Hi Kevin!
Thank you for your wonderful feedback! We’re delighted to hear that everything went as planned and that you were pleased with the locations, activities, and logistics. It means a lot to us to know you had such a great experience. We hope to help you plan another amazing trip soon!
Best,
The kimkim Team
M
Michael Story · 写过 1 条评价 · 已认证 · 体验于 2026-01-31 ·
★★★★★
大多数事情都很顺利并且......
大多数事情都很顺利并且组织得很好。我唯一的抱怨是我们的酒店住宿之一没有按照我们最初同意的方式预订。我们本来应该在酒店内的另一个位置,但我们没有。我确信 Kim Kim 决定通过预订更便宜的住宿来省钱,但从未通知我们。我们打过的一个高尔夫球场也遇到了类似的情况。高尔夫球场工作人员表示,kikkim 预订了开球时间,然后又取消了。金金说,除非我们住在他们的酒店,否则球场不会允许预订开球时间,但高尔夫球场说这不是事实。对于这两种情况都没有提供任何补偿。
kimkim 回复2026-02-15
Hi Michael!
Thank you for your feedback and for highlighting what went well with your trip, as well as the issues you encountered. We’re sorry to hear about the problems with your hotel stay and golf course booking, and we apologize for any miscommunication or inconvenience this caused. Your experience is not the standard we strive for, and we appreciate you bringing these matters to our attention. If you’d like to discuss this further, please reach out to us at team@kimkim so we can address your concerns directly.
Best,
The kimkim Team
Hi Jacqueline!
Thank you so much for your glowing recommendation! We're thrilled to hear that your trip to Thailand was smooth and relaxing, and that you enjoyed the guides, excursions, and hotels we arranged. Knowing that you could fully relax while we handled the details is exactly what we strive for. We appreciate your trust and look forward to helping you plan your next adventure.
Best,
The kimkim Team
Hi Cheryl!
Thank you for sharing your honest feedback with us. We're glad to hear that you had a great time and that the activities matched your requests. We also appreciate you pointing out the areas where we can improve, particularly regarding the logistical miscommunications towards the end of your trip. Your insight helps us refine our service to make future experiences even smoother. We hope to have the opportunity to assist you with another adventure and provide you with a perfect 5-star experience next time!
Best,
The kimkim Team
Hi Rob!
Thank you so much for your fantastic review! We’re thrilled to hear that you had such an enjoyable and seamless experience in Patagonia and Ushuaia. It’s wonderful to know that our service fit your travel style perfectly and that Lorena and her team were able to support you every step of the way. We truly appreciate your continued trust in kimkim, and we look forward to helping you and your wife with many more adventures to come!
Best,
The kimkim Team
Hi Adam!
Thank you so much for your wonderful feedback! We’re delighted to hear that you and your wife had such a fantastic trip to Thailand with memorable activities and great guides. Your recommendation means a lot to us!
Best,
The kimkim Team
T
Tanya Gershanik · 写过 1 条评价 · 体验于 2026-01-06 ·
★★★★★
出色的斯里兰卡之旅和出色的导游
这次旅行的每个阶段都经过精心组织和完美执行,没有出现任何延误或意外问题。
kimkim 回复2026-01-24
Hi Tanya!
Thank you so much for your kind words! We're thrilled to hear that your trip was carefully organized and went smoothly from start to finish. We appreciate your feedback and hope to help you plan another great adventure soon!
Best,
The kimkim Team
Hi Robert!
Thank you so much for your wonderful and thoughtful review! We’re delighted to hear that Colombia exceeded your expectations and that you enjoyed such meaningful experiences with our guides. It’s fantastic to know highlights like the Gold Museum and Salt Cathedral left such an impact, and that your journey allowed you to experience Colombia beyond the usual images. Your recommendation means a great deal to us, and we look forward to helping you and your partner with more memorable adventures in the future!
Best,
The kimkim Team
Hi Laurie!
Thank you for your feedback. We’re sorry to hear that your guide’s local knowledge did not meet your expectations and that you had to seek information elsewhere. Your comments are important to us, and we’ll work to improve our guide selection to ensure more knowledgeable, local expertise in the future. We appreciate you bringing this to our attention and hope to provide a better experience next time.
