Jotform

Hi Jenn, Thanks for your thoughtful review and for sharing how our platform has supported your internship application process and early recruiting efforts. It’s great to hear that it helped you create everything you need and reduce manual follow-ups while your workflow continues to grow. We're glad you find it a practical solution. If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We’ll be happy to help.

Hi Harold, Thanks for sharing your experience. We're glad to hear that Jotform AI Agents has been helping you handle customer questions and save time on your site. It's great that the setup was easy and that training the AI with your product info made responses more relevant. We appreciate your suggestion about reusable response templates or macros. While that feature isn't available in Jotform right now, we've sent your request to our Developers for review. When or if it gets developed will depend on their current workload, how possible it is, and how much demand there is from other users. If/when we have any updates, we’ll let you know here: https://www.jotform.com/answers/36531961-jotform-ai-agents-quick-reply-templates-or-macros-for-human-agents-during-takeover-chat. If you have any questions or suggestions, feel free to share the details through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Hi Elissa, Thanks for sharing your feedback. We use an AI assistant in our Help Center to provide instant answers based on the AI's knowledge base. If the AI does not fully address a question, you can reply directly in the same ticket and a human support agent will take over. Our friendly support team operates 24/7, ensuring that a human agent is always available to help you. After reviewing your ticket, we can see that a member of our Support Team has already responded. Kindly check your ticket and reply there if you need further help. We'll be glad to continue working with you until everything is resolved.

Hi Joshua, Thanks for your thoughtful review. We're thrilled to hear that our platform made creating forms easier and less stressful, and that you enjoyed customizing its design to make it visually appealing. We appreciate your feedback about the limits. You can upgrade your account to increase your limits or explore our Increase Limit program, where you can get an increase in your monthly submissions by completing simple tasks and in your form count limits by sharing your referral link. Check out this link to get started: https://www.jotform.com/myaccount/increase-limits. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.