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旅游度假

kimkim

101 条评价

4.5101 条评价
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关于 kimkim

数据更新
网站
kimkim.com
分类
旅游度假
所在地
United States · Boulder
状态
待认证
近 12 个月
101 条评价
差评回复率
100%(9/9 条)
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kimkim靠谱吗?

kimkim(kimkim.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 101 条用户评价,属于旅游度假分类,口碑优秀。87% 的评价为 4 星及以上,6% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-11。

用户怎么说

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Laurie Lawley · 写过 1 条评价 · 已认证 · 体验于 2026-03-28 ·

意大利生日!

我和丈夫去意大利旅行庆祝我们的 50 岁生日。研究所有的旅游网站和选择是非常困难的 - 直到我找到 KimKim。该网站很容易浏览,并提出了所有正确的问题,以创建一个独特的我们的旅行。 杰西卡,我们的旅行专家很棒 - 她整理了一个令人惊叹的行程,并且对更改和调整非常有帮助,直到它变得完美。我特别喜欢旅行前通过聊天和应用程序进行的沟通水平和便捷性。一切都已提前准备好 - 交通、火车和旅游,一切都很顺利!我们度过了一次美妙的旅行,我们一定会再次使用 KimKim!

kimkim 回复2026-04-11

Hi Laurie! Thank you so much for sharing your experience, and happy 50th birthdays! We’re so glad kimkim helped take the stress out of planning and that Jessica was able to create an Italy itinerary that felt perfectly tailored to you. It’s wonderful to hear that the communication app and seamless coordination of your transports, trains, and tours all helped make the trip so special. We truly appreciate your kind words and are so happy you had an amazing celebration. We look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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Tina Duffy · 写过 2 条评价 · 体验于 2026-04-01 ·

Kimkim 是我预订旅行的新方式!

他们花时间修改和添加一些东西,直到我完全满意为止。对当地目的地有了解,能够引导我到达我想要的地方。强烈推荐它。他们为您创建的在线界面、应用程序和议程都非常有条理且信息丰富。它使您的旅行计划和执行变得更加容易!

kimkim 回复2026-04-11

Hi Tina! Thank you so much for your kind words! We’re thrilled to hear that our team took the time to tailor everything to your preferences and that our local knowledge, planning tools, app, and trip agendas helped make the process easier and more enjoyable. Your recommendation means a lot to us. We look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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Jacki Witlen · 写过 1 条评价 · 体验于 2026-03-10 ·

在我们的旅程中与 KimKIm 合作……

在我们的印度之旅中与 KimKIm 的合作非常轻松,Ravi 非常乐于助人,一路上给了我们很好的建议和指导。我们在孟买和金三角的 18 天之旅非常有趣且信息丰富,导游和司机都很棒

kimkim 回复2026-04-11

Hi Jacki! Thank you so much for sharing your experience! We’re so glad to hear that working with Ravi was easy and helpful, and that your 18-day journey through Mumbai and the Golden Triangle was fun, informative, and filled with great guides and drivers. We look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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Shelly · 写过 1 条评价 · 已认证 · 体验于 2026-04-05 ·

印象深刻!

在我的意大利之旅中,我和 KimKim 一起度过了一段美妙的经历。一切都事先经过深思熟虑的计划,这使得整个体验变得异常轻松。我们所要做的就是预订航班并出现。他们的团队善于沟通,反应敏捷,并且随时可以回答问题。该应用程序包含我们需要的所有详细信息,并且规划指南特别有帮助。他们确实减轻了旅行计划的压力,我绝对会再次使用它们。

kimkim 回复2026-04-11

Hi Shelly! Thank you so much for sharing your experience! We’re thrilled to hear your trip to Italy was so easy and stress-free, and that our team’s planning, communication, and support helped everything go smoothly. It’s also wonderful to know the app and planning guide were helpful along the way. We truly appreciate your kind words, and we look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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Liz Taub · 写过 1 条评价 · 已认证 · 体验于 2026-04-05 ·

我们爱莱尼和她的团队!

