地写信。每次,都会有一个新人道歉,说他们正在升级此事,然后就安静下来了。一位代理人指责我没有回复补充提醒,尽管我已经要求取消几个星期了。另一位告诉我续订是不可退款的,我应该在收费前 48 小时暂停。
整个事情花了两个多月的时间。我还没有退款。注册很容易。出去是一场噩梦。
我所要求的只是对我已付款但从未收到的货物进行退款。如果 Found 的人想要纠正这个问题,我很高兴收到您的来信。
Found 回复2026-03-31
We can completely understand how frustrating it must have felt. That’s not the experience we want anyone to have when they join our community.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.
J
Jean Medina · 写过 2 条评价 · 体验于 2026-03-24 ·
★★★★★
他们希望你感觉更好
他们希望你感觉更好。他们希望您成功并保持健康!
Found 回复2026-03-31
Supporting our members in feeling their best and reaching their goals is exactly what we look to do!
We’re cheering you on and are so glad to have you as part of our community! Thank you for sharing your experience! 💛
R
Rainyday · 写过 1 条评价 · 体验于 2026-03-21 ·
★★★★★
找到了新的希望
首先我要说的是,这不是付费评论,我这样做是因为我觉得这篇评论可能会帮助迷失的灵魂。像我这样的人正在挣扎并感到陷入困境。我承认,当我第一次加入 Found 时,我非常怀疑。我不确定自己是否被骗了,立即陷入恐慌。当我加入其他成员的社区并与他们谈论他们的成功后,我开始放松。当我第一次来访时,我的恐惧就消失了。我的教练非常出色。他帮助我设定了减肥之旅的目标,让我感到很有动力。我的医生,嗯,我什至无法对我的医生说足够多的好话,他绝对是最好的。我知道有些人对在线医疗保健犹豫不决,但这对我来说改变了游戏规则。在线预约非常适合我的日程安排,并且根据您的关注程度,需要多长时间即可。药物可以送到或叫到您当地的药房。护理非常棒。我现在已经减掉了大约 25 磅,这并不是通过时尚饮食或不健康的方法实现的。在真正关心我的医疗专业人员的监督下,我取得了缓慢而稳定的进展,他们把我的健康放在第一位。您可以加入一些小组挑战来保持动力,您可以根据自己的兴趣加入不同的社区,还有可以在您的旅程中为您提供帮助的人。这是关于保持动力并有机会度过艰难的日子并庆祝重要的日子。这是一个安全的空间,这是一次非常棒的体验。我强烈推荐发现。我刚刚续订了订阅,并期待与他们一起度过新的一年。衷心祝愿,我希望这篇评论能帮助像我这样只需要方向、保证和信念飞跃的人。
Found 回复2026-03-31
To start, congratulations on your progress, that’s an incredible achievement!
We truly appreciate your thoughtful review, it’s especially powerful to hear how your experience evolved from uncertainty to feeling supported, confident, and cared for. Hearing that you’ve felt motivated, safe, and genuinely cared for is exactly what we hope every member experiences, and so genuinely happy it was reflected in your experience.
Thank you again for your trust and for being part of this community. We’re so excited to continue supporting you in the year ahead and we’ll be cheering you on every step of the way!
A
A. Cooper · 写过 1 条评价 · 体验于 2026-03-17 ·
★★★★★
与 Found 临床医生一起获得个性化体验
我与我的 Found 临床医生进行了一次很棒的视频访问。我对是否开始犹豫不决,但当临床医生倾听我的问题和疑虑时,我感到得到了很好的支持。我很喜欢探索应用程序和社区作为支持我的项目的工具。
Found 回复2026-03-31
We’re so glad to hear you had a great experience with your clinician and that you're enjoying the app and our community forum. Starting something new can feel uncertain, so it’s wonderful to know you felt heard, supported, and comfortable along the way.
We’re so glad to have you as part of our community and are here to support you every step of the way. 💛
B
Becca Massey · 写过 1 条评价 · 体验于 2026-03-15 ·
★★★★★
我有过一段美妙的经历……
我在发现 10/10 方面有过一次美妙的经历
Found 回复2026-03-31
We love hearing this! 💛
We’re so glad you’ve had such a positive experience, and it means a lot to know we’ve been able to support you on your journey.
We’re grateful to have you as part of our community and are cheering you on every step of the way!
Hi Josh,
What you described isn’t the experience we want anyone to have, and we’d really like to take a closer look into your situation to better understand what happened here.
If you’re open to it, we’d love to connect and review your account directly.
Because of patient privacy regulations, we can’t address specific account details on a public forum. If you’re open to it, we’d appreciate the chance to look into this directly. Please share the full name, phone number and email associated with your account through the secure Trustpilot follow-up message, and our team will reach out to you.