Jumpspeak

Hello, Thank you for sharing your experience. We appreciate you clarifying that your feedback is focused on our customer service and the handling of your tutoring subscription concern. We understand how frustrating it can be to see an unexpected charge, and we’re glad our team was able to assist and process your refund request. We also appreciate that you chose to continue with your annual subscription. Thank you for your patience throughout the process and for sharing your feedback. It helps us continue improving our support experience and the way we assist our customers.

Hello, Thank you for sharing your feedback. We're sorry to hear that your experience with Jumpspeak did not meet your expectations. We understand your frustration regarding the Russian course format, app navigation, and difficulty finding the right exercises and conversations. We appreciate your feedback on these areas, as creating a smooth and effective learning experience is very important to us. We also apologize for the delay in receiving support assistance. We are continuously working to improve both our app experience and customer support process.