Leny 从我们联系她的第一天起就帮助我们计划我们的旅行。她很关注我们的要求,并制定了一个完美的行程,符合我们想要体验的内容和我们想去的地方。在旅行期间,她和她的团队对我们的需求做出了非常积极的回应。他们甚至在最后一刻为我找到了一位灵气大师来京都参加课程!我们参加了烹饪班、美食之旅、高野山一日游以及我们所居住的不同城市、城镇和村庄的许多其他精彩旅行。酒店非常完美。该团队一直在我们身边。感谢他们,我们享受了日本的冒险之旅,并留下了终生难忘的美好回忆。谢谢Leny和团队!🙏🏼😻😍❤️

kimkim 回复2026-04-11

Hi Liz! We’re delighted to hear that Leny and her team created such a thoughtful itinerary and were able to support you every step of the way. From the cooking class and food tours to Mt. Koyasan and even arranging a last-minute Reiki session in Kyoto, it sounds like your Japan adventure was truly special. We’re so glad the hotels, experiences, and support along the way helped create memories that will last a lifetime. We look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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Francine Kaback · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·

Leny 和她的团队是一流的

我没有兴趣在公共汽车上和下车的团体旅游中被围观,并被告知在哪里、何时吃饭和购物,但还需要指导,因为这需要数百个小时才能正确计划。 Kim Kim 是完美的妥协。经过初步交谈,然后与莱尼进行了两小时的变焦后,这次旅行是为我们量身定制的。我们有 5 位私人导游,他们在不同的地区,每个人都比下一个更好。如果我们想乘坐火车,每天都会提醒我们第二天的计划和具体说明。对于全日游,导游会到酒店接我们。鲍勃在高山的烹饪课是如此精彩和正宗,茶道和与舞妓共进晚餐也是如此,舞妓就像正在接受培训的艺伎。 我们还在冈萨难波地区获得了令人惊叹的复古名牌包包优惠,这里就像是时代广场和 San Genaro 盛宴的结合体。我们参观了高野山,接触了我们的精神面貌。这是一次终生难忘的旅行,如果没有莱尼和她的团队,我们永远不可能完成这次旅行。向他们表示绝对的荣誉。我极力推荐他们。

kimkim 回复2026-04-11

Hi Francine! Thank you so much for this wonderful review! We’re thrilled to hear that your custom trip struck the perfect balance between expert guidance and the freedom to explore on your own. It’s especially great to know that Leny and her team helped create such a memorable experience, from your private guides and daily support to special moments like the cooking class in Takayama, the tea ceremony, dinner with a maiko, and your visit to Mt. Koya. We truly appreciate your kind words and recommendation, and we look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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DebF · 写过 1 条评价 · 体验于 2026-03-15 ·

金金很棒。

这是我们第二次使用 KimKim。当地人的使用产生了巨大的差异。一切都经过精心计划,并与您一起检查,以确保它能满足您想要的假期。他们也会在旅途中随时陪伴,以防出现问题或需要更改。强烈推荐他们。

kimkim 回复2026-04-11

Hi Deb! Thank you so much for your thoughtful review and for choosing kimkim again! We’re so glad to hear that the local expertise, careful planning, and support throughout your trip helped create the kind of vacation you were looking for. Your recommendation means a lot to us, and we look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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Malar Sampathkumar · 写过 4 条评价 · 已认证 · 体验于 2026-04-01 ·

Kimkim 太棒了!

Kimkim 太棒了! 我强烈推荐他们。他们非常高效,如果需要的话我们可以随时联系到他们。所有的汽车和司机都准时而且非常有礼貌。

kimkim 回复2026-04-11

Hi Marlar! Thank you so much for your kind words and recommendation! We’re thrilled to hear you had such a smooth experience and that our team was efficient, responsive, and reliable throughout your trip. It’s wonderful to know the drivers and transfers all went so well. We look forward to helping you plan more unforgettable trips in the future. Best, The kimkim Team

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brian gilbert · 写过 2 条评价 · 体验于 2026-03-08 ·

我们是kimkim的粉丝!

