Kaegreel | Redefining Comfort with Every StepAbout KaegreelAt Kaegreel, we believe that true mobility starts from the ground up. We are a dedicated functional footwear brand specializing in innovative barefoot shoes and ergonomic designs tailored for the needs of older adults, travelers, and those seeking relief from chronic foot pain.Our mission is simple: to provide high-quality, wide-toe-box footwear that mimics the natural movement of the foot while providing the stability and protection needed for real-world adventures—from city cobblestones to rainy trails.Why Choose Us?Targeted Support: Designed specifically for the 45-65+ demographic, focusing on stability, sensory ground-feel, and ease of wear.Pain Relief: Engineered to help alleviate discomfort from conditions like bunions, plantar fasciitis, and balance-related challenges.Direct-to-Consumer Value: By operating as an independent brand, we deliver professional-grade craftsmanship at a fair, accessible price.Dedicated Advocacy: Our support team, including favorites like Tina, is committed to ensuring every customer finds their "perfect fit" through personalized service and flexible solutions.Our Commitment to YouWe understand that international shopping requires trust. At Kaegreel, we don't just sell shoes; we stand behind them. Whether it’s navigating a sizing question or resolving a shipping "oops," our team is empowered to provide graceful, swift, and fair resolutions.Experience the Kaegreel difference today—where innovative foot health meets timeless style.Quick LinksExplore Our Collection: [www.kaegreel.com]Sizing Guide & Support: [email protected] Story: https://kaegreel.com/pages/about-kaegreel-com
Most reviewers were let down by their experience overall. Customers frequently complained about receiving products in the incorrect size, noting that the sizing did not match standard measurements at all. Many buyers also experienced extremely poor product quality with flimsy materials, faulty construction, and uncomfortable fits that made wearing the shoes nearly impossible. Furthermore, shoppers faced severe frustrations when attempting to secure refunds, as return shipping costs to overseas locations were excessively high compared to item values.
The minority of people were satisfied with the footwear, finding the shoes very comfortable, well-made, and completely pain-free during daily wear.
Total Scam!! I order some boots from them around Christmas 2023 for my wife and myself and as of 2/22/24 I still have not received them. When I recently received an update status email from them I clicked on the tracking link in the email and my virus scanner showed the link to be harmful. This company is dangerous to do business with. Spread the word.
I have been waiting for a shipment over 90 days. I asked for a refund, with the same response that everyone else got. Still nothing, who do I contact for this scam? I was thinking the attorney general's office. Any suggestions? I have contacting the Attorney General's office. Also, i have continued to contact the company as I did receive a shipment finally that needs returning.The product is highly questionable as for quality. They have not sent me a place to return the shoes to. This is an incredible scam and I would stay away from this company. I would give them a zero if I could.
WASTE OF MONEY CONSIDERING YOU GET NOTHING FOR IT.
I paid for 2 pairs of shoes on Jan 22.2024. I never received them and I can not get in touch with the company. They won't answer my e-mails and as far as I can tell they don't have a phone number to call. It has now been 4 weeks and they took the money out of my account right away. At this point I just want my money back. But I can't get a hold of anyone to even do that. So frustrated!
Unfortunately I didn’t do my research before making a shoe purchase from this outfit. Immediately after placing the order I realized I messed up so I attempted to cancel the order and have credit applied to my card. There is no contact phone number for customer service, only an email. Beginning the day of the purchase and each day since I’ve sent emails to the customer service email address, with no response. Seems like my stupidity cost me $52.
Took about 3 weeks to receive our shoes. Order confirmation stated company address as Michigan; shipping label said Illinois. Actual location (according to tracking) is China. No responses to emails. I read the complaints about Kaegreel after I placed our order, so I opened a complaint with PayPal. They actually tracked the package for me so Kaegreel had to send the shoes or refund my money. Pretty sure I saw the boots I paid $44 for on Temu for $8...
I ordered two pair of Men's shoes over a month ago and have not received anything..after reading your reviews I guess I will chalk this up as a lost...second time this has happen..if I had known it was coming from China...would not have ordered...stay away from this site.
Order some shoes a month ago. Sent an email asking when would I be receiving my order. They replied that due to shipping issues their orders are running late.
If I knew they were coming from china I would never have ordered them.
Won’t refund the purchase.
Looks like China put it to us again.
Next time I’ll read the reviews on the website before I buy anything.
I would rate lower if I could! I ordered these boots over a month ago and THEY ARE STILL IN CHINA. Exactly why I try to not order from Chinese companies. They hid it very well. I have tried to reach out and always get some BS form response. Do NOT order from here!!! Frustration ALL AROUND!!!
This company are fraudsters. Their sizing is way off. Customers that order their typical size get a shoe that is at least 2 sizes too small. When I attempted to return them, they pointed to their return policy stating that shipping for ordering the wrong size is bore by the customer. The problem is that they ship their products from China. Further, I didn’t order the wrong size. I ordered my correct size in every shoe. When I sent them a picture of an UGG size 9 boot compared to their “size 10” boot, their boot is clearly much much smaller. They proclaim their sizing is correct and that I have to pay to send it back. And they had the audacity of trying to give me a “discount” to purchase a new pair. Do NOT order from them.
More Chinese scammers. I ordered 30+ days ago, so I emailed support....after a week they sent me a tracking number which shows NO package has been picked up. They will not refund, nor cancel my order....they are still blaming the pandemic for slow shipment, but it never left. I urge you to save yourself the headaches and buy something else. This is the most blatant scam I've run into online. RUN from Kaegreel.
Ordered size 44, way tooo small, could not even get my foot in. Would maybe fit a child.
Contacted them, they offered a $4 discount if I gbought more but no refund.
They refuse to give a refund.
Most online reviews say the same, they have their sizing completely wrong and refuse refunds
tried several times to purchase driving shoes, company does not answer my inquiries, "contact us"not working,
tricky website not allowing to use promised 10%off first purchase, difficult to change/update my credit card expiry date