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购物与时尚

Joymascot

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48 条评价

2.948 条评价
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关于 Joymascot

数据更新
网站
joymascot.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
5 条评价
差评回复率
12%(3/25 条)
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商家自述

Animal Mascot,Cartoon Mascot,Sport Mascot,School Mascot Costumes...Lion Mascot,Tiger Mascot,Rabbit Mascot,Bear Mascot,Eagles Mascot...

Joymascot靠谱吗?

Joymascot(joymascot.com)在 OK.one 的综合评分为 2.9 分(满分 5 分),基于本站收录的 48 条用户评价,属于购物与时尚分类,口碑较差。评价两极分化:48% 给出 4 星及以上,同时 50% 打了 1 星;商家回复了 12% 的差评;近 12 个月新增 5 条。数据最后更新于 2026-10-24。

用户怎么说

Top notch shipping and communication.

I needed a gingerbread costume for an upcoming Halloween party. And they told me I would get it before the date that I needed it. I asked if I should pay the extra 50$ for rush shipping and they told me not to pay it and gave it to me anyway. I am pleased with their service and the costume arrived the day before the party. I definitely recommend this company for any Halloween costume. They communicated with me the entire time during shipping.

They have extremely terrible customer…

They have extremely terrible customer service, I went back and forth with them because the the outfit was terrible condition, and they did not want to refund because they did not have a warehouse. I could ship it to in the u s then they charged me twice. I will never order from joy mascot again

Horrible customer service experience

Horrible customer service experience, to be honest. For the price, the product is adequate and to be expected - but our custom cape that came with the costume had our logo printed incorrectly. When I reached out to remedy the situation with them, this was the exact, word for word response I received: "You sent us three LOGOs. We chose one of them." To be clear, I sent one logo, in two file formats because they did not specify file format preference. Both logos I sent are correct - this was a fault of the printer/iron-on product, not our file. I responded back reiterating that our logo file was accurate, and I never heard anything back. I understand the sentiment of "you get what you pay for" but in this case, the customer service was so rude and egregious, I would never use them again.

A BIG disappointment!

I was so excited for the cow costume to come. It is completely impossible to wear and is way too big for a size small. The head flops around and comes off and you can't wear it. There is a cap in it you are supposed to strap your head into and your head has to be the size of the moon in order for it to work. What a disappointment and now I have to figure out how to return this big mess to hopefully get some of my money back. It is just sad because I was so excited to wear this at an agricultural fair in town. Sigh...

Con Job Beware!!

This Company does not respond to your request. They have an “I do not care” attitude!!! If you read their mission statement, it’s a JOKE!! They lie. Words are cheap. Please think twice before you consider doing business with this company. I’m so happy people like us can give an honest review. For the same if other buyers who might consider this company. DON’T. THEY ARE VERY BAD!!!

Scam DONT USE!!

Received a message saying package delayed in China somewhere. Usually don’t click on links but was expecting delivery so I did and filled form requesting my credit card. First I used a valid card and it said couldn’t process so then I used amex and it took for ever to process. Anyhow it was then I thought very weird it took so long to process. So I canceled both cards.

Couldn't be happier!

I am SO pleased with my fire/flame mascot! Ordered on May 2nd. Paid $50 for expedited shipping. Didn't like that it said it would "ship in 7-12 business days" but really wanted this for 5/28 which is Pentecost Sunday for my church, Immaculate Heart of Mary Burlington, KY for our Pentecost Pancake event. We are calling him "Pente." Only after ordering did I look at the review that were mixed so was kind of nervous. Emailed them 5 days after order asking for tracking. They said they didn't have it yet. They sent me the tracking the next day for FedEx. Found the suit had made it to Shanghi and was delayed...but it was in FedEx's hands so felt good about it. It arrived yesterday 5/10 - 2 days within the actual promised shipping date window! Yes it is folded up in a 16" x 16" x 19" box, and needs to be unfolded and expanded, but if the box were bigger, it would jack the price through the roof!. For this kind of money it is a GREAT value. Thank you Joy Mascot!!!!!

Scam

Scam! Do not buy from them. As others have said, they take your money and then refund you months later without any explanation. they basically take your money, make money off it, and then refund when you complain. Personally I don't think they even have the costumes they advertise.

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