我们现在已经使用 kimkim 进行了三次不同的旅行...每次旅行都是经过精心计划的,他们真的倾听我们在每个地方想做的事情...我们期待着下一次与 kimkim 一起去摩洛哥的旅行

kimkim 回复2026-04-11

Hi Brian! Thank you so much for your continued trust in kimkim! We’re delighted to hear that each of your trips has felt carefully planned and tailored to what you wanted to experience. We’re especially excited to hear that Morocco is next, and we look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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J M · 写过 1 条评价 · 体验于 2026-03-06 ·

一生难忘的旅行

与 Kimkim 一起工作的当地人都非常出色。我的印度北部之旅经过精心策划和优雅执行。惊人的。

kimkim 回复2026-04-11

Hi J M! Thank you so much for your kind words! We’re thrilled to hear your journey through northern India was so well planned and smoothly executed, and that our local team helped make it such an amazing experience. We look forward to helping you plan more unforgettable trips in the future! Best, The kimkim Team

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john vanecek · 写过 1 条评价 · 已认证 · 体验于 2026-03-25 ·

混合

我不喜欢这项服务不预订航空旅行,而且这必须是一项独立的交易。它增加了一些不舒服的并发症。 另外,提交押金后,广告上的房间就无法入住。我事先就知道要做出决定,但这感觉就像是一个诱饵和开关。我们有两个人在两个不同的地方住宿。 我确实喜欢 Aera 和它的员工。 电子邮件和 KIm Kim 网站在沟通、响应能力和提供所有相关行程信息方面都非常出色。

kimkim 回复2026-03-29

Hi John! Thank you for your feedback and for sharing your experience with us. We understand it can be inconvenient to book airfare separately, as kimkim specializes in crafting in-country itineraries and accommodations rather than international flights. We’re sorry to hear about the change in your advertised room and appreciate your understanding with that adjustment. We’re glad you enjoyed the area and staff, and that our team’s communication and online platform were helpful. Thank you for choosing kimkim and for your honest feedback—we’ll use it to keep improving. Best, The kimkim Team

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Martin Lowen · 写过 1 条评价 · 体验于 2026-03-13 ·

我们与 Kim Kim 的第四次旅行,还会有更多。

Kim Kim 很容易合作,会根据您的需求更改行程,同时根据他们对您要去的地方的了解提供很好的建议。

kimkim 回复2026-03-29

Hi Martin! Thank you for your kind words! We're thrilled to hear that you found kimkim easy to work with and appreciated our flexibility and local suggestions. It's our goal to make every trip personal and memorable. We look forward to helping you plan your next adventure! Best, The kimkim Team

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Narasimhachar Prativadi · 写过 1 条评价 · 已认证 · 体验于 2026-03-23 ·

阿利里奥非常出色

阿利里奥太棒了!就像和家人一起旅行

kimkim 回复2026-03-29

Hi Narasimhachar! Thank you for your wonderful feedback! We’re so happy to hear that Alirio made your trip feel special and comfortable—just like traveling with family. We appreciate you choosing kimkim and hope to help plan your next adventure soon! Best, The kimkim Team

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Donna Parker · 写过 6 条评价 · 已认证 · 体验于 2026-03-20 ·

一切都被照顾好了……

一切都得到了照顾,一切都按时进行。巴拿马城的酒店很棒。我喜欢一切。

kimkim 回复2026-03-29

Hi Donna! Thank you so much for your kind words! We're delighted to hear that everything went smoothly and you enjoyed your stay in Panama City. We're glad you loved your trip and appreciate you choosing kimkim. We hope to help you plan another amazing adventure soon! Best, The kimkim Team

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Judy Jensen · 写过 2 条评价 · 体验于 2026-02-21 ·

这是我们第五次使用…

这是我们第五次使用 KimKim 旅行。 他们在帮助我们与当地旅游公司联系方面做得非常出色,为我们安排了完美的旅行体验。 我们期待着在下一次旅行中与他们合作!

kimkim 回复2026-03-21

Hi Judy! Thank you so much for your continued trust and loyalty! We're thrilled to hear that you've enjoyed five amazing trips with kimkim and that our local partners have helped create memorable travel experiences each time. We look forward to working with you again on your next adventure! Best, The kimkim Team

