Koalafi

We reviewed your feedback, and it appears your concern has already been addressed by our team. If you still have questions or need any additional assistance, please contact our Customer Advocacy Team at 844-821-6424, Monday through Friday from 8:00 AM to 9:00 PM ET and Saturday from 8:00 AM to 8:00 PM ET, or email [email protected]. We're happy to help if anything further is needed.

A member of our team will review your account and gather more details about your application process, including the information that was provided before your lease was signed. We provide customers with a full lease agreement and additional verification steps before completion, and we'd like the opportunity to review your specific experience. A representative will be reaching out to discuss your concerns and assist further. Please contact our Customer Advocacy Team at 844-821-6424, Monday through Friday from 8:00 AM to 9:00 PM ET and Saturday from 8:00 AM to 8:00 PM ET, or email us at [email protected]

We are sorry to hear that your experience did not meet your expectations. We will review the previous calls on your account to better understand your experience. At Koalafi, we strive to provide financing solutions when they are needed most while maintaining transparency. Before a lease is completed, we provide two secondary verifications along with the full lease agreement so customers can review and understand the terms specific to their lease before signing. We appreciate your feedback and would like the opportunity to discuss your concerns further. Please contact our Customer Advocacy Team at 844-821-6424 or [email protected], Monday through Friday, 8:00 AM to 9:00 PM ET, or Saturday, 8:00 AM to 8:00 PM ET.

Thank you for your feedback. Koalafi is a lease to own provider, so our leases do not include interest. We would like the opportunity to review your account and ensure you have everything needed to move forward successfully. Please contact our Customer Advocacy Team at 844-821-6424 or [email protected], Monday through Friday, 8:00 AM to 9:00 PM ET, or Saturday, 8:00 AM to 8:00 PM ET.

Thank you for sharing your feedback. We're happy to hear that you love your purchase and that we were able to assist. Koalafi provides disclosures regarding payment transactions, including the initial payment referenced in your review. We'd appreciate the opportunity to gather more details about your application and overall experience to better understand your concerns and answer any questions you may have. Please contact our Customer Advocacy Team at 844-821-6424, Monday through Friday from 8:00 AM to 9:00 PM EST or Saturday from 8:00 AM to 8:00 PM EST, or email us at [email protected]

We're sorry to hear that your experience did not meet your expectations. Koalafi is a lease-to-own provider, not a lender, so we do not charge APR. Each lease includes terms that are specific to the individual customer's agreement, including payment frequency and early purchase options. We'd appreciate the opportunity to review your experience, gather more details about the concerns you've raised, and provide any assistance or information that may be helpful. Please contact our Customer Advocacy Team at 844-821-6424, Monday through Friday from 8:00 AM to 9:00 PM EST or Saturday from 8:00 AM to 8:00 PM EST, or email us at [email protected]. We look forward to speaking with you.

We would appreciate the opportunity to review the specific details of your lease and discuss the concerns you've raised. Each lease offers multiple payment frequency options, and we'll review the options available on your account to ensure you have the information needed moving forward. Please contact our Customer Advocacy Team at 844-821-6424, Monday through Friday from 8:00 AM to 9:00 PM EST or Saturday from 8:00 AM to 8:00 PM EST, or email us at [email protected].

We're sorry to hear that your recent experience did not meet your expectations. Based on the information provided in your review, we are not able to locate your account or fully review the concerns you've raised regarding your payment, account status, and the assistance you received. We would appreciate the opportunity to investigate this matter further and provide clarification regarding your specific lease. Please contact our Customer Advocacy Team at 844-821-6424, Monday through Friday from 8:00 AM to 9:00 PM EST or Saturday from 8:00 AM to 8:00 PM EST, or email us at [email protected] with your lease information. Once we are able to identify your account, we will review your concerns in detail and ensure you have all the information needed moving forward.