Best,
The kimkim Team
B
Blake · 写过 2 条评价 · 体验于 2025-12-29 ·
★★★★★
预订很简单,尤利安娜帮我们找到了…
预订很简单,尤丽安娜毫无问题地为我们提供了所有的冒险活动、交通和酒店。
kimkim 回复2026-01-24
Hi Blake!
Thank you for your feedback! We're glad to hear that Yuliana made the booking process smooth and arranged everything seamlessly for your trip.
Best,
The kimkim Team
Hi Rachel!
Thank you for your feedback. We're sorry to hear about your experience and understand how important transparency is when planning a trip. We apologize for any frustration caused by not providing a detailed cost breakdown. Your comments are important to us, and we’ll review our processes to ensure better clarity and communication in the future. If you’d like to discuss this further, please feel free to reach out to us directly.
Best,
The kimkim Team
Hi Michelle!
Thank you so much for your wonderful review! We're delighted to hear that George was able to plan a great trip for you on short notice during the high season. It's fantastic to know you enjoyed the activities, guides, and hotels. Your positive feedback means a lot to us, and we’d be thrilled to help you plan another amazing adventure in the future!
Best,
The kimkim Team
Hi Yvonne!
Thank you for sharing your experience! We're so glad to hear that you had a wonderful trip and that everything from airport pickups to tours was well organized. It's great to know that Winnai in Bangkok and Dada in Phuket took good care of you, and that your travels in Koh Samui went smoothly as well. We appreciate your feedback and hope to help you plan more memorable trips in the future!
Best,
The kimkim Team
N
N. Neveu · 写过 1 条评价 · 已认证 · 体验于 2026-01-05 ·
★★★★★
超级有组织的旅行
组织得超级好的旅行,有趣的短途旅行,很棒的导游,一切都很顺利,绝对会推荐!
kimkim 回复2026-01-11
Hi N. Neveu!
Thank you so much for your kind words! We're thrilled to hear that your trip was well organized and that you enjoyed the excursions and guides. We appreciate your recommendation and look forward to helping you with future adventures!
Best,
The kimkim Team
Hi Archana!
Thank you for the kind review! We’re so glad you had a great experience and enjoyed the curated tours and experiences Eleni arranged. We’ll be sure to pass along your thanks — and we’d love to help with your next trip!
Best,
The kimkim Team
Hi Julien,
Thanks for your feedback. Our itineraries and pricing reflect locally vetted accommodations, private services, on-the-ground support, and the time our specialists spend tailoring a trip to your preferences. That said, we understand value is important, and we’re happy to review your quote and inclusions with our team if you reach out to our support team at [email protected].
Best,
The kimkim Team
我们在希腊度过了一次美妙的旅行,有知识渊博的导游、可靠的司机和乐于助人的旅行社。 我肯定会再次使用 Kim Kim。
kimkim 回复2026-01-03
Hi Jacqueline!
Thank you for the wonderful review! We’re so happy you enjoyed your trip to Greece and had great guides, reliable drivers, and helpful support throughout. We’d love to help you plan your next adventure!
Best,
The kimkim Team
J
Jason Gilbert · 写过 1 条评价 · 已认证 · 体验于 2025-12-30 ·
★★★★★
协调性好
协调性好。知识丰富的指南
kimkim 回复2026-01-03
Hi Jason!
Thank you for your review! We’re glad everything was well coordinated and that you enjoyed the knowledgeable guides. We hope to help you plan another incredible adventure in the future!
Best,
The kimkim Team
S
Sana · 写过 1 条评价 · 已认证 · 体验于 2025-11-23 ·
★★★★★
原创游记做了如此令人难以置信的事情……
Original Travels 在规划我们的摩洛哥之旅方面做得非常出色!他们非常满足我们的要求,并真正围绕我们想要的内容计划了我们的行程。我们的司机 Soufiane 非常棒!我们所有的导游也都很棒,强烈推荐!
kimkim 回复2026-01-03
Hi Sana!
Thank you so much for sharing this! We’re thrilled that Original Travels planned such a great Morocco trip and tailored everything to your requests. We’ll be sure to pass along your kind words to Soufiane and the guides — and we really appreciate the recommendation!
Best,
The kimkim Team
Hi Anne!
Thank you for the great review! We’re so happy everything was well organized and that the activities were a perfect fit for your family. And we’re glad our team could be responsive throughout your trip — hope we can help plan your next adventure!
Best,
The kimkim Team