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Lacey Hamann · 写过 1 条评价 · 体验于 2026-03-20 ·

哄抬物价——使我们的旅行费用翻倍

我们打算让 KimKim 去法国南部旅行。他们计划了行程,当我们要求提供成本明细时,他们不会提供,但他们也会给我们预算的一定百分比。我们的总预算约为 13,000 美元,他们说其中 39% 用于我们的住宿。这是第一个危险信号。对于我们的酒店来说似乎真的很高。第二个危险信号是 600 美元的服务费。我从来没有见过旅行社收取这样的费用。 这促使我了解我们的房间和短途旅行的实际费用是多少。我发现这次旅行的实际花费大约是6000美元。他们使我们的旅行费用增加了一倍!他们的指控是犯罪行为,而且是公然哄抬物价。很高兴我们最终没有和他们一起预订。不惜一切代价避免,除非你想被严重超额收费。很糟糕的公司,本质上就是一个骗局。

kimkim 回复2026-03-21

Hi Lacey! Thank you for sharing your concerns and feedback. We’re sorry to hear about your experience and understand your frustration around pricing transparency and service fees. At kimkim, we aim to provide clear communication and value to all our travelers, and we take your comments seriously. Your input is important to us as we continually strive to improve our services and processes. If you’d like to discuss your experience further, please feel free to reach out to us directly at [email protected]. Best, The kimkim Team

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Nishi Singh · 写过 3 条评价 · 体验于 2026-03-10 ·

避免 Kimkim 和 Espíritu 旅行(他们的……

避免使用 Kimkim & Espíritu Travel(他们在西班牙的地面合作伙伴):有记录的账单欺诈和零支持 我们支付了 7,660.36 美元(约 7,130 欧元)的旅行,只提供 2 星级和 3 星级的价值,并且充满了欺骗性的加价。尽管声称有“特价”,但我们还是被多收了数千美元。 1.系统性的定价通胀 酒店欺诈:Kimkim 为 ICON BCN 收取了 1,310 欧元的费用。然而,合作伙伴首席执行官 (Karin Eckhard) 确认每晚房价为 390 欧元,这意味着我们单次住宿多收了 530 欧元。 KimKim 预订的每家酒店都是如此 旅游加价:每次旅游的价格都明显高于官方公开价格。例如,票价为 510 欧元的葡萄酒之旅在运营商的网站上只需 270 欧元。 KimKim 的每次旅行和预订都是如此 退款不足:如果取消 430 欧元,日落热气球飞行可供两人乘坐。 KimKim 仅退还了 268.81 欧元——双体船的较低成本。虽然我们实际上将 161.19 欧元的钱装进了从未发生过的服务中。 2. 极端服务故障 骚扰:在巴塞罗那徒步之旅期间,导游骚扰我们超过 50 次,要求我们提供 5 星级评论,同时还亲自站在我们旁边以确保评论已写好 质量差:“美食”美食之旅并不可口,其特色是廉价的自制倒酒,其他客人也对此有所抱怨。 索列尔灾难:我们预订了 8 至 10 人的索列尔之旅,但被困在一辆 56 座的长途汽车上进行匆忙的“交通旅行”,尽管多次请求帮助,但我们无法离开。 3. 全面支持疏忽和退款错误 付费支持被忽略:我们因使用您的支持平台而被收取了 376 美元的费用,但 KimKim 完全没有承认我们的书面指示。尽管三个单独的警告表明我们的支付卡已关闭,但他们还是疏忽地处理了向该帐户的退款。这是严重的管理失误,实际上阻止了我们获得退款 财务过失:尽管我们发出了三份书面警告,但他们仍将退款处理至已关闭的账户,这基本上是由于纯粹的管理无能而扣留了我们的资金。 这次旅行发生在淡季,提前12个月预订。我们被告知我们正在享受“特价”,但我们支付的价格与公共价格之间的差异是惊人的 我们必须强调的是,在预订阶段,我们多次向 Anita 表达了我们对拟议的 2 星级和 3 星级酒店的不满。我们一直被告知,我们的预算太低,无法支付更高级别的酒店预订。我们现在了解到,我们的预算只是“低”,因为他们的团队过度收费,秘密加价超过 130%。他们故意把我们安排在较低层的住宿,同时收取数千美元的隐性费用。 Kimkim 声称他们的费率“无与伦比”,但我们的经验证明他们利用欺骗性的“逐项”计费来隐藏超过 130% 的加价。 不要将您的金钱或里程碑托付给该机构。

