Hi there, we’re so sorry to hear this didn’t work out for your pup—we know how frustrating that can be, especially when you were really hoping it would be the right fit.
Every dog’s shape is different, and it sounds like this style just wasn’t the best match for her. We’d love to help make this right. You can request a quick and easy return or exchange here:
https://joyrideharness.loopreturns.com/#/
You can also review our full return policy here:
https://joyrideharness.com/pages/return-policy
Regarding the seat belt, that definitely doesn’t sound right. Please reach out to us with your order details so we can take a closer look and make sure you’re taken care of.
We truly appreciate your feedback and the chance to help resolve this 🐾
T
Tina美国 · 写过 3 条评价 · 已认证 · 体验于 2025-11-10 ·
★★★★★
非常爱他们
非常爱他们。非常适合我的狗！
Joyride Harness 回复2026-04-15
We love hearing this 🙌 Perfect fit = happy pups! Thanks for sharing 🐾
Hi there, thank you for your review. We’d like to clarify that the reflective detailing is on the leash, and we previously provided an example to show how the reflective effect appears.
We also reached out regarding your order but didn’t hear back. Please feel free to contact us again—we’re happy to assist and make sure everything is taken care of 🐾
J
John Dillon美国 · 写过 5 条评价 · 已认证 · 体验于 2025-10-15 ·
★★★★★
之前买过
以前买过。买了新的，因为旧的已经破烂了。他们看起来又敏锐了。
Joyride Harness 回复2026-04-15
Thank you! We love hearing that they’ve held up over time and that you came back for a refresh. Nothing like a new harness to get them looking sharp again 🐾
We love hearing this 🙌 No chewing and no fuss? That’s a win all around! So glad your girls are happy wearing their harnesses 🐾
L
Linda Mason美国 · 写过 2 条评价 · 已认证 · 体验于 2025-10-13 ·
★★★★★
非常适合活跃的狗
帅气、坚固、强壮，非常适合我的活跃的狗，因为它摆脱了项圈和其他挽具。这个人会留下来并保证她的安全。
Joyride Harness 回复2026-04-15
Thank you so much for your feedback! We’re so glad to hear it’s providing a secure, comfortable fit and helping keep your pup safe—that’s exactly what we designed it for 🐾
Thank you so much for your kind words! We’re so glad you’re loving the quality and ease of use. Sounds like your golden girl is growing fast 😊—we’ll be here when it’s time to size up! 🐾
G
George美国 · 写过 5 条评价 · 已认证 · 体验于 2025-10-06 ·
★★★★★
我们喜欢这个产品
我们喜欢这个产品！这是我们买的第三个了！
Joyride Harness 回复2026-04-15
Thank you so much—we truly appreciate your continued support! It means a lot to hear you’re loving the harness enough to come back for more 🐾
Hi there, we’re really sorry—this sounds like a stressful situation, and we’re glad your pup is okay. Every dog’s shape is a little different, and it sounds like this harness just wasn’t the right fit for him.
We’d love to help you get this taken care of. You can start a return or exchange here:
https://joyrideharness.loopreturns.com/#/
And if you want help finding something that fits more securely, we’re always here for you.
Thank you so much for your feedback! We’re so happy to hear the easy on-and-off design made a difference—that’s exactly what we aim for. Even better that your pups are enjoying walks more now 🐾
This made our day—thank you! It means so much to have you with us for so many years. We absolutely love the “mamma baby” label idea for your rescue… so special 💕 So glad you’re enjoying the latest updates!
Thank you so much for the amazing feedback! We’re so happy to hear it’s a great fit for your pup and giving you better control on walks—that’s exactly what we designed it for. Love that you’re enjoying the colors and interchangeable labels too 🐾
Thank you so much for your kind words! We’re so glad you were able to snag the item you wanted and that everything arrived quickly. We truly appreciate your support and hope you and your pup love it! 🐾
