控制好质量，我的脚在求你！！
我有 5 双 KURUS，这是我脚上发生过的最好的事情……也就是说，在这 5 双中，有 2 双出现了保修问题，Leo 非常出色地帮助我完成了保修过程，他们已经加紧照顾我，但这些鞋子是全新的，开箱即有问题。 KURU 需要控制质量，否则我担心我最喜欢的鞋子将不会永远存在！
Thank you so much for your thoughtful feedback and for being such a loyal KURU customer. It means a lot to hear that our shoes have been such a positive experience for your feet. We can definitely understand how frustrating it is to have warranty issues happen twice, especially with brand new shoes. We're so glad to hear that Leo was able to make the warranty process a positive one and take great care of you along the way. Please know that every warranty claim is reported and reviewed so we can identify patterns, improve our products, and address any manufacturing concerns in future production runs. We take quality very seriously, and feedback like yours plays an important role in that process. If you've experienced the same issue with the same style more than once, we'd also recommend trying a different style, as it may be a better fit for your needs. We truly appreciate you bringing this to our attention, and we're grateful for your continued support of KURU.