kimkim 回复2026-03-21

Hi Nishi, Thank you for your feedback. We’re sorry to hear about your disappointing experience. Please know that we are already in direct contact with you and are actively working to resolve your concerns. Your feedback is important to us, and we are committed to addressing your issues as quickly and thoroughly as possible. Best, The kimkim Team

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Ana Z · 写过 2 条评价 · 已认证 · 体验于 2026-03-08 ·

很棒的组织和建议

很棒的组织和建议,格雷塔旅行计划。

kimkim 回复2026-03-21

Hi Ana! Thank you for your kind words! We're glad to hear you enjoyed the organization and trip planning. We hope to help you with your next adventure soon. Best, The kimkim Team

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Kimberly Merton · 写过 1 条评价 · 体验于 2026-02-17 ·

与当地人一起旅行,他会引导您完成每一步。. KimKim.com

要计划一次一生难忘的旅行,您从哪里开始?在你迈出第一步并做出决定之前,你想了多久,我和丈夫准备去日本旅行30年,日本的文化、食物、人民、动漫,每一个方面都让我们着迷,激励我们去日本。我在社交媒体和 kimkim.com 的广告上看到我自己也有同样的名字,我想到底是让我们看看他们能为我们的初次面试做些什么,以了解我们想要从这次旅行中得到什么,我们想要去我们想要看到的地方,然后我们的旅行结束后跟进我们的人,以确保我们的一切都得到了我们需要的照顾,但每个期望都得到了满足。这家公司竭尽全力确保我们的梦想之旅不仅实现,而且尽可能完美,这是我们在研究这次旅行时遇到的最大障碍,因为人们第一次到达,然后我不知道如何到达他们要去的地方,我们为我们安排了私人交通。我们有导游来接我们离开酒店并带我们回到酒店。我们有一位当地导游,每天都会与我们联系,以确保我们知道我们要去哪里,并有任何疑问,我们的经历很棒,我们有一些小问题。我们遇到过一些事情,但任何旅行,尤其是 14 天的旅行都会遇到不同的障碍。我们的 Kimkim 团队全程陪伴。 从往返一个地方到另一个地方的交通,到在我们的酒店接我们并带我们回来的导游,这些酒店是我们的家外之家。我们的旅行是一生难忘的一次。 我们的下一段旅程未知,但我们的计划却未知。 Kimkim 将会带我们去那里!

kimkim 回复2026-03-21

Hi Kimberly! Thank you so much for sharing your heartfelt experience! We’re honored that you chose kimkim to help bring your 30-year dream of visiting Japan to life. It’s wonderful to hear our team was there for you every step of the way, from the initial planning to local support during your journey, making sure everything went as smoothly as possible. We’re thrilled that your trip was filled with amazing experiences, and that even when challenges arose, you felt supported. We can’t wait to help you plan your next adventure—wherever it may be! Best, The kimkim Team

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Sanjeev Jyoti · 写过 3 条评价 · 已认证 · 体验于 2026-03-02 ·

锡金 - 文化、历史和自然美景

他们为我们提供了很棒的行程和非常好的司机索南夏尔巴。索南在某些情况下也起到了指导作用。 前往特松加湖的旅行需要特别防卫许可证,旅游公司对此进行了很好的协调。 感谢旅行团队提供的计划和支持,我们没有太多干扰,享受了这个可爱州的美丽。

kimkim 回复2026-03-21

Hi Sanjeev! Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the culture, history, and natural beauty of Sikkim, and that the itinerary and support from our team helped make your trip smooth and memorable. It's great to know Sonam Sherpa provided excellent driving and guidance, and that permit arrangements were handled seamlessly. We appreciate your kind words and would be happy to assist with your future travels! Best, The kimkim Team